Inventory Management Order Fulfillment

Rachel Giannella

Budd Lake, New Jersey 973-***-**** ***********@*****.***

EXPERIENCE

Inventory Manager, North America OrganOx Madison, NJ 10/2023 – Present

• Directed inventory management processes for all North American locations; improved inventory accuracy by 44%.

• Presented inventory forecast to executive leadership for optimized supply and demand planning.

• Executed generation and monitoring of SAP reports for goods issued, goods receipts, and purchase order fulfillment.

• Produced monthly cycle counts and year-end inventory assessments, executing wall-to-wall audits alongside third- party to ensure accuracy in stock records and support operational compliance.

• Established operational procedures for urgent deliveries and restricted stock alongside R&D team.

• Directed capacity planning initiatives across multiple manufacturing facilities, enhancing production efficiency and boosting output by 20%, thereby aligning with Finance goals to improve profit margins.

• Spearheaded the transition of hazmat and dangerous goods storage and shipping processes via OrganOx, achieving cost savings exceeding $25k monthly through strategic vendor negotiations and optimized transportation routes.

• Revamped the MRP system in collaboration with the Supply Chain team, optimizing supply planning processes and reducing lead times by 25%, resulting in a 15% increase in on-time deliveries. Manager, Operations Zimmer Biomet Cedar Knolls, NJ 08/2022 – 10/2023

• Trained a 30-member departmental team in operational success, quality control, inventory management; provided regular coaching and goal-setting sessions, resulting in a 25% increase in productivity levels.

• Collaborated with senior leadership to design and deploy a performance tracking framework that included a goal- setting system, individual development plans, annual reviews, and succession planning; led to 5 internal promotions.

• Conducted weekly all-hands meetings with warehouse staff to gauge employee satisfaction, team morale, warehouse culture, foster a sense of community, and enhance cross-functional collaboration.

• Guided streamlined onboarding process alongside recruiting team, reducing training time from 30 days to 2 weeks and led to the development of new employee mentorship program.

• Formulated conflict resolution and change management strategies covering effective communication techniques; reduced interdepartmental conflicts and refined team cohesion. Logistics Manager Zimmer Biomet Cedar Knolls, NJ 03/2021-08/2022

• Facilitated cross-functional collaboration between warehouse staff, drivers, and affiliates to streamline order fulfillment process to ensure the timely deliveries to regional surgical partners, up to 100 cases daily.

• Coordinated daily deliveries and pickups for a team of 20 drivers; prioritized routes by geographical location and saved $5k monthly in fuel and transportation cost.

• Orchestrated a comprehensive budget management system for all drivers by optimizing routing, reducing overtime hours, and streamlining gas and mileage spend.

• Managed high-stress situations by quickly adapting and pivoting schedules to accommodate for unexpected changes and last-minute orders from critical care partners.

• Conducted a comprehensive review of logistical processes and targeted key areas for improvement; led the development of a new tracking system, reducing delivery errors by 30%.

• Forecasted inventory levels for territory accounts based on demand trends and enforced replenishment cycles, reducing out-of-stock by 15% and enhancing customer satisfaction. Inventory Control Analyst Olympia Sports Union, NJ 07/2019 – 03/2021

• Organized inventory receiving and scheduled vendor deliveries for 75 national retail accounts.

• Partnered with operations departments to ensure purchase order fulfillment; resulting in $120k increase in revenue.

• Transformed receiving guidelines and inventory management system that decreased product location time by 38%.

• Conducted cycle counts, identifying and resolving discrepancies, and forecasted replenishment rates, resulting in a 20% reduction in out-of-stock inventory instances.

• Monitored employee performance via tableau for inventory control team of 10 people. Regional Development Manager L&P Stores Paramus, NJ 11/2016 – 07/2019

• Monitored project performance and oversaw grand openings of 12 regional stores, each within 3% of budget range.

• Established merchandise placement strategy to optimize use of space resulting in 8% sales increase on regionally.

• Supervised store-set staff of up to 20 people and presented bi-weekly status updates to stakeholders.

• Identified key segments of store experience by analyzing customer data, resulting in a 27% increase in conversion rate implementing targeted improvements to customer experience.

• Analyzed data via excel and presented budgetary and scope insight for project proposals. Merchandising & Sales Manager Dick’s Sporting Goods E. Hanover, NJ 07/2012 – 11/2016

• Lead team of 25 staff members in Footwear and Apparel departments.

• Utilized merchandising strategies to promote 25% increase in sales and quick product turnover rates.

• Implemented receiving guidelines for departments to ensure PO accuracy and maintain accurate inventory levels.

• Analyzed stock levels to isolate replenishment needs along with discrepancies in 12 different product categories; established actionable insights which reduced slow-moving inventory by 30%.

• Implemented a data-driven approach using analytics to track employee KPI metrics weekly; this resulted in identifying skill gaps that increased overall departmental performance ratings to 4 stars within two quarters.

• Volunteered to lead Footwear department remodels in 6 high volume stores including training to increase positive customer experience.

EDUCATION

Bachelor of Arts Psychology, concentration in I/O Psychology William Paterson University of New Jersey Master of Science Educational Psychology Northcentral University

• Core concentrations: Industrial/Organizational Psychology, Workplace Culture, Diversity, & Inclusion. Educational Psychology, Learning & Development, Improving Learning Processes and Cognitive Development. CERTIFICATIONS

Certified Professional Project Manager (CPPM) IAP Career College Life Coach IAP Career College

SKILLS

• Change Management • Strategic Planning • ADP Payroll Approving

• Process Improvement • Talent Development • Tableau, WMS, CRM, SAP

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