Silvia Lynch
**********@*****.***
Objective To pursue a challenging position as a business professional that will utilize skills and provide an opportunity for advancement.
Education
University of Miami, Coral Gables, FL
Bachelor of General Studies, December 2013
Major: Business and Communication
Miami Dade Community College, Miami, FL
Associate of Science, May 1990
University of Miami, Miami, FL
Healthcare Management Certification Course, December 2003
University of Miami, Coral Gables, FL
Fundamentals of Supervision Certification Course, May 2003
Florida International University, Miami, FL
Human Resource Administration Certification Course, December 1999
Experience
Resia Residential Miami, FL
Office Coordinator/Bilingual Receptionist 2021 to 2024
Ensuring the successful daily operations of the corporate office by assisting the Office Management Team
in providing office supplies to the entire staff as requested. Refilling of snacks, soft drinks, coffee supplies in all the
different departments of the corporate office. Assisting the purchasing staff by documenting inventory needed.
Maintain Excel Spreadsheet of monthly expenses. Preparing UPS packages and certified mail while ensuring outgoing
mail was sent. Picking up, opening, sorting, and scanning daily incoming mail for the accounting department.
Providing clerical support to the Accounts Payables department by preparing, and maintaining accounting documents
and records. Preparing bank deposits. Researching, tracking and restoring accounting documentation problems and
discrepancies. Providing bilingual receptionist duties in the front desk.
Robert Half/City of Doral/AHS Miami, FL
Administrative Assistant 2020 to 2021
Providing administrative support to the Planning and Zoning department. Assisted the Manager of Economic
Development with the Rental and Small Business Grants program during the Covid-19 pandemic. Provided customer
service to all constituents, businesses, and residents of the City of Doral by answering all related questions pertaining
to the financial assistance. Prepared databases spreadsheets in Excel to maintain constituents’ records. Responsible
for general office duties.
Careerxchange, Inc./Baptist Hospital Miami, FL
Administrative Assistant 2019 to 2020
Providing administrative assistant support to the Executive office and Foundation office of West Kendall Baptist
Hospital. Coordinating projects and events. Assisting in the organization and scheduling of meetings.
Preparing travel expense reports. Utilizing the Raiser’s Edge Fundraising Software to maintain constituents’ records
for the Foundation and Development office. Responsible for general office duties.
Silvia Lynch Page 2 of 2
Equiflor Corporation Miami, FL
Sales Assistant 2018 to 2019
Operated telephone switchboard to answered incoming calls and directed callers to appropriate personnel. Assisted with projects and activities for Sales Department by producing regularly scheduled reports from Sales. Updated budget-actual sales figures for sales department. Completed invoices request, entered monthly budget data, received, sorted, and routed mail. Completed and processed the orders of sales accounts. Maintained office supplies, maintained sales database by entering new customer data, and assisted the Marketing Department when necessary.
Memorial Plan Miami, FL
Executive Assistant/Office Manager 2015 to 2018
Provided Executive Assistant support to the CEO of Memorial Plan. Assisted with the preparation of Sales
Reports. Prepared and edited correspondence, communications, presentations, and other documents. Conducted
research, collected and analyzed data to prepare reports and documents. Managed and maintained executives'
schedules, appointments, and travel arrangements. Arranged and coordinated meetings and events. Recorded,
transcribed and distributed minutes of meetings. Monitored, screened, responded to, and distributed incoming
communications. Answered and managed incoming calls. Received and interacted with incoming visitors. Transcribed
the company’s Website from English to Spanish. Liaised with internal staff at all levels. Coordinated project-based
work. Reviewed operating practices and implemented improvements where necessary. Supervised, coached, and trained lower-level staff.
University of Miami Miami, FL
Administrative Assistant 2001 - 2014
Provided Administrative Assistant support in the Division of University Advancement. Organized conferences, taking and transcribing minutes for the Government and Community Relations department. Proactively managed
heavy volume of incoming calls. Prepared and tracked reimbursements, purchase orders and check requisitions. Assisted in the coordination and scheduling of meetings, helping assistant Vice Presidents manage their calendars as
necessary. Managed travel arrangements for the Assistant Vice Presidents. Utilized the Raiser’s edge Fundraising Software to maintain constituents’ records. Assisted the Radiation Oncology faculty with patient scheduling. Maintaining and updating credential documents for all faculty. Performed advance administrative functions to facilitate customer service and independently composed correspondence in the Quality Management Office of Clinical Research Services.
Skills and Abilities
Fluent in English, Spanish and some French Windows Office Package (Word, Excel
Typing: 75 WPM Power Point, Access and Vissio)
Shorthand: 100 WPM Omni Page Pro Scanner 10.0
Registrar HR System Velos – Patient Database System
DMAS Accounting System Knowledgebase Database System
IDX Patient Registration System Microsoft Publisher
Webpage set up Ariba System/Accounting Payment System
Membership Administration System Publication System
BA3 Accounting System UChart Patient Scheduling System
Raisers’ Edge Fundraising Database Software Enet – Electronic Business Expense
Generations Home Care System (Scheduling) Reimbursement System
E-Commerce/Customer Service Yardi Real Estate Accounting System
Ship Station/Online shipping Resman Real Estate Accounting System
Navan/TripActions Expense System