Medical Billing Customer Service
Resume:
Justina Palacio
Looking forward to becoming an asset to your company.
Houston, TX 77042
******************@*****.***
Professional Summary
1. Diligent and detail-oriented medical billing and coding professional with recent training in medical billing and coding. Proficient in customer service, public speaking, and staff training. Seeking a remote opportunity to apply skills in a medical setting.
2. Fast paced and ever changing health insurance field. While managing to learn my job description and responsibilities in an hours time, and with-in a week I was helping train those who came on after I had, taking initiative. Creating an account for self-made tests to help the company have a more fun approach to studying our facts and knowledge of the job on each other. 3. The short time at the firework stand learning to be completely fluid in our routines and hours because there were so few of us. Working under the manager and filled his position if and when he was out. Excelling at up-sales adamant to building the company's reputation, while managing the high customer service volume.
4. While in school staying on top of studies though towards the end I was in and out of the hospital, yet still making sure to deliver high grades and staying on top of attendance. Priding myself on punctuality. 5. In between any job and or educational timeline I was working on myself whether physically, mentally, or assisting my mother when needed.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Firework stand clerk
Independent Contractor position-Humble, TX
July 2024 to July 2024
1. Responsible for keeping items in stock
2. Satisfying multiple customers at once
3. Inventory
4. Balancing the register
Team Member
The real insurance lady-Houston, TX
June 2021 to October 2021
1. Being an active team member
2. Being able to explain in detail our companies offers to multiple clients at once. 3. Keeping the office, vehicles and personal living spaces clean and neat. 4. Fluidity with anything and everything.
5. Active listening and also public speaking.
Education
Trade school in Medical Billing & Coding
Florida Career Institute - Houston, TX
July 2022 to February 2023
CPR certified
Secretarial experience
Skills
• Compassion-focused therapy
• Medical Receptionist
• Problem solving
• ICD-10
• Empathy
• CPT Coding
• Customer service
• Fact checking
• Public Speaking
• Medical Billing
• Time management
• Organizational skills
• Computer skills
• Staff training
• Medical Coding
• Medical Office Experience
Contact this candidate