Human Resource Office Manager

Felicia Lopez-Harris

Stockton, CA ***** 209-***-**** **********@*****.***

CAREER SUMMARY

An Office Manager with experience in Human Resource Management, employee recruitment, training and performance with effective time management. Skills include answer multi line phone system, schedule appointments and meetings, weighing and rooming patients, vital signs, charting, electronically filing medical, lab and PT reports. Success in employee and patient relations. Seeking employment in an office with room for advancement and growth. EXPERIENCE

Maxsim Traffic Logistics Livermore, CA

Human Resource Manager 1/2024-2/2025

Responsibilities include: Recruiting, Hiring, Onboarding and training process for new employees, Developed and implemented effective HR policies and procedures, EDD Hearings, Payroll, Benefits, reimbursements, Work Comp audits, knowledge and compliance of CA labor laws, addressed employee issues and concerns.

Advanced Disability Management Escalon, CA

Human Resource Manager 5/2004-2/2024

Responsibilities include: Served as resource to employees in a Disability and Medical Management company, successfully managed onboarding and training processes for new employees, Developed and implemented effective HR policies, ensured all policies are applied consistently. Updated and remained in compliance with CA labor laws, workers compensation and regulations. Provided direction and support to all employees, addressed employee issues and concerns. Conducted performance and salary reviews. Handled payroll, benefits and compensation administration, monitored employees, supervisors, and medical case managers performance and provided feedback and coaching. Managed Medical Case Managers appointments and Meetings, Corroborate with MD, PT and other Medical Facilities for patients early return to work including Job Analysis, Job descriptions and physical restrictions. Electronically filed Medical, PT, lab reports and other medical reports. Hipaa compliant and certified.

Davenport Associates Modesto, CA

Office Manager. 5/1994-2/2004

Responsibilities include: Job development and Recruitment. Prepared daily, weekly and monthly progress reports and billings, updated calendar of appointments. Performed accounting functions to include account reconciliation, A/P, A/R, electronic wire transfers, collections and banking. Answered, screened and transferred an average of 60 calls with professionalism and efficacy. Scheduled interviews for employee candidates. Managed and administered pre-employment assessments to prospective candidates, provided direction and support to employees. EDUCATION AND CERTIFICATION

• Franklin High School: General Education Stockton, CA

• Woodruff Regional Occupation Center: Medical Office Stockton, CA

• San Joaquin Delta College: General Education, Business Stockton, CA

• Phlebotomy Training Specialist: Phlebotomy License Manteca, CA

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