Account Executive Salesforce Com

Roy Gum

**** ****** ****** • Dallas, Texas ***** • 415-***-**** • ***.***@*****.***

SUMMARY: Information Technology professional with experience in Enterprise Software Sales, Sales Management, Pre-Sales Management, Pre-Sales Consulting, Executive Level management, and technical expertise in CRM, Marketing Automation, E-Commerce, Cloud Technologies, SaaS, Infrastructure and Platform Services.

OBJECTIVE: Opportunity for career advancement and long-term commitment desired.

WORK EXPERIENCE:

CERTIFICATIONS:

Certified Salesforce.com Advanced Administrator

Certified Salesforce.com Administrator

Certified Salesforce.com Platform App Builder

Trailhead Ranger

ENTERPRISE ACCOUNT EXECUTIVE

COPADO – DALLAS, TX

May 17, 2021 – Present

Work with technology teams to meet strategic objectives and solve mission critical business issues with Salesforce.com's portfolio of platform, products and services. Focus on maturing their DevOps practices to quickly push releases to production on the Salesforce Platform

2021 – 103% of Quota for Year

2022 – Q1 117% of Quota – Leading my team for the Year

ENTERPRISE ACCOUNT EXECUTIVE

SALESFORCE.COM – DALLAS, TX

June 17, 2019 – Present May 17 2021

Work with healthcare payers to meet strategic objectives and solve mission critical business issues with Salesforce.com's portfolio of platform, products and services.

Q1 – 2020 – 151% of Quota

Q2 – 2020 – 117% of Quota

Q3 – 2020 – 93% of Quota

Q4 - 2020 – 99% of Quota

SENIOR SALES CONSULTANT

ORACLE CORPORATION – DALLAS, TX

Jun 3, 2013 – June 17, 2019

Senior Sales Consultant with responsibility for Healthcare and Life Science verticals supporting Sales initiatives throughout the US with a core focus on Sales (CRM), Marketing and Service applications. Additional specialty areas for Business Intelligence, Big Data, Data Visualization and Cloud Middleware and Cloud Integration applications. Provide leadership for complex sales opportunities with multiple complex presentations to C-Level executives and IT staff. Worked with sales reps to determine customer requirements and provide solutions that will remove technical barriers to a product purchase and position my product as the premier solution to solve the customer's issues. 2014 – 200% of Quota, 2015 – 300% of Quota and SE of the year West Coast Sales, 2016 – Top Achiever, 2017 – Special Contributor.

PRESIDENT

PRIVATE SOCIAL NETWORKS INC - DALLAS, TX

October 31, 2007 – June 3, 2013

Founded and built Private Social Networking, a company that provided consulting and implementation services for Cloud Based CRM and Marketing from Salesforce.com and Eloqua as well as custom development in for Big Data and Integration applications for the Healthcare industry.

Managed team of 18 technology professionals, and direct sales and marketing initiatives and resources throughout the sales cycle with core focus on the healthcare industry.

Provide technical/functional leadership to sales and marketing and drive corporate vision in account planning and strategy development.

Responsible for recruiting and hiring, development of sales and marketing plans, performance appraisals and administrative management. Built company to 7.3 million in revenue.

DIRECTOR LEADS MANAGEMENT

CHECKPOINT SOFTWARE – REDWOOD CITY, CA

January 30, 2006 – October 31, 2007

Directed global team of 70 sales and marketing operations personnel. Primary responsibility for managing and maintaining all sales, marketing, ecommerce and website systems for a 1 billion dollar software company covering the US, APAC and EMEA.

Responsible for recruiting and hiring, development of training plans, performance appraisals and administrative management of the sales consulting team.

Took team from 6 million in yearly revenue to 14 million in yearly revenue

DIRECTOR OF MARKETING

UNIFY CORPORATION – SACRAMENTO, CA

April, 26 2004 - January 30, 2006

Primary responsibility for managing and maintaining all sales, marketing, ecommerce and website systems for database and applications software company covering the US, APAC and EMEA.

Responsible for recruiting and hiring, development of training plans, performance appraisals and administrative management of the sales consulting team.

Increased lead production 70% with an increase of Opportunity close rates by 25%

DIRECTOR - EBUSINESS STRATEGY

Documentum, Inc - PLEASANTON, CA

December 10, 2001 – April, 26 2004

Managed global team of 40 technology professionals with primary responsibility for implementing Documentum’s global digital strategy, with specific focus on security, customer data integration, CRM, Internet Marketing, Service, strategy/planning, Online Events, lead flow, website strategy and portal integration with Documentum’s content repository with a heavy focus on the Life Science industry.

Provided technical/functional leadership to IT, Sales, Marketing and Finance for lead acquisition, distribution, forecasting and analysis through the efficient use of technology to streamline the processes of Marketing and Selling Documentum Products through the Internet.

Responsible for the implementation and management of a major transaction-based Marketing Automation system, including customer retention and acquisition strategies, integration of off-line marketing programs to on-line executions, across several product lines simultaneously. This system is currently responsible for 95% of the demand creation at Documentum and we have increased lead generation by 150% in two years.

DIRECTOR SALES CONSULTING

KANA Software – SAN MATEO, CA

1999 - 2001

Directed staff of 25 pre-sales resources throughout the sales cycle for Sales Representatives and Executive Staff in the US and Europe with a core focus on SaaS based software applications for Sales, Marketing, Service and Business Intelligence products.

Provided technical/functional leadership to the sales consultants and participates in account planning and strategy development.

Responsible for recruiting and hiring, development of training plans, performance appraisals and administrative management of the sales consulting team.

Worked with Pre-Sales Consulting staff to determine customer requirements and provide solutions that will remove technical barriers to a product purchase and position my product as the premier solution to solve the customer's issues.

Developed new Pre-Sales process to increase demo and presentation activity to increase Opportunity Close rates by 44%

SENIOR SALES CONSULTANT

ORACLE CORPORATION – DALLAS, TX

1998 - 1999

Senior Sales Consultant with responsibility throughout the sales cycle for Sales Representatives covering Texas, Oklahoma, Louisiana and Arkansas with a core focus on CRM and Middleware solutions.

Worked with sales reps to determine customer requirements and provide solutions that will remove technical barriers to a product purchase and position my product as the premier solution to solve the customer's issues.

1998 – 136% of Quota

MANAGER SALES CONSULTING

SMART TECHNOLOGIES - AUSTIN, TX

1995 - 1998

Took over management of Sales Consultants and grew team from three to fourteen and expanded coverage in the US and Canada.

Provided technical/functional leadership to the sales consultants and participated in Account planning and strategy development, as well as mentoring and best practices for leading sales opportunities as subject matter experts.

Responsible for recruiting and hiring, development of training plans, performance appraisals and administrative management of the sales consulting team.

Helped grow revenues from 8 million in 1995 to 33 million in 1998.

SENIOR SALES CONSULTANT

SMART TECHNOLOGIES - AUSTIN, TX

1994 - 1995

Principal Sales Consultant with responsibility throughout the sales cycle for Sales Representatives, Executive Staff and Sales Offices covering Texas, Oklahoma, Louisiana and Arkansas with a core focus on Internet and Intranet applications for Customer Relationship Management, Marketing, Service, E-Commerce, Integration and Reporting.

Worked with Pre-Sales Consulting staff to determine customer requirements and provide solutions that will remove technical barriers to a product purchase and position my product as the premier solution to solve the customer's issues.

Achieved 150% of quota in 1994 and 210% in 1995.

Awarded Sales Consultant of the year 1994 and 1995.

SR. PROJECT MANAGER - INFORMATION SYSTEMS

PAGING NETWORK - PLANO, TX

1989 - 1994

Primary responsibility for implementing customer information systems to manage transactions for inventory and billing for PageNet. Managed $500K budget and team of six direct reports

Customer Information System Project - Provided technical/functional leadership for the development of PageNet's customer information system and led team responsible for gathering requirements, defining scope and managing project for system that tracked all aspects of the customer's relationship with PageNet and included systems for Marketing, Sales, Customer Service, Billing and Inventory. The application was developed on top of Informix's Database platform and ran on Motorola UNIX System V. The application was developed by a team of six PageNet employees and 33 contractors from Anderson Consulting.

Architected and designed corporate data structure with emphasis on data quality and customer data lifecycle to understand the cost and lifetime value of the customer. Developed strategies and processes for data quality and validation of customer accounts and developed integration strategy across systems.

MANAGER - INFORMATION SYSTEMS

COUNTY OF DENTON - DENTON, TX

1985 - 1989

Primary responsibility for development and management of all technical systems relating to Criminal Justice Operations. Managed $100k budget and team of five direct reports.

CJIS Telecom Project - Responsible for the Development, Implementation and Management of a countywide criminal justice information system. Administered and managed the Texas Law Enforcement Telecommunications System and the National Crime Information Computer through ARPAnet. Developed architecture and systems to manage information transfer of FBI Uniform Crime Reporting Statistics. This set of applications managed the real-time collection and dissemination of information through state and national criminal information networks. The applications connected dispatchers, patrol officers and jailers to systems that enabled them to pull criminal information instantly. The applications run on a mixture of hardware platforms including Alpha Micro, Honeywell-Bull systems running the PICK operating system. Developed and architected a complete data strategy and data model to capture and track crime reporting statistics from various agencies across the County and Federal Government.

EDUCATION:

●Master of Business Administration - University of Maryland University College

●Master of Science – Technology Management - University of Maryland University College

●Bachelors of Science – Information Systems - University of North Texas - Denton, Texas

●Associate Science - Cooke County College - Gainesville, TX

VOLUNTEER ACTIVITIES

Adjunct Professor of Computer Science – El Centro College – Dallas County Community College District

Volunteer North Texas Food Bank

Contact this candidate