Quality Assurance

Leza Jordan *** Cassel Rd., Lot ***

Manchester, PA 17345

**********@*****.*** Cell 717-***-****

COMMITTED TO QUALITY

Committed to providing quality performance in all aspects of employment.

Works well under pressure while paying close attention to detail.

Provides exceptional assurance of quality with strong background in resolution.

Excellent communication/negotiating skills achieving desired outcome.

Develops useful time management/strategies to achieve goals.

Ability to multi-task, utilizing strong organizational skills.

EDUCATION

2009 Good Will Career Center, Salisbury, MD

Completed 12-week computer and clerical skills program with excellent grades and performance in class.

Courses completed included:

MS Office Word

Power Point

Windows XP

Data Entry

MS Excel

Office Practices

Corel Word Perfect

Business English

Northeastern High School, Manchester, PA

Intro to Computers, York County Vo-Tech, York, PA

EMPLOYMENT

Electronic Assembly 04/2024-present

Amphenol FCI, Etters, PA

Assembles raw materials under microscope using delicate hand tools thus producing electrical components. Inspects and repairs any non-conforming contacts. Tests final product. Final quality inspection prior to shipment.

Quality Assurance 12/2023 – 04/2024

Moran Logistics Southern Region, York, PA

Reviews, updates, submits all documentation of processes/procedures in SOPs, Quality documentation. Performs monthly audits and self-assessments in keeping the company up to standards for Food Safety/Security Regulatory Audits. Ensures compliance with AIB and BRCGS Standards. Hosts Operational/Safety Review meetings on a monthly basis with management and forklift operations.

Quality Auditor 10/2023 – 12/2023

WestRock, Manchester, PA

Performs audits/inspections on packaging/production lines throughout the plant. Documents processes and materials being used per work orders containing diagrams and job specifications. Reviews and signs off batch paperwork submitted by leads at the end of shift. Provides certificates of conformance as requested by customers. Validates machinery is in good working order upon shift start up.

Electronic Assembly 11/2019-11/2022

Amphenol Intercon Systems, Etters, PA

Assembles raw materials under microscope using delicate hand tools thus producing electrical components. Inspects and repairs any non-conforming contacts. Tests final product. Final quality inspection prior to shipment.

Quality Technician 01/2019-05/2019

Syncreon US, York, PA

Produce reports regarding nonconformance of products or processes, daily production quality audits, root cause analyses, and quality trends. Review and approve quality audits submitted by management. Monitor, evaluate and record new hire attendance, progress in training and quality of workmanship upon completion of training.

Inbound Problem Resolution 08/2015-07/2018

FedEx Supply Chain, York, PA

Has advanced knowledge in WMS. Assists in receiving process. Troubleshoots and makes adjustments to inventory that cannot be properly received into the warehouse. Then sending freight to appropriate locations. Communicates pertinent information to clients enabling them to make adjustments on their end as needed in order to resolve any further issues with incoming freight. Certified Trainer and First Responder

Quality Auditor 01/2015- 05-2015

Syncreon, York, PA

Performs quality inspections at various assembly cell stations in designated zone areas of the plant. Providing documentation of results using appropriate forms designed for specific assemblies. Reports, documents any issues to supervisor.

Electrical Assembly 2008

York Electro & Mechanical, Emigsville, PA

Responsible for prepping all materials to sub assemble and completion of final assemblies to ship. Mainly outlet boxes and switch boxes. Some small wiring projects involving ban marking, crimping, heat shrink wraps, etc. All work performed according to military specifications.

*Quality Control 1983-1991

York Graphic Services, York, PA

Final film inspection against proofs ensuring all client changes have been made and/or corrections have been made paying close attention to detail.

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