Executive Assistant Continuous Improvement

Viola A. Sawyer

** ********* *****, **********, *** York 10940 845-***-**** ***************@*****.*** QUALIFICATIONS PROFILE:

Accomplished administrative professional with over 25 years progressive experience in executive level support. A collaborative team player with exceptional written and verbal communication skills. Takes initiative and thrives in challenging corporate settings. Implements methods of continuous improvement for efficient business operations. Urgent and rapid response to changing dynamics; evaluates issues and concerns then realigns new tasks accordingly.

PROFICENCIES:

Executive Level Collaboration/Support

Confidential Information/Documents handling

Multiple calendar management/Expense

reporting

Effective Communication (Written/Verbal)

Microsoft Office Suite/Windows

(Word, PowerPoint, Excel, Access, Outlook)

Microsoft Project, SharePoint, Publisher, Visio, QuickBooks

Adobe Acrobat & Adobe PhotoShop

SAP/SRM Platforms (Citrix, Concur)

Vendor Relationship Liaison

Meeting/Events Planning; Virtual Meetings

(Zoom/Teams); Facilities Coordination

Budget Management, Cost controls and

Payables

Dissemination of pertinent

contracts/agreements and signature access of

principal partners

Materials/Supplies Procurement/Cost controls

Marketing Projects, Competitive Intelligence

and Internet Research

Learning & Development Coordination

Service & Excellence Award(s) recipient

Licensed Notary Public NY State (Exp

8/2025) and State of NJ (Exp 2/2027)

EMPLOYMENT CHRONOLOGY:

09/2017 - PREMIER MEDICAL ALLIANCE/BERGEN MEDICAL ASSOC. Emerson, New Jersey Executive Administrative Assistant

Executive Team Management for a Multi-Site Healthcare Group (CEO, EVP, CFO, VP) Heavy calendar management, Meeting coordination, Liaison with Shareholder Board, Monthly physician seminars and Project Management.

Office Management: Managed Vice-President's calendar, ensuring a reduction in the number of unscheduled meetings and prioritization of calendar events. Increased effectiveness of bi-weekly leadership team meetings by providing briefing materials to team members. Edited presentations, recorded minutes and action items, effectively handled time management by keeping team on topic and schedule directed external inquiries for corporate information to appropriate executives.

Extensive communication skills (written/verbal) on behalf of partners, physicians and staff, both internal and external,

Onboarding process for new employees; including interview arrangements, set up IT access and office peripherals

Supplies procurement; researching savings analysis and budget controls for cost effectiveness

Handling of confidential business documents and patient data

Mentored, trained and supervised entry level clerical staff 12/2014 - 11/2016 SPELLMAN HIGH VOLTAGE ELECTRONICS CORP. Valhalla, New York Executive Assistant/Office Manager

Liaison with vendors, customers, and contractors for effective day to day operations on site.

Learning & Development Coordinator responsible for maintaining training records for all employees.

Calibration Database (MS Access) to keep equipment aligned with proper usage and repair when warranted.

Project Coordinator for Cloud based software portal and marketing initiatives. Review of intranet pages for updates, maintenance and accuracy Competitive intelligence research projects – via internet searches. Mapping client locations throughout the US for training and meeting purposes

Certified in Emergency Response, First Aid, AED, Bloodborne Pathogens; Employee First Responder

Successfully implemented Employee Service Awards Program Luncheon and Presentation for staff with 10 or more years with the company.

Implemented and overhauled Safety Program for facility evacuation/fire drills and team wardens for effective emergency procedures. Facilitated implementation of OSHA standards pertaining to facility loading dock/Shipping & Receiving area

V. Sawyer Resume (Page 2 of 2)

ADDITIONAL PROFESSIONAL EXPERIENCE:

Coordinator for Global Corporate Communications Department. Provided administrative support for the North America extended leadership team including Senior Vice President and Directors. Partnered to develop employee messaging for virtual town halls, site events and large-scale meetings.

Served as key team member of executive meeting planning team. Worked within an approved budget to successfully execute on- and off-site events.

Researched, inspected and negotiated properties. Coordinated audio/visual requirements and food & beverage menus. Planned attendee entertainment and coordinated destination management. Liaised between hotel and attendees for accommodations, transportation and special needs requests.

Facilitated marketing projects and creation of literature and document packets for internal and external presentations. Responsible for vendor contracts for necessary deliverables; Coordinated and tracked internal training logistics for newly hired sales representatives, including; travel arrangements, training vendor contracts, meeting space and training materials

Trusted to dispatch personal errands/tasks on behalf of executives (financial records, residential details.)

Customer Relationship Management (CRM)

Inventory Database Management

Return Merchandise Authorization/Service Orders

Emergency Response/Employee First Responder/BLS Certification PREVIOUS EMPLOYMENT HISTORY: (including Healthcare, Legal, Banking, Transportation, Marketing and Communications industries)

GE Healthcare/Life Sciences Division, Piscataway, New Jersey

Siemens Healthcare Diagnostics Division (formerly Bayer Healthcare), Tarrytown, New York

TD Bank (formerly Hudson United Bank), Franklin Lakes, New Jersey

New York Blood Center, New York, New York,

Jacoby & Meyers Law Firm, New York, New York

EDUCATION (Approx 3 years completed):

RIDER UNIVERSITY, Lawrenceville, New Jersey Business Administration Major

MARIST COLLEGE, Poughkeepsie, New York Continued Undergraduate studies

AMERICAN MANAGEMENT ASSOCIATION (AMA) Management Training for Executive & Administrative Assistants – Certificate Program

OTHER:

Willing to commute within a 60-mile radius by car; 75 miles via public transportation (i.e., Lower Hudson Valley, New York, Bergen County and northern New Jersey, New York City)

Salary/benefits negotiable; minimum acceptable base determined by experience

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