Customer Service Nursing Assistant

Acamie Salter

Bakersfield, CA *****

Summary:

• I am a State tested Nursing Assistant, I have been working in nursing for over 20 years. I am responsible and Reliable.

• I genuinely care for my patients and Love what I do.

• Highly-motivated employee with desire to take on new challenges.

• Strong worth ethic, adaptability and exceptional interpersonal skills.

• Adept at working effectively unsupervised and quickly mastering new skills.

• Hardworking employee with customer service, multitasking and time management abilities.

• Devoted to giving every customer a positive and memorable experience.

• Committed job seeker with a history of meeting company needs with consistent and organized practices.

• Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand

Skills:

• Excellent Communication

• Self-Directed

• PPE Use

• Analytical Thinking

• Analytical and Critical

Thinking

• Epic

• Hoyer Lift

• Check Blood Glucose

• TBI

• Vital Signs Collection

• Electronic Recordkeeping

• Activities of Daily Living

(ADL) Support

• Fluid Measurement

• Collecting Specimens

• Recording Vital Signs

• Monitoring Fluids

• Basic Life Support

• Biohazard Disposal

Education:

Some College (No Degree)

Franklin University, Columbus, OH

Professional Experience:

Aging and adult service Bakersfield, California Dec 2018 - Current IHSS/CNA

Responsibilities:

• Assist patients with daily ADLS, Transfers, Dressing, Showers, Eating

• Provided assistance with activities of daily living, including bathing, dressing and grooming.

• Assisted patients in ambulation and transfers using proper body mechanics.

• Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Kindred Hospital, Los Angeles, CA Jul 2023 - Sept 2023 CNA

Responsibilities:

• Provided assistance with activities of daily living, including bathing, dressing and grooming.

• Assisted patients in ambulation and transfers using proper body mechanics.

• Performed vital sign assessments, such as taking blood pressure and temperature.

• Reported changes in patient conditions to registered nurse or physician.

• Monitored food intake and output as directed by nursing staff.

• Ensured compliance with HIPAA regulations regarding confidentiality of information.

• Recognized signs, symptoms of abuse, neglect and reported them per policy.

• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Assisted residents with bathing and dressing to promote personal hygiene.

• Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Dove Healthcare - South Eau Claire, CA Mar 2023 - May 2023 CNA

Responsibilities:

• Provided assistance with activities of daily living, including bathing, dressing and grooming.

• Assisted patients in ambulation and transfers using proper body mechanics.

• Performed vital sign assessments, such as taking blood pressure and temperature.

• Reported changes in patient conditions to registered nurse or physician.

• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.

• Monitored food intake and output as directed by nursing staff.

• Ensured compliance with HIPAA regulations regarding confidentiality of information.

• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Assisted residents with bathing and dressing to promote personal hygiene.

• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Ab Staffing, Phoenix, CA, ARIZONA Mar 2021 - Jun 2021 CNA

Responsibilities;

• Stocked patient rooms and supply areas to meet patient care needs.

• Utilized PPE appropriately and followed patient safety and infection control guidelines.

• Cleaned and sanitized medical equipment and rooms.

• Answered call lights to provide emergency treatment and assistance to patients.

• Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.

• Observed changes in patient status and response and immediately communicated concerns to nursing staff.

• Lifted and repositioned non-ambulatory patients to prevent accidents and falls.

• Completed daily documentation and charts regarding patient care and input reports into practice databases.

• Interpreted and explained medical instructions to patients and family members.

• Completed in-service training and attended performance improvement meetings.

• Prepared residents for meals and assisted with feeding.

• Delivered direct care to patients, assisting with bathing, feeding and grooming tasks.

• Measured patient vital signs, recording body temperature, blood pressure and heart rate.

• Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.

• Turned and repositioned bedridden patients.

• Checked vital signs and recorded intake information to monitor patient stability.

• Recorded height and weight of patients.

• Collected specimens, such as urine, feces and sputum.

• Turned bedridden patients to avoid bedsores.

• Prepared and served food trays.

• Answered patient call signals, signal lights or bells to determine patient needs.

• Supplied, collected and emptied bedpans.

• Positioned or held patients in position for surgical preparation.

• Travel Assignment, VA Sandiego Hospital, Assist patients with AdLs Ohio health Rehab, Columbus, Ohio Jan 2013 - Nov 2018 Rehabilitation Technician

Responsibilities:

• Assist patients with ADLs, Transfers, Shower, Eating, Dressing, Blood Glucose

Contact this candidate