Human Resources Project Manager
Resume:
SANDRA E. BAIRD
** ****** ******, ********, **
**********@*****.***
Summary
Practical, innovative and proactive management professional with years of experience as a human resource manager, office administrator, business process analyst, regional training manager, project manager, accountant, and consultant for non-profit, healthcare, hospitality, call center, government, retail and legal industries.
Experience
Business Administrator (Human Resources & Accounting)
Greater Newark Convention Visitors Bureau (GNCVB) 10/2018 - Present
Communicate and guide management in effective HR practices regarding employee relations, policies and procedures, performance management, benefits, recruitment, selection, and training and development to support the overall business strategy.
Make recommendations to management in the implementation of key initiatives and goals and objectives of the organization.
Provide training to all staff on regulations, policies and procedures to encourage a positive employer- employee relationship, thereby promoting a high level of employee morale and motivation.
Provide all administrative HR functions (recruitment, new hires orientation, training, benefit administration, and payroll). Develop training plans and ensured training was properly executed.
Prepare bi-weekly payroll and PTOs, in collaboration with Paychex, for accuracy and to avoid discrepancies in pay and time off.
Work with Board of Directors, legal firms, and employees in interviewing, drafting and conducting investigative reports relating to incidents involving harassment, theft, workplace behavior leading to progressive discipline and termination.
Monitor monthly bank balances, credit cards, accounts payable/receivables and generate reports for monthly meetings with senior management to manage and control budget.
Prepare and present quarterly concise budget reports for quarterly Board meetings consisting of 26 members.
Supervise and oversee Accounting Manager with her duties.
Conduct business, client audits/and marketing meetings to prepare for successful annual audits and Board reporting.
Manage accounts payable/receivable, bank reconciliation, and annual budget for presentation to the City of Newark hearings and OPRA.
Manage office operations
Human Resources Generalist
Integrity Staffing Solutions - Seasonal 11/2017 – 1/2018
Collaborated with Amazon’s HR/Loss Prevention to investigate and solve employee relations’ issues for
Integrity staff.
Reviewed compliance policies, Workers Comp., and Human Resources regulations with employees. Lead and provide guidance to Human Resources teams engaged in incident investigations and counsel
or termination. Reviewed, upon request, employee records and issues related to time off, points, safety, HR items, timecards, schedules, managers, assignments, etc.
Used Workforce application to compile, store, implement changes or retrieve worker related information.
Business Process Analyst, (Remote) PA/NJ
Lockheed Martin – 7/2007 – 1/2015
Prepared User Guides, handout materials for 12 User Roles, and developed over 70 reports for deployment.
Worked on HR system conversion to a windows environment and successfully trained the staff on the application and on the use of Business Objects.
Developed ELC documentation for other applications and User Acceptance Test planning documentation, including 4,500 test plans, scripts, and scenarios, based on business and functional requirements.
Designed business processes using Visio and followed the Project and Software Development Life Cycle.
Worked with groups regarding change management (assessment, readiness and transformation) Provided quality assurance and testing of applications for bi-annual releases and deployment.
Team member of the Lockheed’s Proposals Winning Team and wrote proposals for various government contracts for which we successfully won over other bidders.
Northeast Regional Training/HR Manager
Dollar Thrifty Automotive Group (Retail) 1/2003 – 11/2007
Managed recruitment (including Job Fairs in search of talented and qualified candidates, retention strategies and succession planning process for assigned locations and traveled to all locations (50%) to perform duties as assigned.
Designed, and maintained current training and development programs and curricula for addressing the learning and performance needs of all levels of employees in 7 Northeast states and at 19 locations throughout the US and Canada.
Conducted training needs assessments, job and task analyses, using multiple approaches such as job shadowing, interviewing and surveying, to identify performance deficiencies and to classify position knowledge, skills and abilities for competent job performance and advised management on necessary training and development solutions.
Conducted soft skills training, in groups of 10-20, via classroom, workshops, LMS, and net conferencing and designed blended-learning training solutions that incorporated interactive e-learning, multimedia, mentoring, simulation and on-the-job learning experiences to enable a convenient, cost-effective, and real-time approach to training corporate and field employees at remote locations.
Consulted and collaborated with corporate, regional and city management to identify performance deficiencies and developed, implemented and managed cross-functional training initiatives and projects to forge stronger teams, improve internal and external customer service, and increase incremental sales.
Monitored and evaluated the effectiveness of training curricula by creating and implementing performance measures to track outcomes.
Conducted investigations for employee concerns/complaints and work with managers and employees to resolve employee relations issues and helped to guide new processes.
Conducted bi-annual performance management discussions with HR staff and supervisors for their employees.
On-boarded new employees by conducting orientation sessions covering company policies and procedures.
Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews; recommended changes and utilized recruiting tools.
Education
University of Bridgeport
Human Resources/Counseling
Baruch College
Human Resources/Accounting
Boston University
Project Management
Skills
MS Office Word • Excel • PowerPoint • Visio • Peoplesoft • Project Management • Adobe • Quickbooks • Dropbox • Recruitment
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