Customer Service Cash Management

ISIAKA

LAWAL

******************@*****.**

m

780-***-****

Edmonton, AB T5P 0A8

Bold Profile

Versatile professional with a background in both agriculture and banking, notably with CENTRAL BANK OF NIGERIA. Expert in crop management and customer service, I've enhanced farm efficiency by integrating modern technology and upheld stringent banking regulations to secure client trust. Achievements include improving operational practices and fostering strong customer relationships. PROFESSIONAL SUMMARY

SKILLS

• Banking

• Customer service

• Cash management

• Auditing

• Policy formulation & compliance

UNIVERISTY OF LAGOS

LAGOS, NIGERIA • 06/2004

Bachelor of Science: Business

Administration And Management

EDUCATION

Self-employeed - Farmer

IBADAN, NIGERIA • 01/2020 - 11/2024

CENTRAL BANK OF NIGERIA - Banker

ABUJA,NIGERIA • 01/1990 - 09/2019

WORK EXPERIENCE

• Maintained and repaired various farming equipment. Enforced proper storage of crops, fertilizers and materials used in agricultural production.

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Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.

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Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.

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Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

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Developed and maintained strong customer relationships, providing exceptional service and advice.

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Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.

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Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

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English

Full Professional

LANGUAGES

(1) ELDERLY CARE AND CARING FOR THE DISABLED

(2) CSTS - FUNDAMENTALS

(3) BASIC LIFE SUPPORT ( BLS )

CERTIFICATIONS

(4) BLOODBORNE PATHOGENS ( NHCPS)

(5) ALBERTA FOOD SAFETY BASICS

OCCUPATIONAL HEALTH AND SAFETY AWARENESS FOR SUPERVISORS

(6) CPR, AED & FIRST AID.

CLASS 5 & 4 VALID DRIVER'S LICENSE ( And a reliable vehicle )

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