Business Process Change Management

DRUMI BHATT

Princeton, NJ

********@*****.*** / +1-215-***-****

Career Profile

Experienced in evaluating, designing and implementing business processes, systems, organizational transformation, strategy and planning deliverables, and working with internal and external specialists towards achieving business goals

Proficient at evaluating & analyzing business models, developing and implementing processes and performance metrics; streamlining complex financial/operational analytics into management reports

Adept at conceptualizing and implementing strategic initiatives to achieve cross- functional business goals. Tangible results achieved by driving business process re- engineering initiatives, change management practices and optimal use of regional/offshore resources

Expertise in managing large & complex business projects and setting up governance structure/ processes and monitoring structures

Commendable communication and leadership skills and an impressive track record at driving efficiency through business process re-engineering Education

MBA- Finance & Investments, Organization Strategy, Drexel University-Philadelphia-USA PG- Management Information Systems, Drexel University, Philadelphia – USA/ Gujarat University, India BS- Business Administration, Gujarat University, India Technical Skills: Microsoft Office, Hyperion, Project Management-Applications/Systems design and development, Visio/SIPOC, Understanding of Relational Databases, Visio and Agile/Scrum methodologies (PMP certification in progress) Professional Experience

SB Business Consulting–Princeton, NJ 9/2015-Present Director- Consulting Services

SB Consulting helps mid-size companies and ERP/software vendors on business analysis, project management-financial systems, management reporting, and process efficiency projects. Delivered successful projects for small businesses/startups in the Retail, Business Intelligence, Financial services, Transportation/E-Commerce and Real estate industries (Sr. Consultant for ZenChange Management Consulting)

Developed, maintained and communicated workload / resource planning across work streams to ensure client team understands demands / pinch points / gaps in internal team capacity to enable work stream prioritization.

Lead and direct cross-functional teams, manage multiple projects, customer accounts and project management relating to the execution of consulting engagements and implementation of process and technology changes and enhancements.

Manage client relationships throughout the life of the project: expectation management, staffing, issue resolution, client satisfaction, regulatory compliance and participation in third party vendor relationships.

Track, maintain, analyze and provide current information on the operations business scorecard or key performance indicators (KPIs).

Work with work stream leaders and initiative owners to ensure progress toward project deliverables. Assist initiative owners in identifying action steps required to achieve desired end state. Proactively manage project scope, risks to achieving milestones/deliverables and communicate with client work stream leaders NRG Energy (NRG/NYLD) – Princeton, NJ 4/2013-8/2015 Lead/ Manager – Corporate Strategy and Planning (FP&A-Office of the CFO)

Led the company’s post-merger transition to SAP-Hyperion Planning platform ensuring ongoing data integrity and forecasting/reporting accuracy.

Managed the Corporate processes/communications and training on technology integration projects. Streamlined data collection and validation processes by instituting process improvements or by leveraging technology across NRG’s various business segments and operational sites

Created, monitored, and effectively communicate program dashboards, key performance indicators and status reporting. Identified inter- relationships across individual work streams, and proactively communicate to program owners, work stream leaders and client leadership team.

Developed KPIs, performance goals and initiatives by working with Asset and Plant management teams on key operational and commercial drivers of NRG’s performance and linked it to the AIP process

Manage and control - scope, budget and schedule of multiple customer engagements and drive projects from initiation to close out, ensuring key stake holder requirements are met.

Key contributor in planning and executing the portfolio strategy of $2B USD acquisitions with Genon/EME (2012/2014). Consolidated, Reviewed and Presented NRG’s Business Plans and Annual Budget over a 5Y planning window Led the reporting of regional/segment analysis of operating/financial results, O&M/Capex project spends for Balance Sheet/Cash flow analysis and growth forecasts Core Competences

Systems Implementation/Project Management

Business Process Planning/Re-engineering

Organizational Change Management Planning

Corporate Strategy & Planning

Financial Reporting / Analysis

Management Information Systems

Multi Regional Customer/ Vendor Management

DRUMI BHATT

Princeton, NJ

********@*****.*** / +1-215-***-****

Constellation (an Exelon company) - Baltimore, MD 11/2011 -3/2013 Sr. Manager – Finance, Planning and Business Benchmarking

Led the technology integration efforts on strategic annual business planning and benchmarking for Exelon Power’s integrating asset optimization results/initiatives, long range financial and operational assumptions, and benchmarking recommendations.

Streamlined and optimized on processes/resources to decrease full cycle reporting timeline

Drove consensus on regional forecast input assumptions from business owners. Partnered with operational/commercial leaders from trade floor and business development regional teams to build consensus regarding analytics and results

Worked closely with Operations, Environmental and Investor/ Regulatory communities, in the development and communication of performance against these plans

Managed the South/West FP&A teams and operational/financial performance reporting including KPI Handbook. Articulated analysis and managed documentation of reports to C-level leadership in a clear, concise manner

Developed regional forecasts and analyzed/reported variances providing insightful financial analysis to Senior Leadership team Exelon Generation (EXC) – Kennett Square, PA 4/2007-11/2011 Position Manager-Trading/Business Development

Executed short term trading strategies to optimize Exelon’s $4B portfolio of generation assets (>33000 MW) in the East & Midwest markets (PJM)

Pursued transactional opportunities (>$2M) in accordance with approved portfolio plans and negotiated all financial and operational terms of short-term transactions

Developed and implemented short-term transmission purchasing and management/trading strategies across the US markets

Developed and implemented strategies for transacting within new marketplace structures (NYISO) and headed team training for the same

Interacted with the market participants/banks and brokers to create new value-propositions for the company’s assets Exelon Power Team – Kennett Square, PA 11/2004-3/2007 Sr. Associate- Portfolio Management

Designed and developed long-range hedging strategies for the East, Midwest and South portfolios (2008-2012), incorporating regional/market/operational and credit risk dynamics, company’s asset positions and risk/return expectations

Developed and monitored long-ranged (2007-2010) portfolio management plan for the Mid West region addressing the uncertainty of the load contract expiring in 2006; incorporating the Illinois State load auction products

Participated in the Exelon-PSEG merger integration team, for the development of a pre/post merger Exelon Portfolio Plan (including expected mitigation)

Played a significant role in the development of the company’s Portfolio Decision Systems by developing functional requirement documents and prototypes

Supported OTC and mid-market traders with analysis on alternate trading strategies and audited/ monitored the execution of trading strategies. Prepared periodic Senior Management/ Investor Relations presentations PECO Energy – Philadelphia, PA 11/2002-11/2004

Sr. Analyst – PECO Operations

Major responsibilities included preparation of comprehensive Quarterly Financial Reports with operational and financial performance indicators & detailed budget/forecast variance analysis for the Quarterly Management Meetings /BOD/IR

Analysis of Monthly Interest Expense Variances (>$30M) including long-term debt issues; in conjunction with Corporate Treasury. Performed O&M and Capital Expenditure Variance Analysis for Gas Operations within EED Leadership/Community activities

Mentor/Consultant and Action Center lead for several charity organizations – VIBHA/SEWA/Shwas/Youth4Jobs. Managed community events and fund-raisers to support education and empowerment projects for underprivileged children/women in India.

Extensively networked with the Indian community in the USA due to involvement in various socio-political initiatives.

Led and championed several social volunteering employee trips through Corporate CSR program. Provided solar rooftops to orphanages and villages of Haiti and Ladakh

Involved in the creation and marketing of Baida Center for Entrepreneurship, Drexel University, USA. The incubator housed and mentored early-stage startups around Philadelphia

Ambassador for 2015 ACWAY program – aims to connect youth for initiatives to bring about religious and cultural harmony.

Initiated the IDA-OVBI forum (India’s Development through Ideas and Actions- Overseas Volunteer for a Better India)

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