Alaa Naji Smaidi
Whats up :002***********
E:**********@*****.***
Personal Information:
General Manager,
Present in libya
Lebanese – Birth in Tripoli Lebanon, 10-9-1985,
English, Arabic fluently, Married..
Summary about experience:
I have a long experiences by hospitality more than seventeen years Work at different countries gave me more practice in my personality and my job and my target to be high level .
Key Duties and Responsibilities:
ensure the smooth running of the F&B operations that will benefit our guests. Enforce action points as established by the Food & Beverage Manager. plan and implement service standards and procedures to ensure that the standards are met. liaise with customers regarding special functions. ensure that table appointments, including flower arrangements, are impeccable and that tables are set correctly.
ensure that stations have their correct mis-en-place. maintain high standards of morale and personal appearance of all staff. ensure fair and equitable discipline, yet complying with house or company regulations. investigate and action the causes of staff grievances. ensure that all stocks and supplies are timorously requested, correct stock levels maintained and stored under optimum conditions.
ensure regular stocktaking of all operating equipment at specified intervals. ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning.
ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.
give feedback on guest letters and comments.
set plans in action to achieve the budgeted revenues. keep record of daily sales and events in the F&B outlets that can assist in preparing the Revenue proposal. Utilise manning and resources in a cost effective manner. Perform regular spot checks and inventories to investigate if cost control procedures as set by management are in place, and take corrective action when required. Skills:
Develop staff (sequence of service, hygiene, logic - )
Control, lead, marketing.
Professional experience:
MFC (Hospitality):
Duty: Restaurant general manager
Date : 2022 - 2023
Location: KSA
Branch work: Beef Bar ( born in monaco )
Pioneer (Hospitality):
Duty: Restaurant general manager
Date : 2021 - 2022
Location: KSA
Branch work: khayal (Turkish cuisine )
Namaa altharawat (Hospitality):
Duty: Restaurant general manager
Date : 2018 – 2021
Location: KSA – mecca
Branch work: zaikaki (Indian cuisine )
Maizon De zaid (Hospitality):
Duty: restaurant manager
Date: jan 2017 jan-2018
Location: KSA – Jeddah
International restaurant -Italian basic
Diyarkom (Hospitality):
Duty: assistant restaurant manager
Date: 2015 –2017
Location: KSA – Jeddah
(Lebanese __ Ahwak) (Turkey-Nadia) (Italy-Italian touch) (Indian cousin -Punjab) 5 Star (Hospitality):
Duty: Restaurant Manager
Date: 2013 – 2015
Location: Lebanon. Tripoli
Branch work: Lebanese – see food
Lipfoco :
Duty: Manager customer service
Date: 2012– 2013
Location: Africa- Liberia-Monrovia
Branch work: Lipco
Laylaty (Hospitality):
Duty: supervisor
Date: 2011 – 2012
Location: saudia arabia
Branch work: chines japanes
Mirador (Hospitality)
Duty: Outside catering –and fine dining Manager
Date: 2008- 2011
Location: KSA Jeddah
Branch work: Swiss, French, Lebanese
Paindor (Hospitality)
Duty: supervisor
Date: 2007– 2008
Location: Lebanon. Tripoli, Branch work: French Faysal Bakar (Hospitality)
Duty: captain - supervisor
Date: 2005-2007
Location: Lebanon. Tripoli Branch work: Lebanese –see food