Customer Service Lead Bartender
Resume:
Richard M. Harries
Lead Bartender/Bar Manager
Contact
Sacramento, CA 95816
*********@******.***
Education
UC, Santa Barbara
Santa Barbara, CA
BA in Business Economics
Military
United States Navy
Naval Air Station, North Island
San Diego, CA
Aviation Electronics Technician
Key Skills
Marketing
Project Management
Budget Planning
Communication
Business Economics
Customer Service
MICROS/POS Systems
CPR Certified
References
Available Upon Request
Objective
My primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work
environment by communicating with team members,
setting clear goals, maintaining high expectations, and monitoring performances, all while promoting an
open-door policy.
Experience
2003 - 2024
Lead Bartender Back Door Lounge, Sacramento, CA
• bartending, customer service
• Purchasing, inventory, and vendor contact
2006 - 2007
Bar Manager The Greenhouse, Roseville, CA
• Sales, personnel management, customer service, i management, worked in micro brewery
• Purchasing and maintaining inventory
2004 - 2009
Lead Bartender Firehouse Restaurant, Sacramento
• Bar management, exceptional, customer service,fine dining, wine service
• Conduct inventory, purchasing
2001 - 2004
Bartender The Brew House, Santa Barbara, CA
• involved in construction of micro-brewery
• Ran full-service bar
2000 – 2001
Wine Salesman Wine Time, Santa Barbara, CA
• Implemented wine club, maintain existing, recruit, new members, inventory, training
1998 – 2001
Liquor Dept. Manager Vons, Santa Barbara, CA
• Directed sales, purchasing, inventory
• High volume liquor department, staff monitoring, staff training
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