Workday Implementation Business Processes

Sheraz Khurshid +1-304-***-**** *********@*****.*** www.linkedin.com/in/sherazkhurshid

Summary

Dynamic and results-driven professional in HR tech transformations with a focus on Workday across all modules. With 9+ years of experience in Workday implementation, support, and optimization, I have a proven track record of leading and executing complex, global projects that align with strategic business objectives. My unique experience working on both the consulting and customer sides of Workday provides me with a comprehensive understanding and edge within the Workday ecosystem. Seeking to leverage my expertise and leadership skills to drive digital strategy and transformation within an organization. Adept at communicating and collaborating with stakeholders at all levels to deliver innovative solutions across Core HCM, Compensation, Benefits, Recruiting, Payroll, Time Tracking, Absence Management, Talent and Performance, Learning, Workday Help, Journeys, and Advanced Compensation..

Experience

Workday Analyst DoubleVerify New York, NY March 2024 - Present

Co-Led the successful global implementation of Workday across 21 countries, resulting in a 30% improvement in HR process efficiency. This involved leading the design, requirement gathering, and implementation of Core HCM, Learning, Talent, International Payroll Interface, and Time Tracking.

Led the global functional and testing team for Workday implementation and played a key role as an Integrations Consultant, overseeing the integration of six Workday developers. Delivered 30+ integrations seamlessly.

Spearheaded the end-to-end testing strategy, executing and managing over 1400 test cases, and identifying gaps in business processes across seven SKUs to enhance and improve the business processes to align with HR processes.

Defined the integration landscape between Workday and critical systems (Greenhouse, Papaya, NetSuite, BSwift, OKTA ). Led 30+ integrations with the Workday system, engaging with vendors and stakeholders to design and successfully integrate the complex systems with Workday across the organization.

Played a crucial role in gathering and analyzing business requirements for Core HCM, Payroll, Learning, Talent, and Time Tracking, contributing significantly to the accuracy and completeness of these processes to align business needs.

Collaborated extensively with implementers, functional teams, and C-suite stakeholders to translate business requirements into actionable system configurations.

Proactively identified and addressed gaps in requirements and configurations, ensuring a smooth implementation.

Designed and implemented security architecture, collaborating closely with the implementation partner, resulting in a complex and robust HRBP security across 23 countries, aligned with best practices of security and SOX compliances.

Worked closely with HRBPs across all locations to understand their current country nuances related to the process and compliance. This resulted in aligning absence, benefits, onboarding, time tracking, Core HR, and payroll SKUs to meet each country's specific needs.

Led cutover activity across all systems with detailed plans and dates, ensuring a seamless transition in a timely manner.

Workday HCM Consultant Virginia Hospital Center, Arlington, VA (Remote) October 2023 - December 2023

Led testing efforts, provided training, oversaw change management, and offered support for Workday ecosystems.

Supported the client's Workday production environment, revamping processes such as Hire, Change Job, Benefits, Absence, and recruiting.

Played a crucial role in business process improvement, systematic design, change management, and knowledge transfer to the client team.

Proficiently troubleshot and validated diverse business processes, notifications, conditions, and validation rules across various Workday modules.

Developed simple and secure integrations using Workday Enterprise Builder (EIB).

Created user-friendly functional guides for both managers and end-users. Designed, developed, and maintained a variety of simple and advanced custom reports.

Senior Workday HRIS Organon Jersey City, NJ February 2022 - September 2023

Led regional initiatives to enhance processes, systems, data management, and reporting, aligning with the global strategy for continuous improvement.

Performed data analysis to provide feedback to project teams, enhancing Core HR programs and operations.

Proactively implemented solutions to address key pain points in collaboration with HR Solution Leads.

Managed various aspects of Workday LMS, including reporting, learner management, and course deployments.

Ensured the validity and accuracy of the course completion certification process.

Identified opportunities to leverage technology for streamlining processes and eliminating non-value-added steps.

Developed and implemented calculated fields, condition rules, and business processes aligned with business requirements.

Documented the impact of configuration changes on business processes and communicated these changes to HR partners.

Managed and mitigated issues and impacts in collaboration with other business areas.

Supported configuration updates for Workday during releases and upgrades.

Conducted root cause analysis to determine appropriate action plans for issue resolution.

Handled ServiceNow requests, including assessment, issue triage, solution delivery, and result monitoring.

Assessed system upgrades and releases to identify security-related implications, performed thorough testing, and provided suggestions for potential improvements.

Implemented security setup changes in Workday. Developed security models, including security groups and roles.

Resolved issues, addressed concerns, and delivered prompt security assistance to Workday users and stakeholders.

Workday HCM Consultant Bed Bath & Beyond Union, NJ January 2018 - October 2021

Operated as a subject matter expert to drive operational excellence in HRIS, focusing on efficiency, data integrity, and technology.

Played a key role in requirement gathering for current distributed systems and mapping key data points for a new HRIS system.

Facilitated leadership decision-making by developing aggregate dashboard reports using pivot tables, charts, and Vlookups.

Managed business application implementations, changes, enhancements, and process improvements.

Designed business flow diagrams and processes for staffing, job benefits, compensation grades, and packages.

Served as the primary contact for HRIS-related issues for employees and managers within all Workday functional areas.

Provided support and troubleshooting for issues related to business processes, security, and integration in Core HCM, Payroll, Core Compensation, Recruiting, Time Tracking, and Absence Management.

Workday HCM Analyst Zoetis Parsippany, NJ October 2016 - November 2017

Participated as a subject matter expert to assist in implementing new Workday modules, including Advanced Compensation, Time Tracking, Absence Management, and Recruiting.

Supported day-to-day operations, maintenance, usage, analysis, and administration of learning management/learning content management technologies.

Managed, maintained, and planned all upgrades, testing, and deployment of production Workday HCM Core operations applications.

Created learning content for new functionality and assimilated content from third-party vendors to generate user guides.

Led the testing phase of HCM and conducted unit testing, parallel testing, and UAT in Workday.

Worked extensively on configuring business processes and configurable security.

Coordinated planning for the Workday update cycle, including scheduling key activities and communicating system downtime.

Provided functional support and training to Workday HR system users.

Closely worked with the functional team to debug and fix data-related issues and maintain data consistency for downstream applications.

Workday HCM Analyst Time Warner Inc. New York, NY March 2015 - August 2016

Participated in cross-functional meetings for requirements gathering. Determined requirements, designed, wrote, and trained associates on processes and systems related to HRIS implementation.

Developed business cases, presentations, and reports for senior management.

Designed and implemented a unit test/SIT/UAT methodology, test plans, and test scripts.

Served as the primary point of contact for system configuration, enhancements, data discrepancies, and production support.

Participated in designing, editing, and validating business processes.

Collaborated with business process owners and the security audit team for requirements gathering and developing metrics, reports, and dashboards.

Created audit reports to identify data inconsistencies and helped the production support team fix issues.

Maintained a Business Process Monitoring Dashboard to alert the configuration team of pending processes and suggest process improvements.

Helped clients understand custom reports and participated in knowledge transfer sessions with HR partners.

Education

Master of Science in Strategic Leadership, Mountain State University, WV

Bachelors in Computer Science, Mountain State University, WV

Key Skills

Workday Functional Expertise:

Core HCM, Compensation, Benefits, Recruiting, Payroll, Time Tracking, Absence Management Project Management:

Requirements Gathering, Analysis, Design, Testing, Implementation, Change Management Data Analysis & Reporting:

Data Analysis, Report Development (custom reports, matrix reports, dashboards), Data Integrity Integration:

Workday Integrations, EIB, API Integrations Security Architecture & Administration:

User Access Management, Role-Based Permissions, Security Audits Communication & Collaboration:

Stakeholder Management, Cross-functional Collaboration, Presentation Skills, Training & Facilitation

Contact this candidate