Jasmine Harri-Garcia
929-***-**** ***************@*****.*** Manhattan, NY 10029
SUMMARY
Library Assistant offers skills in administrative and computer support. Helps keep library running well by proactively helping patrons and solving problems. Always ready to support staff with any need.
SKILLS
● Literary Knowledge
● Team Management
● Friendly, Positive Attitude
● Problem Resolution
● Relationship Building
● Critical Thinking
● Computer Skills
● Flexible Schedule
● Active Listening
● Reliable & Trustworthy
● Planning & Organizing
EXPERIENCE
Assistant Librarian, Tompkins Cortland Community College -SUNY, September 202-December 2021
Dryden, NY
● Organized library equipment and collections.
● Maintained accurate library records for inventory of periodicals and books.
● Verified titles requested from other libraries in bibliographic database.
● Returned books to circulation by placing on proper shelves.
● Answered patrons' questions and assisted in finding materials requested.
● Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
● Greeted patrons upon entrance to library and offered assistance with needs or issues.
Reference: Lucy Yang (Tompkins Cortland Community College) Phone Number: +1
Gap, Gap, Mar2021-Nov2021
Reference: Isaac Jones (Gap, Nyc) Phone Number: +1-929-***-**** New York, NY
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Educated customers on product and service offerings. Apollo Usher Sept -Nov
Accommodating to customers who walk in with being able to help them locate their seats or the nearest restrooms.
Being able to stand firm in a spot for hours
Picking up on new task quickly and efficiently
Being able to constantly move up and down levels.
Maintaining a positive attitude throughout the shift.
● AMC Theatre -Currently Work Here
● Exhibit excellent guest service skills.
● Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
● Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
● Work effectively with supervisors and co-workers.
● Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
● Enforce the movie ratings system courteously and effectively. Uphold "zero tolerance" policy in regard to ID checking.
● Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
● Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior
● Perform daily stocking and maintenance duties.
● Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
● Assist with other Crew functions and perform other duties as directed. EDUCATION AND TRAINING
High School Diploma
The Heritage School, East New York, NY June 2021
Tompkins-Cortland Community College, Dryden NY