Customer Service Administrative Assistant

LEANN K. GUNTER

Arvada, CO *******@*****.*** 720-***-****

Thorough and detail-oriented, effective in prioritizing projects and meeting deadlines while producing top-quality work with a smile. Self-motivated, responsible, punctual, flexible, and a team player. Possess strong organizational skills and the ability to communicate with people at all levels. Inquiring about part-time or full-time opportunities where I can use my customer service experience and assistance with the public. Key areas of expertise include:

Customer Service Effective communication skills Proficient in Microsoft Office Suite

EXPERIENCE

Robert Half Denver, Colorado January 2022 - present

Contract Work for short term work assignments (Medical leaves)

St. John’s Cathedral Denver, Colorado July 2021 – October 2021

Cathedral Administrator and Visitor Welcome Center Supervisor

Scheduled volunteers for the Visitor Center front desk making sure they were available for selected times. Filled in when necessary. Greeted visitors, printed name tags and monitored security cameras. Used a multi-line phone system to contact employees.

Raymond James Financial Denver, Colorado January 2013 –October 2020

Senior IT Administrative Assistant

Self-starter – Established two new offices in Denver for the Florida headquarters.

Managed internal and external meetings that include coordination of conference rooms and Zoom preparation.

Provided continuous effort to improve operations, streamlined processes, and worked cooperatively and jointly to provide quality customer service to the whole organization.

Ensured that matters are efficiently and effectively brought to the Management Team for attention and/or action.

Adhered to all health and safety policies in the planning and execution of activities with Facilities.

EDUCATION

High School Diploma

VOLUNTEER OPPORTUNITIES

Food Bank of the Rockies where I stocked and filled food boxes.

Urban Peak where we made and served breakfast for Denver’s homeless youth.

Red Cross where I learned CPR and certified.

Volunteers of America where I assisted Senior’s with basic needs and companionship.

United Way

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