Human Resources Employee Relations

Jovan Robinson

*****.*.********@*****.*** ● 646-***-****

Dear Hiring Manager,

I have a high level of emotional intelligence, intellectual curiosity and a desire to continuously add to my knowledge base, a critical and creative thinker with strong analytical aptitude and business acumen.

My qualifications include:

o Comprehensive knowledge of standard practices gained through many years as a trainer, policy enforcer, listener, critical thinker and analyst. o Track record of delivering excellent results across diverse areas including full cycle recruitment, payroll processing and adhering to federal and state compliance. o Respected leadership skills and experience training and motivating others to work together to support the company’s mission while encouraging managers and employees to work strategically.

o Uncompromising emphasis on accuracy, thoroughness and service for the company’s mission and vision through actions.

I have maintained an excellent performance record and earned a reputation for dedication, enthusiasm, and a roll-up-your-sleeves work ethic. The position with your company sounds like an outstanding opportunity, and one that I am well-suited for; I welcome the chance for an interview to discuss your needs and outline my strengths in person. Thank you for your time and consideration of my resume. Sincerely,

Jovan Robinson

Enclosure: Resume

Page 2

Jovan Robinson

P: 646-***-**** E: *****.*.********@*****.***

High performer and well-developed professional with extensive corporate, nonpro it and government sector human resources experience. Highest level of integrity and professionalism, ability to lead by example, coach and mentor others. Many years of implementing the following:

*Employee Relations

*Payroll Processing

*Operation Management

*Immigration Procedures

*Bene its Management

*Staff Training/Coaching

*Budget & Audits

*Policy and Procedures

*Networking/ Marketing

*Event Management

*PTO/Compensation

*Recruitment

*Investigations

*Performance Evaluations

*Corrective Action

Process

CAREER HISTORY

DeMaka Technologies (8/2023 - Present)

HR CONSULTANT (government contract)

• Manage US and international employment matters

• PEO management, employee & labor relations, performance management

• Ethics hotline management and investigations

• Company policy development and interpretation, paid & unpaid leave oversight, and separations FINCA International (3/2020 – 7/2023)

HUMAN RESOURCES DIRECTOR

• Worked in a collaborative manner with employees, delegates and managers on labor and employee relations and employment law implications relating to individual issues or courses of action, with an emphasis on the union-represented employees.

• Responsible for administering and interpreting collective bargaining agreements and employee policies; managing individuals engaged in local negotiations, leading or participating in labor- management meetings, assessing/revising/publishing/training employee and labor relations best practices and processes as needed, conferring with leadership as necessary.

• Fostered open communications with staff and ensure compliance with collective bargaining agreement.

• Researched, gathered evidence, and responding to union’s requests.

• Collected and analyzed annual risk and vulnerability assessment data to identify trends, recommend direction, and provided guidance to adjust unfavorable trends while meeting the needs of the organization.

• Partnered with Legal and Senior Leadership to design, promote and train on standardized processes, tools, and techniques to manage employee labor relations.

• Assisted in the readiness for arbitration, including documentation and witnesses.

• Revamped, managed and rolled-out all HR policies for domestic and international matters, ensuring that staff were in compliance within the US and abroad local policies.

• Spearheaded the organization’s transition of staff working onsite to WFH as safety & health measures as continuous changes during the COVID19 pandemic for over three years.

• Implemented and organized the diversity, equity, and inclusion competencies serving as the key leader for programs and training for DEI practices. Page 3

• Led a comprehensive approach to the entire employee engagement lifecycle including talent acquisition, onboarding, learning & development, performance management, compliance, retention, merit review and bonuses, and professional learning.

• Administered and oversaw all HR department components; bene its, annual leave, FMLA, WC, UE, Parental leave, sick time, disciplinary matters, disputes and investigations and morale. OMV Medical (10/2019 – 3/2020)

HUMAN RESOURCES DIRECTOR (government contract)

• Managed and advised for over 400 HHS government contracted staff across the US; managed records for licenses, certi ications, payroll time cards and contract agreements.

• E-Verify, federal and state background check procedures.

• Conducted all investigations, handled all disciplinary action processes and legal action.

• Tracked and managed all LWOP, vacation, sick, FML, UE and WC matters.

• Advised and updated the owners and managers in weekly meetings on open items, risks and proposed solutions.

CareMetx (5/2018 – 7/2019)

HUMAN RESOURCES MANAGER

• Led, managed and oversaw the acquisition absorption for a small business with 200 employees onboarding and transition onto the existing HRIS platform.

• Conducted massive group hiring & onboarding for large contractual projects.

• Managed onboarding/of boarding process and employee relations for 300 + FTE and 1099 staff as well as the administration of time reporting, compensation and employee bene its program, the company’s administration functions as well as policies, programs and practices.

• Led, organized and managed the HRIS system transition project from ADP to Dayforce.

• Managed staff hotline to ensure operational policies and procedures were adhered to and in compliance with the terms and conditions outlined in the Collective Bargaining Agreement, thereby, fostering a collaborative and supportive work environment.

• Conducted weekly orientation and monthly HR corporate trainings.

• Managed and maintained the H-1B visa application processing with the immigration attorneys.

• Responsible for the employee on and off-boarding protocol, including irst day orientation, making offers, background checks, and exit interviews.

• Administered company performance evaluations and participated during the salary review process.

• Provided direction to proactively identify risks, diffused employee con licts, provided employee and management consultation, conducted investigations.

• Monitored Employee Relations practices to ensure compliance with corporate, federal, state and local rules and regulations while providing guidance to management.

• Oversaw employee bene it management and administration including vendor management and pricing analysis. Planned, prepared, communicated and led implementation of bene its annual enrollment process.

• Maintained work structure by updating job requirements and job descriptions for all positions.

• Ensured legal compliance by monitoring and implementing federal and state regulations. Boy Scouts of America, National Capital Area Council (2/2016 – 5/2018) DIRECTOR OF HUMAN RESOURCES

• Reduced staff turnover by 30% and increased retention and morale rate increased more than 50% within one year.

• Decreased the HR department’s budget and expenses 60% by utilizing previous professional knowledge, experience, tools and using in-house resources.

• Implemented and trained all staff on the new electronic payroll/timekeeping system. Page 4

• Responsible for preparation and processing of bi-monthly payroll for over 90+ full-time/part- time, exempt, non-exempt employees and over 400+ camp seasonal staff.

• In charge of all recruitment efforts for exempt and nonexempt personnel, including annual job fair attendance at GWU, AU, UDC and Peace Corps.

• Consulted with legal counsel as appropriate, or as directed by the CEO on personnel matters.

• Conducted internal investigations, enforced company policy and advised management on risks.

• Oversaw and guided disciplinary actions, PIPs, and terminations.

• Led, organized and responsible for the annual 403b internal audits.

• Handled employee relations counseling and exit interviewing.

• On boarded new employees; conducted orientation, bene it enrollment, stay-interviews.

• Ensured compliance with all existing federal, state, and local payroll tax laws and regulations.

• Full cycle recruitment; postings, ilter resumes, phone screening, interviews, offers.

• Organized and managed job fairs and networking events within public venues.

• Handled all Worker’s Compensation and disability claims.

• Structured continuous staff training to comply with company policies and procedures.

• Adhered and fully participated in all legal and court hearings. Schneider Electric (2/2015 – 2/2016)

HUMAN RESOURCES MANAGER

• Full cycle recruitment for contractual bidding projects; construction and transportation.

• E-Verify, BIB and State background check procedures and toxicology testing.

• Managed the H-1B visa applicants processing with the immigration attorney.

• Organize and manage job fairs and networking events within public venues.

• Advise in weekly meetings on plan assessments and complying with labor laws and risk factors. EDUCATION & TRAINING

Awarded Bachelor of Science - CUNY LaGuardia College

DC Chapter SHRM - Member and Mentor

Member of MPA Public Service Advisory Group - University of District of Columbia

Board Member - Food Security Community Advisory Board

Advanced in: ADP, Ultipro, Paychex, Workday, Dayforce, PeopleSoft, SAP

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