Data Entry Customer Service
Resume:
Eternity Allen
Lucerne Valley, CA *****
********.*********@*****.***
Professional Summary
Highly adaptable and detail-oriented professional with extensive experience in administrative roles and technical consultancy. Proven track record of improving team performance, driving sales, and maintaining high levels of data confidentiality and accuracy. Proficient in multiple software platforms including Microsoft Office Suite, SharePoint, and QuickBooks.
Professional Experience
Behavioral Technician
ABS Kids - Apple Valley, CA
November 2024 – Current
- Implementing evidence-based behavioral interventions.
- Collaborating with BCBA to deliver individualized Behavioral Support Plans.
- Collecting and analyzing data on client behavior.
- Working with ASD clients between ages 1 and 17.
Administrative Processor
CDMC for Maximus/CA UI - Remote
February 2022 - March 2024
- Managed and processed claims for two major projects with distinct guidelines, focusing on employer and claimant statements.
- Maintained data integrity and confidentiality across various databases (CUBS, OTECH, SharePoint).
- Coordinated multi-entity case management, ensuring compliance and accurate documentation.
Tech Consultant (Specialty Sales)
Target, Hesperia, CA
August 2021 - December 2021
- Enhanced guest experiences and drove sales by actively engaging with customers and maintaining product knowledge.
- Processed transactions and managed inventory, contributing to team goals and store metrics.
Operations Associate
Amazon.com, Inc., Rialto, CA
August 2020 - August 2021
- Supported operational efficiency and team collaboration by liaising with management and peers.
- Trained new associates, managed inventory accuracy, and ensured compliance with process guidelines.
- ICQA Lead.
Education
High School Diploma
Granite Hills High School, Apple Valley, CA
Graduated May 2020
Key Skills
- Administrative Support
- Quality Assurance
- Data Entry and Database Management
- Client Confidentiality
- Problem Solving
- Customer Service and Sales
- Proficient in Microsoft Excel, SharePoint, and QuickBooks
Certifications
- Driver’s License
- CPR/ AED and CPI
-Registered Behavioral Technician
Professional Development
- Proficient in Written Communication, Data Entry, Customer Service, and Microsoft Excel (Verified by assessments in 2021-2024).
Contact this candidate