Information Technology Chief

Stephen S. Brown, M.Sc.

Chief Information Officer

Kailua HI 612-***-**** *****.*.*****@*******.*** linkedin.com/in/stephen-s-brown

PROFESSIONAL SUMMARY

An accomplished CIO with 30+ years of experience in Information Technology Services in several industries including manufacturing, transportation, aerospace, health care, and financial services. Led IT departments ranging from 250-1200 employees with strategic direction for $100k to $50M+ transformational projects. Instrumental in leading and implementing several successful global enterprise-level strategies, operational best practices, business solutions, and strategic leadership. Works with a high-integrity, hands-on, and involved approach, building motivated and productive teams.

CORE COMPETENCIES

Annual Operating Budget Planning & Tracking

Business Relationship Management

Comprehensive Roadmaps

Creating & Managing Capital Budget

Data Warehousing & Reporting

Enterprise IT Strategic Planning

Global Transformations & Business Growth

IT Processes, Procedures, & Operations

Leadership & Team Development

Leverages Emerging Technologies

Maximization of ROI & Reduction of Costs

Operational & Technology Excellence

Organizational Structures, Marketing, & Sales

Requests for Proposals (RFPs)

Successful Technology Implementations

Supply Chain & Global Retail Operations

Systems & Operations Management (Six Sigma)

Vendor Management & Contract Negotiations

PROFESSIONAL EXPERIENCE

Chief Information Officer, College of Eastern Idaho, Idaho Falls Idaho 2024 -Present

I was recruited by a nationally recognized consultancy to serve as the enterprise Chief Information for the College of Eastern Idaho. In this position I am responsible for all aspects of Information Technology to include Applications development and support, Infrastructure implementation and support, ePMO, enterprise security, Strategy, budget creation and management, and introducing emerging technologies such as AI. In this position I serve as a member of the Executive Leadership Council.

Executive Information Technology Consultant 2017-2024

Managed various development, organizational change management, and process improvement initiatives as a consulting CIO..

Built and implemented the feature rich social media application that is now in the public domain. This application is both Web based and serves content to both Android and IoS mobile devices. Instituted Agile framework for expedited new feature implementations.

Implemented Akamai’s portfolio of edge security, web and mobile performance, and enterprise access platform for BOT protection. Active users?

Developed robust Enterprise Architecture from the ground up leveraging various industry specific microservices.

Underlying infrastructure components scale to enable 50 million users with no degradation to the application platform.

Built all aspects of the IT organization from the ground up.

Managed all contract negotiations and procurements with Microservice vendors (18 so far).

Regarded now as one of the top 50 companies for innovation in 2020.

Managed various projects supporting the statewide modernization of systems for Registrations, Permits, and Payment Processing.

Increased revenues by 300% on day one of implementation (1 Jul 2019) with 72%+ of revenue obtained on the new Web Services portal while simultaneously enhancing the customer experience.

Completed largest and most successful project by collaborating and building positive partnerships with stakeholders, suppliers, and vendors through effective communication skills.

Chief Information Officer, Diplomat Specialty Pharmacy, Flint MI 2014 – 2017

A $4.5B+ publicly traded healthcare company providing highly regulated specialty medications and therapies to the chronically ill.

Implemented a new patient care system resulting in $30M+ annual revenue. Focused on improving operational efficiencies, best practices, and technological solutions for enterprise-wide activities.

Integrated sales, expenses, and other financials into one customer-facing (Pharma, Payor, Patient, Provider) Enterprise Portals system. Updated accounting and dispensing Oracle systems.

Transformed customer-facing and reporting capabilities by employing a new Enterprise Data Warehouse producing five reports per day (compared to the previous 1 report per 90 days).

Rated by Gartner Group as “Most Innovative and Cost-Effective Information Technology Group” in 2017.

Achieved Hi-Trust Certification (the industry’s highest level of security) ensuring customer privacy in 2016.

Owner/Executive IT Consultant, Diversified Information Technologies, Inc., Boise ID 2010 – 2014

Developed technology architectures, organizational solutions, and change management activities for various global companies.

Developed technology architectures and organizational solutions to meet business needs, growth objectives, and customer needs.

Supported organizational change management initiatives as well as oversaw the development of technical and leadership skills within senior management team.

Chief Information Officer, Omnicare (CVS), Cincinnati KY 2005 – 2010

A $6B+ healthcare company specializing in providing drug therapies to the elderly community throughout the United States.

Re-engineered corporate data and voice networks into a Cisco-Certified Unified Communications infrastructure resulting in $16M annual cost-savings as well as increased availability rates from 90% to 99.99%.

Implemented a document imaging and management solution, the first in the industry that optimized profits by $120M annually.

Employed Salesforce to increase the effectiveness of the sales, marketing, and customer service teams resulting in increased revenue.

PREVIOUS EXPERIENCE

Chief Information Officer, Carlson Companies, Minneapolis MN 2000 – 2005

Chief Information Officer, Micron Electronics (MicronPC), Nampa ID 1999 – 2000

Chief Information Officer, Imation Corp (now known as GlassBridge Enterprises), Oakdale MN 1996 – 1999

Owner/Executive Consultant, Diversified Information Technologies, Inc., Minneapolis MN 1992 – 1996

Director of Enterprise Integration & Telecommunications, Pillsbury, Minneapolis MN 1990 – 1996

EDUCATION

Master of Science in Management Information Systems, Naval Post Graduate School, Monterey CA

Bachelor of Arts in Business Marketing, Texas Tech University, Lubbock TX

INFORMATION TECHNOLOGY SYSTEMS

Enterprise Resource Planning (ERP): Oracle & SAP

Cloud-based Solutions: Salesforce, Workday, Talend, & MS Dynamics

Database & Data Analytics: Tableau

Programming: MS Sequel

OTHER

Brown, Stephen S. Low Paper Detection System. U.S. Patent 5629672, issued May 13, 1997.

Authors: Poirier, Charles C. and Brown, Stephen S. The Shared Services Guidebook. 2005.

Officer in the United States Marine Corps.

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