Medical Office Healthcare Administrator

MARIAM AKHAVI

Katy, TX ***** 346-***-**** *******@*****.*** LinkedIn: linkedin.com/in/mariam-akhavi-00a660227/

HEALTHCARE ADMINISTRATOR OPERATIONS & PATIENT ADVOCACY EXPERT

Dedicated healthcare administrator with extensive experience in patient advocacy, medical office management, and business operations. Recognized for streamlining clinic workflows, enhancing patient satisfaction, and driving revenue growth.

CORE COMPETENCIES

Patient Advocacy & Engagement

Healthcare Administration & Compliance

Revenue Growth & Billing Optimization

Staff Training & Leadership Development

Insurance Verification & Claims Processing

Medical Office Management & EMR Systems

PROFESSIONAL EXPERIENCE

Haven Family Chiropractic – Katy, TX

Patient Advocate 3/2024 – 8/2024

Increased new patient acquisition by 100% within five months through strategic patient engagement.

Doubled collections and revenue by optimizing billing processes and patient follow-ups.

Led process improvements that reduced patient wait times and improved scheduling efficiency.

Caregivers & Companions of Texas – Houston, TX

Caregiver Coordinator / Office & HR Manager 7/2023 – 2/2024

Managed employee recruitment, onboarding, and training, ensuring high-quality patient care.

Established referral partnerships with community agencies, driving new client acquisition.

EDUCATION

University of Houston-Downtown

Bachelor of Science in Psychology, Magna Cum Laude (2003)

CERTIFICATIONS & TECHNICAL SKILLS

Healthcare Software & Tools: EMR Systems, Microsoft Office Suite

Languages: Fluent in English & Farsi (Professional Interpreter)

Leadership & Compliance: Staff Training, HIPAA Compliance

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