Quality Assurance Project Management
Resume:
TERRANCE K. JACKSON
FINANCIAL INVESTIGATIONS AML/QA SPECIALIST EDD EXPERT
CONTACT
PROFILE
******************@*****.***
linkedin.com/in/terrance-k-jackson-t-j-54558813b
Accomplished AML/BSA professional with extensive experience in financial investigations, quality assurance, and enhanced due diligence (EDD). Proven expertise in leading high-performing teams, managing large-scale AML projects, and driving compliance with banking regulations and government guidelines. Adept at transaction monitoring, case management, and workflow optimization to ensure regulatory adherence and mitigate financial crime risks. Proficient in identifying suspicious activities, preparing SARs, and leveraging data analytics to inform strategic decisions. Well-versed in regulatory frameworks such as AML, BSA, OFAC, USA Patriot Act, and Anti-Bribery and Corruption (ABAC).
Core Competencies
Enhanced Due Diligence (EDD)
AML/BSA Compliance
Actimize
Risk Mitigation & Controls
Financial Investigations & SAR Filing
Financial Fraud Investigation
Transaction Monitoring & Reporting
Fraud Detection & Prevention
Norkom
Quality Assurance (QA) & Auditing
Correspondent Banking Reviews
Agile Project Management & Jira
Verafin
LexisNexis, Factiva, CLEAR, Office 365
Team Leadership & Development
Suspicious Activity Reports (SAR’s)
OFSAA
AML QC Manager
Jefferson Wells/Customers bank – Remote
12/2024 – Present
Worked cross functionally with the business and other legal and compliance departments to ensure that AML/BSA requirements were met
Served as subject matter expert in all systems related to BSA/AML activities and continuously improved utilization of system.
Participated in compliance training and continuing education to maintain proficiency with BSA/AML laws and regulations affecting the bank.
Oversaw the transaction monitoring, SAR/CTR filing and supported the BSA/AML team in all aspects.
conducted quality analysis of the complex investigations performed by junior level staff.
Coached/mentored staff and Stakeholders on indicators of various typologies and emerging threats.
Manager (AML/BSA/Fraud)
KPMG/Bank of America – Remote
04/2024 – 10/2024
Led a team in performing EDD and correspondent banking reviews to identify and mitigate risks associated with international transactions.
Conducted quality assurance reviews on SARs and adverse media findings, ensuring regulatory compliance and data accuracy.
Monitored and managed transaction activity to identify fraudulent behavior and emerging financial crime trends.
Partnered with compliance, legal, and risk management teams to implement improved procedures for transaction monitoring.
Project Manager (AML/BSA/Fraud)
Pyramid Consulting/Union Bank/US Bank – Remote
03/2022 – 05/2023
Directed teams in monitoring customer transactions, preparing SARs, and ensuring adherence to BSA/AML policies.
Enhanced compliance protocols by conducting periodic reviews of screening processes, identifying areas for improvement.
Supported internal and external audits, addressing compliance gaps and ensuring alignment with regulatory frameworks
Validated results and performed quality assurance to assess accuracy and completeness of SAR data.
AML SME Facilitator/Manager
Aston Carter/Coinbase – Remote
11/2021 – 01/2022
Managed AML/KYC teams in cryptocurrency exchange reviews, onboarding clients while maintaining compliance with AML/CTF regulations.
Implemented and optimized transaction monitoring tools to detect suspicious activity in real time.
Conducted EDD for high-risk accounts, enhancing risk mitigation efforts.
Utilized various investigative search tools to include Google, Factiva, Worldcheck, Secretary of State and LexisNexis.
AML QC Manager
Digital Systems (DISYS)/PNC Bank – Remote
07/2021 – 12/2021
Oversaw quality control processes for SAR filings and transaction monitoring activities.
Managed AML/KYC staff in creating client profiles and conducting risk assessments for complex accounts.
Identified fraud trends by analyzing transaction patterns and customer behaviors.
Prepared investigative reports with exhibits for Suspicious Activity Report (“SAR”) filing.
Conducted reviews of sanctions and other watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports, or internal referrals.
Senior QC/QA AML Analyst
PricewaterhouseCoopers (PwC)/MUFG – Remote
01/2021 – 07/2021
Conducted QC reviews of SARs and complex investigations, ensuring accuracy and compliance.
Investigated potential sanctions violations, preparing detailed reports and recommendations.
Documented research findings to support risk-based decision-making and resolution.
Escalated true Suspicious Activity Reports (SAR’’s) to Financial Investigation Unit (FIU) Manager for submission to FinCEN
AML Project Manager
Randstad/Wells Fargo, Charlotte, NC
01/2020 – 04/2020
Responsible for administering compliance with all aspects of the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC) and the USA Patriot Act.
Performed compliance monitoring and issue remediation.
Conducted periodic reviews of screening processes to identify areas for improvement.
Ensured compliance within Identity Theft Prevention and Red Flags, Privacy, and bank security related laws, regulations and policies.
Managed multiple teams of AML/KYC/Prevention staff assigned to research, prepare and review basic and complex client profiles for clients that vary in risk and complexity.
Achieved project deadlines by coordinating with the lines of business (LOBs) to manage performance.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Maintained knowledge of AML/KYC regulations and compliance requirements in different jurisdictions.
AML Project Manager
Collabera MUFG Bank, Tempe, AZ.
02/2019 – 06/2019
Led the Compliance Client Enhanced Due Diligence Program. Delivered status reports and presentations on project goals, interim state, future state, and milestones.
Reviewed new and existing Correspondent Banking relationships in adherence to AML/CFT guidelines
Assessed potential process or compliance risks associated with Anti Money-laundering.
Responsible for reviewing and approving Correspondent Banking analysts’ risk assessment evaluations to either Onboard new correspondents as Credit Only and/or IBDDA (Deposit Gathering) Only relationships.
Utilized in-depth understanding of regulatory requirements and industry best practices to align rules with specific organizational risk profiles. Maintained a keen awareness of global regulatory changes and their impact on financial crime screening.
AML Compliance Manager
Aston Carter/SunTrust/BB&T/TRUIST, Atlanta, GA.
07/2018 – 02/2019
Managed multiple teams of AML/KYC/Prevention staff assigned to research, prepare and review basic and complex client profiles for clients that vary in risk and complexity.
Monitored daily activities and mentored team members.
Performed AML risk remediation of business and commercial line clients.
Collaborated with the leadership teams across the Fraud Organization and additional lines of business (LOB’s).
Performed QC on SAR reports for authenticity and accuracy
Identified the correspondent’s areas needing improvement and followed up on adequate remediation plans.
Maintained a keen awareness of global regulatory changes and their impact on financial crime screening.
Assisted in developing and enhancing related policies, procedures, and desktop manuals
AML Investigator
Small Business Administration (SBA), Houston, TX, Sacramento, CA.
2/2017 – 7/2018
Executed KYC for onboarding customers.
Conducted OFAC audits of wire transactions deemed High Risk
Assimilated large quantities of relevant information from numerous data sources, analyzed and summarized the information in a concise and clear manner effectively
Identified suspicious activity through information escalated from lines of business and through review of system generated alerts and reports.
AML Compliance Manager
Alvarez & Marsal, /Bank of America, Jacksonville, FL.
8/2016 – 1/2017
Managed team of auditors for risk-based monitoring of potential suspicious activity
Assisted client with identification, assessment and response to financial crime
Communicated negative findings to lines of business and supplied guidance on course of action.
Participated in developing the strategic direction of the compliance operations program. Participated in User Acceptance Testing (UAT)
Onboarded new employees with training and new hire documentation.
Provided training and guidance to other teams and subordinates on sanctions screening and AML processes and procedures.
AML Project Manager
Dixon, Hughes, Goodman LLP (DHG), Capital One, Wilmington, DE
1/2016 – 8/2016
Collaborated across all AML lines of business (LOB’S) to assist in the creation of functional specifications.
Responsible for ensuring proper controls, procedures, processes and training were in place to mitigate risks
Managed team of Analysts responsible for risk-based monitoring for unusual activity, including: detection, investigation and suspicious activity reporting.
Responsible for administering compliance with all aspects of the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC) and the USA Patriot Act.
Provided insight and recommendations on improving quality on and/or how to reach optimal efficiency in current processes.
Drafted project and progress reports to identify successful outcomes, insights and future recommendations.
Senior AML Analyst
Robert Half International/Regions Bank, Birmingham, AL.
8/2015 – 12/2015
Conducted thorough analysis of potentially suspicious activity throughout domestic and foreign correspondent banking transactions.
Proactively initiated appropriate solutions with limited oversight.
Utilized internal and external databases to perform full Anti-Money Laundering (AML) audits.
Performed Customer Due Diligence (CDD) to guard against fraud
Responsible for the collection and analysis of documents to obtain a complete understanding of the client and identify unusual/suspicious activity.
Compiled Suspicious Activity Reports (SAR’s).
Compiled supporting documentation and data to include media and transactions collected form internal and external databases.
Documented review findings for Compliance and Business management review.
Supervised, and mentored Jr. Analysts.
Utilized forensic software applications and other utilities to perform data analysis, review and analyze electronic evidence.
AML Project Manager
JIL Marcus Group/Bank of the West, San Ramon, CA.
1/2015 – 8/2015
Responsible for the oversight of three (3) audit teams of AML Professionals.
Lead daily operations to ensure team performance remained in accordance with all applicable policies and procedures.
Performed special audits on high risk customers. Money Service Businesses (MSB’s)
Liaised with the technical team to assists with the construction of customer risk scoring models.
Developed and coached staff while effectively addressing performance issues.
Assisted client in drafting a written action plan based on review findings.
Communicated with Stakeholders, End Users, Managers and Technology resources.
Proven ability to present to Sr Management and Regulators.
Reviewed Money Service Businesses (MSB’s), Automatic Clearing House (ACH) Look backs, foreign correspondence transactions, high risk account EDD activity and International Enhanced Due Diligence
Sourced customer background/Reputation, Source of Wealth and Beneficial Ownership.
EDUCATION & CERTIFICATION:
Strayer University - Manassas, VA, 1994
Associate of Science: Computer Information Systems
International Scrum Institute – 793***********, 10/2022
Certified Scrum Master – (CSM)
Accomplishments
Successfully managed multiple AML/EDD teams to enhance compliance and ensure timely SAR filings, achieving 100% audit compliance ratings across projects.
Conducted comprehensive correspondent banking reviews, uncovering risk factors that informed strategic decision-making.
Spearheaded EDD initiatives, streamlining due diligence processes and mitigating high-risk customer exposures.
Delivered training programs to employees and executives, improving adherence to AML/BSA regulations and internal procedures.
Collaborated with cross-functional teams to develop effective controls for cryptocurrency transaction monitoring, driving operational efficiency and risk reduction.
Contact this candidate