Talent Acquisition People Operations

Belinda Voss

586-***-**** ************@*****.*** Fraser, MI

SUMMARY

Over 6 years managing talent acquisition and people operations, aligning recruitment and onboarding with business objectives.

Transformed onboarding processes, achieving over 35% improvement in candidate engagement and delivering $250K+ in annualized savings.

Collaborated cross-functionally to develop training, compliance, and benefits programs, enhancing employee lifecycle experiences.

WORK EXPERIENCE

Monroe Staffing Remote

TALENT ACQUISITION MANAGER Feb 2022 - Present

Devised recruitment plans aligned with business goals, boosting quality candidate pipelines by 30%.

Implemented professional development initiatives, increasing team productivity by 25% and improving employee satisfaction.

Led strategy to deploy a scalable remote onboarding process across multiple business units, enhancing new hire integration by 40%.

Directed a team servicing 20K+ applicant engagements annually, contributing directly to a $2M enterprise revenue stream.

Established KPIs and performance dashboards to monitor progress and support data-driven decision making.

Collaborated with cross-functional teams to refine talent acquisition tools and enhance IT processes for onboarding.

KELLY SERVICES Troy, MI

OPERATIONS MANAGER Jun 2018 - Dec 2021

Led billing team to manage $1.5M+ annual chargebacks while ensuring compliance with regulatory standards.

Engineered strategic plans across teams, increasing operational efficiency by 20% while standardizing processes.

Designed innovative staffing models across shared services, optimizing workforce allocation by 15%.

Championed company transformation projects, elevating process efficiencies and supporting continuous improvements.

Supervised team adherence to state-mandated initiatives, including wage notifications and anti harassment training, ensuring 100% compliance.

Partnered with HR to streamline benefits administration, enhancing employee satisfaction through improved processes.

ONBOARDING SUPERVISOR Jun 2015 - Jun 2018

Developed centralized tools boosting onboarding efficiency for 40,000+ annual engagements.

Implemented automated onboarding process delivering $250K+ annual savings and enhancing compliance.

Standardized processes and deployed KPI dashboards, improving operational transparency by 30%.

Elevated candidate satisfaction to 96% in onboarding, supported by over 35% survey engagement.

Enhanced orientation programs by integrating interactive learning modules, further boosting new hire readiness.

Fraser High School Fraser, MI

GIRLS' JV SOCCER COACH Jan 2006 - Dec 2017

Cultivated player potential and fostered a culture of accountability and high team performance.

LIMITED BRANDS Clinton Twp, MI

VISUAL MERCHANDISING/ PROJECT MANAGEMENT Jan 2012 - Jun 2015

Executed brand guide strategies, achieving improved project consistency across teams.

SKILLS

People Operations & Compliance: Employee Lifecycle Management, Onboarding & Off-boarding,

Compliance Administration, Benefits Program Development, HRIS Management

Talent Acquisition & Development: Strategic Recruitment, Candidate Engagement, Staff Training &

Development, Performance Management, KPI/Dashboard Implementation

Process Optimization: Process Improvement, Automation Strategy, Data-Driven Decision Making,

Operational Efficiency, Change Management

Cross-functional Collaboration: Stakeholder Partnership, Interdepartmental Coordination, Project Management, IT Process Integration

AWARDS

Change Agent Member, Kelly Services, 01/2019

Engagement Captain, Kelly Services, 01/2018

EARLY CAREER HISTORY

Raised within a family business environment. Developed at a very early age, a strong work ethic, and a bias towards action. Developed strong skills in business operations and processes, financial controls and budget management, safety and compliance, how to manage staff and vendors, and the high value of performing outstanding customer service.

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