Executive Assistant Administrative

Krista L. Klebenow

*** ******* *****, ********, ** 53027 262-***-**** (cell) ***************@*****.***

Multitasking Organization Leadership Detail Oriented

Professional Profile

Dynamic and energetic professional, with excellent interpersonal communication skills. Talent for building rapport, establishing connections, and developing long-term relationships with coworkers. Works well independently and in team environment. Highly motivated, with personal standards of excellence. Results-oriented, with strong personal initiative, and an exceptional work ethic.

two years of experience as a manager in a management setting.

Seven plus years of experience as an administrative assistant and 2 years of experience as an executive assistant, while pursuing education toward two associate degrees and a bachelor degree. History of maintaining multiple part-time jobs concurrently. Strong analytical and problem solving skills. Highly organized, with ability to coordinate, facilitate, and multi-task. Positive work attitude. Eager for new challenges. Consistently exceed performance expectations in every position held.

Professional Experience

Steel Craft Corporation January 2022 – September 2024

Inside Sales Account Manager

Manage Steel Craft & Hartford Finishings John Deere Accounts. Follow up with multiple teams working together to get parts through production and shipped to the customer in a timely fashion. Work through invoicing issues and pricing changes. Helped clean up a year and a half of invoice issues (at least 1,000 of them totaling over $100,000 worth of revenue) with the JD Team and get them paid by sending over supporting documentation. Work closely with our Planning Team to make sure updates on HPR are being escalated. Enter POs and keep customer updated on any changes with their orders and SLTs. Help create SOPs for all customers for the ISR team to follow to keep processes the same for all customers.

GE HealthCare January 2019 – January 2022

Order Management Specialist for Life Care Solutions

Learning and adapting to several new systems and programs Keeping up with backlog and transferring company revenue. Problem-solving in every aspect of the role. Attention to detail and correcting/working/working through problems as they arise on a daily basis. Managing orders for several large regions across the United States. Coordinating daily with Sales Representatives and Project Managers. Receiving recognition for providing best practices on communications within my team, as well as cross-functionally. Team leader, holding weekly meetings with the order management team and the Manufacturing Teams to solve issues holding up orders from shipping. Paying attention to On Time Delivery and helping resolve problems.

Payne and Dolan, Inc May 2018 - January 2019

Project Manager Assistant

Responsible for coordination and implementation of multiple projects to support four Project Managers. Support Project Managers by serving as a liaison between the project managers and subcontractors from start to completion of jobs. Securing, managing and collecting revenue from customers and producing partial and final waivers. Securing business responsibilities include soliciting quotes from subcontractors, setting up project for bidding and bidding software, creating job files, WDOT. Additional responsibilities include processing contracts, contract bonds, and certificates of insurance. Creating subcontracts, invoicing and processing sub payments, completing all close-out paperwork

Maurices Clothing Store, Hickory, North Carolina transferred to Brookfield, WI July 2016 - May 2018

Part-Time Assistant Store Manager

Supervise and train staff to provide exceptional customer service. Direct sales floor activity; reorganize and replenish merchandise special promotions and events. Assist in sales forecasting. Performing great customer service while making sure the store is organized. Open and close store in a secure and timely manner.

HR GENERALIST TASKS:

Recruiting and staffing logistics. Organizational and space planning. Performance management and improvement systems. Organization development. Employment and compliance to regulatory concerns and reporting. Employee orientation, development, and training. Policy development and documentation. Employee relations and company-wide committee facilitation. Company employee communications by leading monthly team meetings and daily compliance talks. Compensation and benefits administration. Employee safety, welfare, wellness and health. Employee services and counseling.

Bayview Industries, Oak Creek, WI February 2017 - April 2018

Lead Traffic Coordinator

Compare identifying information and counts, weighs, or measures items of outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Rate and determine best method of shipment cost effectively. Maintain inventory of shipping materials and supplies. Requisition transportation from freight carriers. Examine shipping bills to obtain description of freight, and classifies freight according to rate description. Consult rate schedule to obtain specific rate for each item classified depending on distance shipped. Compute total freight charges and records on freight quote. Ensure that drivers depart with appropriate paperwork. Calculate and record storage, redelivery, and reconsignment charges when applicable. Answer inquiries from shippers regarding rates, routing, and interline transportation procedures. Keep records of freight movements such as destination, weight, route classification, ensures accuracy with bills. Answer all customer service representatives and customers questions inquiring shipping needs. Handled all outgoing shipment billing. Drafted SOPs and worked with department Supervisors to keep communication flowing thought the company.

Terramar Sports, Hildabran, North Carolina 2016

Lead Customer Service Representative/Warehouse Manager

Print and make sure all orders are prioritized by rush order for pickers. Make sure warehouse stayed organized and that the location spreadsheet was up to date as to where styles were located. Made sure all return orders were accounted for and that customer service representatives had a complete list of what was returned and what the customer would be getting credit back for. Over saw three customer service representatives. Booked and scheduled all outgoing truck freight and created all bills of lading.

Construction Specialties-Eldercare Division Brookfield, WI September 2014 - May 2016

Executive Assistant/Regional Sales Support Assistant(RSSA)

Coordinate and schedule complex meetings for managers and sales staff using Microsoft Outlook. Prioritize and perform order entry for16 sales representatives; proof for accuracy and time sensitivity. Coordinate between sales representatives and production plant for every order, for production times and delivery dates and times. Collect, prepare, and calculate end of month paperwork for eight inside sales representatives' commission bonuses. Coordinate travel and lodging plans, arrange luncheons, complete expense reports. Maintain office equipment, supply inventory; track and order construction vendor material samples.

Pinnacle Freight Systems, Milwaukee, WI February 2013 - September 2014

Operations Support and Customer Service Representative

Dispatch truck drivers, file and organize contracts utilizing time management and customer service skills. Coordinate and verify customer deliveries and ensure liability insurance coverage of freight carrier. Format, type and file correspondence, screen and refer calls, distribute mail.

Willims, S.C. Law Firm, Thiensville, WI February 2012 - February 2013

Legal Secretary and Receptionist

Transcribe, prepare and organize communications for estate planning using Microsoft Office Suite. Manage significant dates and project deadlines for multiple attorneys. Prepared filing and management system for old files putting them in storage and destroying old documents. Manage and prepare accounts payable and billing documents and keeping track of customer payments. Coordinate and schedule complex meetings using Microsoft Outlook for multiple attorneys.

Zilske Law Firm, Brookfield, WI November 2007 - February 2012

Legal Secretary and Receptionist

Transcribe legal documents, letters and other communication for workmen’s compensation using Microsoft Office Suite. Screen and refer calls, distribute mail.

Kreilkamp Trucking Inc., Allenton, WI March 2002 - June 2007

Office Assistant

Provided assistance with clerical duties, scanned and entered technical data, and filed documents in a timely manner. Helped out with typing up and filing work orders in the shop. Entered driver’s logs into system and made sure they were following DOT guidelines and rules when taking mandatory breaks. Responded to inquiries from customers and staff. Coordinated and planned shop inventory once a year.

Education

cardinalstritchuniversity,milwaukee, WI

Bachelor of Science in Management (2017)

MoraineParkTechnicalCollege, West Bend, WI

Associate degree – Legal Administrative Professional (2009)

Associate degree – Administrative Professional (2008)

Dual Degree Programs Cumulative GPA of 3.5

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