Customer Service Data Entry

Britney Lynch

+1-251-***-**** ********@*****.*** Axis, AL 36505

WORK EXPERIENCE

Customer Representative, Macs

January 2021 - October 2022

• Resolved customer complaints promptly, ensuring a high level of satisfaction and retention.

• Provided expert product support to customers, addressing technical queries and enhancing user experience.

• Handled customer inquiries effectively, delivering accurate information and solutions in a timely manner.

• Processed orders efficiently, streamlining workflow and reducing delivery times to enhance customer service.

Customer Service Representative/claims adjuster, Cnc catastrophe

March 2018 - June 2019

• Processed insurance claims efficiently, ensuring accurate and timely submissions to maximize reimbursements.

• Executed data entry tasks with precision, maintaining the integrity and confidentiality of sensitive information.

• Addressed customer inquiries promptly, providing clear and effective solutions to enhance client satisfaction.

• Explained policy details and coverage options comprehensively, helping clients make informed decisions about their

insurance.

Customer Service Agent, Midway Truck Stop

July 2015 - March 2018

• Managed customer complaints effectively to enhance satisfaction and ensure prompt resolutions.

• Processed transactions efficiently, maintaining accuracy and adherence to

company policies.

• Coordinated deliveries to ensure timely and accurate shipment of products to customers.

• Resolved customer inquiries promptly, fostering positive relationships and improved service experience.

• Provided comprehensive product information to assist customers in making informed purchasing decisions.

Carlot/rental property manager, Reid's Auto Sells

January 2016 - February 2018

• Facilitated effective tenant communication to address concerns and enhance resident satisfaction.

• Executed routine property maintenance to ensure a safe and welcoming living environment.

• Implemented compliance regulations to maintain adherence to housing laws and

standards.

• Managed rental agreements to streamline tenant onboarding and ensure clarity in terms.

• Promoted rental properties through targeted marketing strategies to attract potential tenants.

Dental Assistant (extern), Harvey Orthodontics

October 2014 - July 2015

• Provided compassionate patient care while ensuring comfort and safety during treatment.

• Educated patients on health management practices and treatment plans to promote better outcomes.

• Assisted medical staff with procedures to enhance patient flow and operational efficiency.

• Managed appointment schedules to optimize clinic workflow and improve

patient access to care.

• Sterilized instruments meticulously to maintain a safe and hygienic environment for patient treatment.

• Recorded patient history accurately to support effective diagnosis and treatment planning.

Bartender Team Leader, American Legion

August 2010 - October 2014

• Facilitated staff training programs to enhance team skills and improve overall performance.

• Managed team operations effectively to foster collaboration and achieve organizational goals.

• Mixed a variety of cocktails using creative techniques to enhance customer experience.

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.

• Oversaw inventory control processes to ensure optimal stock levels and minimize waste.

• Coordinated events successfully by planning logistics and ensuring seamless execution.

Lead Photographer, LifeTouch National School

August 2006 - July 2010

payroll for my 2 photographers

· carry various types of camera equipment and

set-ups to different locations, set up, and take

pictures

· take several types of pictures, school

portraits, school dances, class pictures,

graduate pictures, seniors, sports, first

communion, reunions, Christmas (Santa)

Customer Representative/ photo center lead, Walmart

May 2004 - October 2009

• Streamlined order processing procedures to enhance efficiency and accuracy in fulfilling customer requests.

• Managed inventory control systems to ensure optimal stock levels and minimize discrepancies.

• Provided exceptional customer service by resolving inquiries and addressing concerns with professionalism and promptness.

• Oversaw the photo center management operations, ensuring high-quality service delivery and customer satisfaction.

Certified Nurse Assistant, Childrens medical group

February 2002 - May 2004

• Maintained accurate and detailed documentation to ensure effective communication and continuity of care.

• Monitored vital signs regularly to assess

patient health status and respond promptly to changes.

• Assisted patients with daily living activities while promoting their independence and comfort.

Nurse Assistant (extern), Grandbay convalecent Home

December 2001 - May 2002

• Provided mobility assistance to enhance patients' independence and safety during daily activities.

• Supported patients with essential care tasks, ensuring comfort and promoting overall well-being.

• Monitored vital signs to evaluate patient health status and inform clinical decisions.

• Assisted patients with daily living activities, fostering their dignity and improving quality of life.

EDUCATION

Fortis College

2013-2015

Certification, Dental Assistant

Virginia College Online, Online

2008-2010

Bachelor not accredited, Private Sector Accounting

University of South Alabama

2004-2009

Bachelor didbt finish, Business Admin

Baker High School

1998-2004

High School Diplomas

Bryant center technical center

2001-2003

Certification, Certified Nurses Assistant

SKILLS

Account Management, Baking, Business Administration, Cashier, Child Care, Claims, Claims Adjusting, Customer

Service, Dancing, Data Entry, Dental Assistant, Insurance Claims, Nurses

assistant, Order Entry, Outpatient, Pharmacy,

Photography, Receptionist, Team lead, Unlicensed Assistive Personnel

CERTIFICATION AND LICENSES

Dental Assisting Certification 2015

Certifies Nurses Assistant 2002

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