Customer Service, Host, Social Media, Editor, Food and Beverage
Resume:
DESTINY LEE
CONTACT
™ **********@******.***
EDUCATION
VISTA MURRIETA HIGH
SCHOOL
Graduate
SKILLS
Management
Creativity
Teamwork
Time Management
Leadership
Critical Thinking
Effective Communication
PROFILE SUMMARY
Versatile professional with expertise in content creation, customer service, and operations
management. Skilled in producing and editing engaging social media content for platforms like
TikTok and Instagram, while developing innovative ideas to enhance brand visibility. Experienced
in staff supervision, training, and managing daily operations, including cash handling, inventory
control, and maintaining high-quality product standards. Committed to delivering exceptional
service and ensuring operational efficiency.
WORK EXPERIENCE
Venetian (Capri Pool Restaurant And Bar)
Hostess
-Greet and seat guests, ensuring a seamless and welcoming dining experience.
+Manage reservations and walk-ins efficiently to optimize table turnover.
+-Provide exceptional customer service in a high-end, fast-paced environment.
-Assist in coordinating large parties and VIP guest accommodations.
+Maintain an organized and visually appealing host stand and dining area.
-Uphold The Venetian’s luxury hospitality standards to enhance guest satisfaction.
Be More Matcha
Social Media Marketer/Manager OCTOBER 2022- PRESENT
+ Produce and film engaging daily content for TikTok and Instagram Reels.
+ Develop innovative recipes and conceptualize fresh ideas to enhance brand presence.
+ Address customer inquiries and provide exceptional service through timely responses.
+ Edit and optimize video content for various platforms.
+ Create compelling video advertisements to drive brand awareness and engagement.
Stylab LLC
JANUARY 2023- AUGUST 2023
-Develop compelling content that aligns with brand messaging and marketing goals.
-Optimize videos for different social media platforms, ensuring maximum reach.
-Collaborate with the team to refine video concepts and improve content effectiveness.
Sharetea
Shift Lead
OCTOBER 2021- AUGUST 2024
-Conduct thorough cash register checks during opening and closing procedures to ensure
balance and accuracy.
+ Oversee employee performance and provide training to new staff members.
+ Manage store opening and closing procedures to ensure smooth operations.
+ Craft high-quality beverages in accordance with brand standards.
Sapporo Revovling Sushi OCTOBER 2021- FEBRUARY 2022
Hostess
Greet guests with a warm and professional demeanor, ensuring a welcoming atmosphere.
-Manage reservations and seating arrangements to optimize table turnover.
LANGUAGES
¢ English: Fluent
¢ Khmer: Basics
Sweet Daze Donut & Boba December 2019- August2021
Assistant Manager
+Handle high-volume guest flow while maintaining organization and efficiency.
-Assist with takeout orders and phone reservations to enhance customer experience.
+ Maintain cleanliness and presentation of the host stand and dining area.
+ Supervise and mentor staff, providing training and guidance to new employees.
+ Prepare and serve beverages and sandwiches in accordance with quality standards. .
*Collect and review employee time cards, accurately calculating hours worked for submission to
management.
Contact this candidate