Randolph Z Peck
Kyle, TX 512-***-**** **********@*******.***
Management And Operations Specialist
Program, Sales, Finance and General Management / Operations / Marketing / Manufacturing
Experienced professional with considerable proficiencies driving sales growth, streamlining operations, and developing employees. Skilled and esteemed leader, negotiator, collaborator, and innovator. Vast experience in manufacturing, service, sales, finance, hospitality, and technical industries.
Core competencies include:
Operations and Multi-Site Management
Development of Staff and Performance
Account Management, Marketing & Sales
Strategic Short and Long-Range Planning
Data Mining, Analysis/Strategic Design
Process and Efficiency Improvement
Workflow and Supply Chain Expertise
Optimizing Organizational Execution
Professional Experience
RV Station Victoria March 2024-Current
General Sales Manager/General Manager, Sales, Finance, and Service
Guiding and teaching new strategies luring increased traffic to a destination location. Product ordering, pricing, staging and negotiation. Maximizing finance and aftermarket purchases through customer education and feature/benefits. Accelerating service lead times through enhanced training and hiring
Implementation of new sales process maximizing every customer visit
Maximizing sale through Finance incentives, backend products and after market addons
Aggressive pricing, trade, and purchase strategy to increase profits and refresh inventory stock
Blue Compass RV Kyle June 2020-January 2024
General Sales Manager (June 2022-Current), Sales and Finance
Developing new and walk-in business, target marketing driving client traffic through completion of the sales process, product pricing and negotiation, product financing, aftermarket product sales, pushing higher PVR through product, program and customer education, loan submittal and approval.
Sales Team and Finance Department, Top 2 Unit Producer, Consultative Sales Closing
Utilizing lender relationships securing competitive financing, Competitive Market Negotiation
Increasing volume through CRM Data analysis, strategic pricing, sales BKM’s, and market knowledge
RV Land. May 2019-March 2020
Product Specialist
Responsible for development of new business, target marketing of products, and analysis of client needs utilizing technological expertise and product knowledge to facilitate the completion of the sales process
Selected accomplishments:
Derived over 50% of sales through personal targeted marketing and relentless follow up
Highly rated specialist per independent customer Google reviews, referrals and repeat business
Acceleration of business through superior product knowledge, professionalism, and integrity
Pest Management Inc. April 2016-October 2018
General Manager
Contributions include managing, hiring, training staff, new customer sales, client retention and upselling, account management of government, commercial and residential clients, production scheduling, equipment and vehicle purchase and maintenance. Multi-site support including 5 total branches establishing and accomplishing business objectives, drove internal changes leading to higher volume of a one call close
Selected accomplishments:
Enhance company’s image by collaborating with customers and employees; enforce ethical standards
Continuous operational scheduling, equipment preservation, flexible planning and execution of all duties
Outlined and directed major overhaul in staffing resulting in improved service and office professionals
Nissan of San Marcos May 2015 – April 2016
Internet Product Manager
Facilitate numerous customer interactions, driving skillful negotiations and advancing customer sales, regularly exceeding monthly quotas and NSSI Customer Satisfaction Index.
Selected accomplishments:
Increased sales by 4%, drove increase in traffic while differentiating the dealership amongst competitors
Solidified brand value for over 20 different products
Determined customer needs and desires leading to successful negotiations and increased sales
Mosquito Squad of Charlotte and Chapel Hill Feb. 2011 - Aug. 2014
Owner
Managed all sales, marketing, daily logistics, and fleet operations of multi-site operation increasing sales by 50% over three years driven through CRM Analytics. Recognized with Angie’s List Super Service Award five times as a top 2% of Charlotte business.
Selected accomplishments:
Implemented key sales strategies and seasonal advertising based off of CRM data and market conditions generating a 50% increase in sales and higher year over year customer retention
Reshaped office operations in Chapel Hill to become a profitable satellite location
Developed innovative employee operational and sales training resulting in excellent execution of duties
Efficiently designed and managed routes through data analysis which led to operations of vehicles servicing up to 200 customers daily resulting in higher economies of scale
Roger’s Campground and Motel Lancaster, NH April 2005 - Nov. 2010
General Manager
Management of New Hampshire’s largest camping resort with over 300 full hookup sites, over 100 tent sites, 52-room hotel, 2 function halls and sporting areas for guests. Successfully maintained daily operations and developing events for large group bookings, holidays and special events.
Selected accomplishments:
Directed operations of office personnel, housekeeping, maintenance, and reservations
Collaborated with staff advancing upkeep and beautification of grounds
Intel Corporation Rio Rancho, NM July 2000 - April 2005
Software Engineer / Program Manager
Project leader for Manufacturing Execution Systems including New Product Introductions. Managed process transfers from Development Fab to HVM site with Process Engineering and successfully supervised four process transfers.
Selected accomplishments:
Integral in coordinating Virtual Factory support system, seamlessly initiated new processes for all manufacturing sites and drastically increasing number of scheduled work orders
Facilitated forums for all personnel across Intel, sharing ideas, solutions to problems, and networking with personnel for reviewing and approving changes to designated tool sets
Project Manager for Automation Department, facilitating automation and process engineering and ensuring seamless software installations
Sealed Air Corporation Peachtree City, GA Sept. 1996 - April 1999
Materials Manager (Jan. 1998 - April 1999)
Managed scheduling and purchasing for all departments and personnel.
Selected accomplishments:
Daily and long-range planning and purchasing of blown film, flexographic printing, and bag conversion
Advanced management of raw material levels, production scheduling, and on-time deliveries
Implemented Kanban systems and coordinated supplier certification
Quality Manager (Sept. 1996 - June 1998)
Led quality assurance for products, instigating product improvements and staff training.
Selected accomplishments:
Implemented Internal Auditing, Quality Circles, Cost of Quality, and Quality Ownership
ISO 9002 QMS Documentation, Recertification, Training, and Administration
Education & Credentials
Clarkson University, Potsdam, New York
Master of Science, Management Information Systems
Clarkson University, Potsdam, New York
Bachelor of Science, Manufacturing Management