Director of Information Technology
Resume:
Charles Calamis
Director of Information Technology
***** ************ ***** **, *******, US, 32825
********@*****.***
Professional summary
Director of IT with over two decades of experience in managing enterprise-level IT infrastructures and leading high-performing teams. Expertise in virtualization techniques, disaster recovery, and strategic IT planning has driven significant cost reductions and operational efficiencies throughout my career. Committed to leveraging advanced technologies and fostering innovation to align IT strategies with business goals and ensure sustained organizational growth.
Employment history
Holiday Inn Club Vacations IT Director of Infrastructure Orlando, FL
Jul 2019 - Present
• Oversee corporate IT services and infrastructure across three datacenters and thirty remote sites, ensuring seamless operations and robust infrastructure operations.
• Led multiple teams in re-architecting compute and storage platforms, enhancing enterprise efficiency.
• Directed technical improvements, achieving 97% reduction in unplanned downtime and realizing 99.99% uptime.
• Coordinated with international locations for requirements related to operational needs between the two entities for business operations.
• Designed and led the effort to consolidate systems within our datacenters reducing server sprawl, licensing waste, and upgrades of hundreds of operating systems to supported versions.
• Architected and directed a redesign of our storage platforms, increasing efficiencies exponentially and realizing cost avoidance due to the results of the architecture.
• Instituted procedures for PCI R.O.C. compliance, securing ongoing annual renewals.
• Reduced annual recurring costs by over $300k through contract renegotiations and licensing consolidation.
• Implemented solutions that enhanced data accessibility and security, while driving a measurable increase in operational efficiency.
• Facilitated cross-departmental projects, aligning IT strategies with business goals and fostering a collaborative environment for innovation.
• Directed multiple teams through compliance initiatives while also completing modernization tasks
• Led the IVR team who received an industry first J.D. Power certification.
• Conducted comprehensive system audits, identifying bottlenecks and optimizing infrastructure to support business growth and stability.
• Designed and implemented a disaster recovery process for both modern and legacy systems to ensure data protection and business continuity. Ensuring protection of both cloud and on-premises resources
• Pioneered the adoption of cutting-edge technologies, leading to significant advancements in system performance and user satisfaction.
• Developed a forward-thinking IT roadmap, ensuring the company's infrastructure is scalable and adaptable to future technological advancements in alignment with the company vision.
Anheuser-Busch / SeaWorld Parks & Entertainment Senior Systems Engineer Orlando, FL
Jul 2009 - Jun 2019
• Managed 520+ servers, 85% virtualized, optimizing performance and resource allocation.
• Led administration of 700 TB storage, enhancing data management across locations.
• Architected a deployment of Cisco UCS infrastructure, improving compute resource efficiency and connectivity.
• Designed disaster recovery solutions, ensuring business continuity for remote sites.
• Implemented high availability solutions, maintaining operational reliability.
• Pioneered efficient server virtualization, enhancing resource utilization and operational efficiency across multiple park locations.
• Conducted detailed risk assessments and implemented robust security protocols, ensuring optimal data protection and compliance.
• Spearheaded cross-functional teams to streamline IT infrastructure, achieving measurable improvements in system performance and uptime.
• Worked closely with network teams to design and deploy seamless connectivity solutions, improving interdepartmental communication.
• Developed long-term IT strategies, aligning technological advancements with business goals to foster sustainable growth and innovation.
• Conducted system audits, identifying bottlenecks and optimizing processes to improve efficiency and reduce operational costs.
CNL Financial Group Systems / Storage Engineer Orlando, FL
Oct 2008 - Jul 2009
• Administer enterprise storage solution based on IBM / NetApp filer hardware, utilizing snap mirror replication technology, with data duplication to our disaster recovery site to ensure compliance with business needs.
• Management of off-site disaster recovery location, for business continuance, and data recovery.
• Administer Clustered Exchange messaging infrastructure, including Snap Manager for Exchange data replication
• Architected Active Directory restructuring plan to better align the AD infrastructure with the current business structure
• Management of ESX virtualization infrastructure, hosting production and development environments. Leveraging virtual infrastructure technology for disaster recovery site to ensure business continuity. Utilizing high availability along with resource pools to ensure fault tolerance among the hosted platforms.
• Creation of, and ongoing maintenance of documentation including, hardware inventory, software asset management, hardware maintenance, & schedules.
Skills
Strategic IT Planning
Disaster Recovery
Compliance Adherence
Budget Management
Team Leadership
IT Service Management
Risk Management
Virtualization Techniques
Project Management
Vendor Relations
Software Licensing
Incident Response
Capacity Planning
Change Management
Cybersecurity
Data Governance
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