A Team Customer Service
Resume:
kelvin G. Adams
Hospitality
CONTACT
***********@*****.**
m
zone 6 house 1 flat 10
Dutse alhaji Abuja
Nigeria
SKILL
* Ability to analyze data to
provide useful information
for the management needs.
*Ability to learn fast
*Ability to work with a team,
to achieve organizational
goals and objectives
*Takes personal
responsibility for effective
decision making
OTHER ACTIVITIES
*Listening to music
*Playing football
*Associating and interacting
with people
BASIC SECTION
SUMMARY
I am a highly motivated and experienced hospitality professional with a proven ability to provide exceptional customer service and contribute to a positive team environment. My skills include professional waiter, supervising, efficient problem-solving, proficient in hospitality. I am eager to learn and contribute to a thriving hospitality establishment. OBJECTIVE
To actively and productively participate in achieving the corporate goal in a corporate organization, working with a team of professionals in highly challenging environment that offers profound exposure and experience. EDUCATION
1998 Gaskiya Highland private school Jos
Primary school
2004 Achema memorial community secondary school Benue state Secondary school
2015 Benue state university
BSC / Business Administration
EXPERIENCE
2007_2009 British Council Rooftop cafe Abuja
Waiter
2015_2019 The Bank Night Life Abuja
Head waiter/ waitress
2019_2024 play Hilton Abuja
Waiter/ supervisor
ACHIEVEMENT
2023_2024
Mentored and trained a team of 5 new hires, resulting in a 95% retention rate and improved team performance, with 3 team members promoted to senior roles within 12 months.
ADVANCED
Contact this candidate