Operations Manager Employee Relations

SUMMARY OF QUALIFICATIONS

Operation Manager with 15 years of management experience in manufacturing plants, providing strategic planning and solutions for profitable plant operations and overseeing daily production activities.

Impacted YOY fiscal inventory overtime (80%, 3.5mil), delivery performance (30%) and employee productivity with strong tactical execution of increasing Operational Availability (OA) by 16% with a drive for 5 campaign.

Driven process improvements on Overall Equipment Effectiveness (OEE) by 13%

SKILLS & EXPERTISE

Lean/Six Sigma > Scheduling and Time Management > SAP (Super User > Teambuilding > OSHA>TPS

Root Cause Failure Analysis > Training & Development > P&L > APQP > 5s > Cost & Expense Control

ISO 9001>RC14001>Green Belt

PROFESSIONAL HISTORY

Shakespeare Columbia, South Carolina May 2022 to Present

Privately held world leading manufacturer of monofilament and consumer products

Sr. Operations Manager (By way of promotion)

Increased productivity in two business units

Reduced overtime and implemented new production schedule with less labor and more productivity

Created training program for new associates that improved attrition.

Improved on boarding for new associates by developing Standard Work for all work applications.

Set operational cost initiatives against the business plan (reduced scrap by 18% thru CI initiatives

Created detailed standard work for direct and Indirect associates to improve productivity.

Resolve employee relations issues that may arise with staffing agencies

Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.

IFA ROTARIAN Summerville, South Carolina November 2020 to May 2022

Privately held world leading manufacturer of drive shafts.

Operational Excellence /Value Stream Leader (By way of Promotion)

Review demand with planning team and set staffing and KPI measurables to meet commitment.

Manages 3 shifts with 6 supervisors, Training manager, maintenance, engineering, and CIP team

Set training and KBS standards for hourly associates

Improved on boarding for new associates by developing Standard Work for all work applications

Set operational cost initiatives against the business plan

Develop or revise standard operational and working practices and observes workers to ensure compliance with standards.

Resolve employee relations issues that may arise in conjunction with the Human Resources Department.

Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.

AKEBONO West Columbia, South Carolina March 2018 to October 2020

Privately held world leading manufacturer of brake calipers and pads

Operations Manager Machining and Assembly (By way of Promotion)

Responsible over operations, plant engineering and maintenance departments in business unit.

Supervise and coached 2 production managers and 12 supervisors in order to improve business performance goals by 16%

Manage annual budget in excess of $30mil approved expenditures and ensured company resources were optimally allocated amongst 15 different products to maximize profits.

Promote safety awareness, accident prevention and employee involvement regarding a safe work environment.

Daily interactions to provide positive reinforcement, constant communication, training, encouragement and inspiration required to sustain an engaged and inspired workforce.

Promote generally accepted lean manufacturing initiatives and concepts plant wide including but not limited to: Visual Factory, Six Sigma, 5-s, continuous improvement, respect for humanity and employee empowerment.

Review processing schedules and production orders to make decisions concerning inventory requirements, staffing requirements, work procedures or duty assignments, considering budgetary limitations and time constraints.

Developed and implemented production tracking and quality control system, analyzing production, quality control, maintenance, and other operational reports to detect production problems.

Maintain the highest standards for quality workmanship, safety and housekeeping.

Prepared the annual Manufacturing budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Managed the budget from identification to completion of projects.

Review and manage Preventive Maintenance program effectively.

Set department objectives/KPIs and review and assess ongoing performance of direct reports

AKEBONO West Columbia, South Carolina Jan 2015 to March 2018

Privately held world leading manufacturer of brake calipers and pads

Production Manager Machining and Assembly (By way of Promotion)

Review production schedules with Facility Manager to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan department operations.

Managed 3 shifts with 368 associates without a recordable or lost time 2017-2018.

Assists with operational schedules and coordinate manufacturing activities to ensure production and quality of products met specifications.

Improved on boarding for new associates by developing Standard Work for all work applications

Develop work methods and standards for each team member to meet and maintain department goals and compliance to OSHA, IATF16949 and ISO 14001 requirements

Provides direction and guidance to others in a way that leads to optimal team performance and meets Key Performance Indicators (KPI’s) such as safety, quality, production and cost

Develops and implements new ideas or combination with existing work methods and lean manufacturing practices (Problem identification and problem-solving techniques, value stream mapping, use of TPS systems/processes,)

Interface with customer with any concerns

Resolve employee relations issues that may arise in conjunction with the Human Resources Department.

Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.

Develop budget and approve expenditures for supplies, materials, and personnel, ensuring that materials, labor, or equipment are used efficiently to meet production targets.

Initiate and coordinate inventory and cost control programs.

Coordinate and recommend procedures for line and equipment

AKEBONO West Columbia, South Carolina Aug 2014 to Jan 2015

Privately held world leading manufacturer of brake calipers and pads

Area Manager/Manufacturing and Assembly (2nd Shift)

Coordinate manufacturing team activities to ensure safe work practices, on time delivery, inventory accuracy and quality of product

Assist with establishing budgets. Establishes and reviews staffing levels

Devise and implement developmental plans for teams and individuals. Coordinate training requirements and continuous improvement activities.

Ensure effective communication with other Operations Managers and departments

Ensure compliance with all safety policies and procedures.

Coordinate tooling maintenance activities with Kennametal and establishes priorities Chiron support.

Ensure compliance with all quality policies and procedures

APEX TOOL GROUP, INC. Lexington, South Carolina… Sept 2012 to Aug 2014

Privately held world leading manufacturer of industrial power tools (electrical and pneumatic). Merger between Danaher & Cooper Tools Industries.

Coordinator/Supervisor Logistics and Inventory Control

Responsible for shipping and receiving domestic and export shipments.

Responsible for establishing, maintaining and improving the inventory targets, while sustaining order fill rates and target levels.

Serve as the liaison between manufacturing plants, internal sales, customer service, marketing, distribution and transportation.

Work closely with plants and external partners to understand capacity by location, line and production variations in developing weekly and monthly plans.

Determine appropriate days of supply stock levels on an item by item basis.

Accurately forecasts monthly ending inventory levels.

Analyze customer upside requests within lead time and communicate supply availability to maximize sales potential.

Clearly communicate item flow on allocated product and work with sales team to determine customer allocations.

Minimize incremental costs to expedite product to meet customer requirements.

Owner of emergency preparedness module and active member of the safety committee

MASONITE INTERNATIONAL CORPORATION Denmark, South Carolina Aug 2011 to Sept 2012

Privately held world leading manufacturer of interior doors and entry door systems.

Production Manager / EHS Champion

EHS/ Production Manager of entire plant operations, composed of 125,000sq ft. where 125 associates are employed. Primary responsibilities in current role entailed the following:

Facilitating production ramp up volume from 1000 units/day to 5500 units/day

Selection, hiring, and on-boarding of staff and direct labor force.

Championing the integration of new process systems (inventory control, quality, process change mgmt., Six Sigma Lean production)

Acting as change agent for cultural transformation (development of high performing teams, process discipline, safety awareness)

Management of P&L and fiscal planning and budgeting

Leadership and total directional communication/performance evaluations of staff (QA Mgr., Inventory, Customer Service, Maintenance, Production Scheduling & Operations)

Workers Comp Claims, Tier II reports, 5s, JSA

INTERTAPE PLYMER GROUP, INC Columbia, South Carolina July 2009 to August 2011

Privately held industrial manufacturing assembly plant of control cables & linkages. Formerly known by Anchor Continental

Production Supervisor

Provided direction to associates using company and corporate established policies and procedures to establish and maintain a quality management program for 13 associates directly and 60 indirectly.

Supervise 5s team performance measures, including visual control and provide regular progress reports to Department Manager.

Responsible for ensuring projects are completed in a timely manner in accordance with respective control plans.

Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas.

Track support team activities to identify potential problems and initiate corrective actions or resolutions.

Coach and counsel associates, documents and discuss performance reviews, resolve employee issues through problem resolution to include administrative actions, timekeeping and financial matters.

Prepare record of inspection tests for QA/QC department and cross trained when required to ensure maximum flexibility in the development and implementation of quality programs.

Maintained inventory by monthly cycle counts and adjustments to ensure proper inventory levels were held.

SIEMENS DIESEL SYSTEMS TECHNOLOGY, LLC– Blythewood, South Carolina Nov 2002 to July 2009

Publicly held industrial component manufacturing & assembly plant of diesel fuel injection systems.

Team Leader via promotion (2004 to 2009)

Designed and implemented 5s programs for departments and a facility

Oriented numerous projects to reduce cost and increase overall efficiency

Supervised and performed test applications and lean manufacturing projects

Provided leadership and was responsible for the execution of service, quality, and cost

Championed projects providing cost savings for the corporation.

Performed and instructed numerous hours on 5s and cost recovery operations.

Provided technical guidance to associates in the accomplishment safety, quality, productivity, and 5s at all levels and tracked progress to ensure the plant-maintained core values.

Worked in warranty return department receiving in returns and doing evaluations on them to figure out what made them fail in the field to determine whether a credit was to be issued.

Manufacturing Associate 2002 to 2004

EDUCATION

Coursework toward BS, Interdisciplinary Studies– Benedict College; Columbia SC (23 hours needed for completion)

Six Sigma Green Belt Certification-Midlands Technical College; Columbia, SC DOT HAZMAT Certification – Environmental Resource Center; Cary, NC OSHA 10 Certification – The Safety Institute of America; Lexington, SC

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