Sales Specialist M-F
Resume:
Janiya Mendez
**************@*****.***
I am a hard working individual and a critical thinker. I excel at communicating and understanding my co-workers or anyone I come into contact with on the work field. I as a professional young adult conduct myself in a professional manner at all times. I can easily adjust to any given task.
Work Experience Employer Date
Floor & Wall Sales Specialist Home Depot April 2023 - February 2025
●Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
●Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
●Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
●Answered customer telephone calls promptly to avoid on-hold wait times.
●Maintained high-level customer satisfaction by effectively handling customer requests, needs and problems
Crew Member Chipotle June 2022 - March 2023
●Communicated with other crew members regarding ingredient preparation instructions and assisted other team members as needed during busy periods.
●Assisted customers with placing orders, taking payment, answering questions about menu items, and thanking guests for their business.
●Followed cash handling policies and procedures when accepting payments from customers and completed tasks within specified time frames while working in a fast-paced environment under minimal supervision.
Personal Shopper Walmart December 2020 - October 2021
●Assisted customers with food selection, inquiries and order customization requests
●Dispensed orders to customers in a timely, organized and efficient manner.
●Provided an elevated customer experience to generate a loyal clientele.
●Shopped customers orders, substituting items when necessary.
Crew Member Wendy’s January 2020 - December 2020
●Maintained high standards of customer service during high-volume, fast paced operations.
●Assembled food orders while maintaining patience and correctly placing orders.
●Operated Cashier, including accurate cash handling and credit card transactions.
Education
Tricoci University of Beauty Culture
January 2025 - Present
Chicago, IL
-Studying cosmetology
- Expected to graduate in November 2025
Golder College Prep High School August 2018 - June 2022
Chicago, IL
●AP and honors student
●Straight A student
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