Mortgage Loan Specialist Ii

Kimberly M Davis

913-***-**** *****.*****@*****.***

Results driven professional with 25 years experience in the financial and mortgage loan servicing functions. Strong attention to detail and the ability to manage multiple priorities. Always striving to find a faster more productive way to complete tasks. Strong work ethic with high level of integrity and responsibility. Looking for a career with good life / work balance, a job I can become an expert in, and continue to learn and grow.

Analytical and problem solving skills Optimistic Innovative Focused Time Management skills

Organizational skills Knowledge and experience with office automation equipment phones computers scanners loan processing / mortgage software Black Knight Encompass Microsoft Word Excel Outlook

TruHome Solutions LLC May 2016 – May 2024

New Loan Specialist II

Uploading new loans from our clients to our MSP computer system. Verified all pertinent information was correct and included.

•Increased productivity 25% in the first 6 months

•Recognized for helping other departments during the pandemic

•Team player – always willing to help team mates with work load

•Completed projects and tasks ahead of time.

Cohen Financial July 2011 – Dec 2013

Loss-Mitigation Specialist

Collecting on corporate loans that had not been performing for a few months.

Helping the clients come up with a payment plan to correct their delinquencies.

•Closed 40% of the loans assigned to me in the first 2 months

•Utilized time management and organizational skills

•Team player, helping others come up with payment plans for their clients

ServiceLink Management Dec 2007 – May 2011

HOA Coordinator – making sure condominium HOA servicing fees were paid timely on REO loans.

Closer – working with title companies making sure the sales of REO properties were complete.

• Utilized knowledge of Excel spreadsheets to keep track of payments and closings

• Time management and organization skills to increase productivity.

• Attention to detail making sure all requirements were met for closings

NovaStar Mortgage Sept 1998 – Oct 2007

Sr Customer Service Representative - Call Center answering customer calls, solving customer issues.

Sr Analysis Representative – In charge of analyzing escrow analysis for over 500,000 loans.

Excellent interpersonal, speaking and writing skills

Increased productivity by more than 30%

Utilized knowledge of excel spreadsheets to increase productivity

Completed projects and tasks ahead of time

Kansas State University Bachelor of Science Marketing

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