Hr Manager Business Analyst
Resume:
Zubair Ahmed Naqi
Ph.: 832-***-**** **********@*********.***
SUMMARY:
•Experience in Software testing and analysis facilitate by a thorough understanding of software Development life cycle
•Active involvement in requirement gathering participating in test plans, preparing test scenario, test case and defect tracking for web based application.
•Passionate about developing innovative processes and strategy for success driven development
•Efficient in product life cycle driven reporting and skilled at MS Office applications such as word
•and excel.
•Basic and working knowledge of SQL databases applied in creation and execution of DB mapping scripts
•Well versed with agile software methodologies and scrum framework of product development
EDUCATION
Bachelor of Science in Information Security & Systems March 2011
AA – Computer Network Systems. June 2006
ITT Technical Institute, Houston, TX
Business Analysis for IT (TSCER) Houston, TX Sept 2017
Master’s In arts for Library Science Aug 1991
MBA Some credit from Daniel Webster College NH Mar-Jun 2013
Bachelor of Science in Math and Physics Aug 1987
TECHNICAL SKILLS
Testing Strong Hold and Industries Software
Web based applicants, requirement analysis, black box testing bug discovery, maintenance, test planning and strategy, agile and waterfall testing methodology, SDLC,Project Management Office True Image Enterprise Adobe Acrobat Pro Acronis, O365 Migration, Web Developer and Business Analyst QTP,
Operating Systems
Windows 95/98/2000/XP/Vista/7/10 and Linux
Bug Tracking Tool
HP Quality Center, ALM12.0
Database and Web Technologies
MYSQL, HTML, XML
Web Browser
Netscape Navigator Internet Explorer 7,8 & 10 Chrome Firefox
Other
Typing 50 wpm
WORK HISTORY
Almeda Plaza Chevron, Houston, TX Nov 2017- To date
Store Manager
Meet and Greet Customers
Oversee daily operations in retail establishments selling everyday items.
Recruiting and training staff, collaborating with vendors,
Ensuring that safety policies are implemented, solving customer complaints,
Developing marketing campaigns., Purchase inventory and Data entry
Counting Cash and checks Deposit.
Chevron Houston, TX May 2020
Assistant Manager
•Stock management, Merchandising, Customer service, Sales, Food Preparation
Accurate cash handling, Security oversight
ITT Technical Institute Houston, TX
Network Support Technician . Oct 2006–Sept 2016
•Understanding of subnetting VLAN and Address Schemas
•Knowledge of networking concepts and TCP/IP
•Experience with PCs, servers and Cisco network and Switches
•Knowledge of Routing (Gateway Subnet mask, RIP, EIGRP IGRP
•Knowledge of DNS, DHCP, and WINS protocols
•Knowledge of Active Directory
•Knowledge of LAN and WAN Protocols
•Analyzed network data to determine network usage, disk space availability, or server function.
•Configured security settings and access permissions for groups or individuals.
•Troubleshooting’s Image, Remote Desktop, hardware/software configuration. Microsoft Office: Outlook, Excel and Word
•Evaluated performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
•Installed and configured wireless networking equipment, network software, including security or firewall software.
•Installed new hardware or software systems or components, ensuring integration with existing network systems.
•Installed or repaired network cables, including fiber optic cables.
•Performed routine maintenance or standard repairs to networking components or equipment.
•Tested computer software or hardware, using standard diagnostic testing equipment and procedures.
•Troubleshoot network or connectivity problems for users or user groups.
•Highly innovative and always prepared to tackle new opportunities and ideas with the utmost respect to team members.
•Web based Training for O365 Migration
•Web cased training for QTP Selenium, Web Developer and Business Analyst.
NETWORK SPECIALIST JPMC PROJECT HOUSTON, TX 07/25/2009
Uninstall old peripherals, Install new peripherals, BCDS image, Change TCD to US Currency,
Configure MFD trays, Install MICR printer, Checkout with the BCDS Bridge. ETC
CINGULAR WIRELESS Bothell, WA 3/2006 – 10/2006
Q & A Analyst (Tester)
•Assisted with user-acceptance and regression testing along defect tracking using HP Quality Center.
•Setting up test environment and determining testing strategy for effecting test case execution.
•Monitored defect and root cause analysis along with test status reporting.
•Communicate and document all processes and procedures to ensure that changes are provided are as per requirement.
•Acted as a liaison by sharing knowledge between Swagelok technical team and offshore-onshore team members.
•Maintain Defect Log and Status Report, Traceability Matrix which gives a clear indication of
•Quality and stability of our product –website.
•Roles and Responsibilities
• Assisted with user-acceptance and regression testing along defect tracking using HP
•Quality Center
• Setting up test environment and determining testing strategy for elective test case
•execution
• Monitored defect and root cause analysis along with test status reporting
• Communicate and document all processes and procedures to ensure that changes are provided are as per requirement
• Acted as a liaison by sharing knowledge between Swagelok technical team and offshore-
•onshore team members.
• Maintain Defect Log and Status Report, Traceability Matrix which gives a clear indication of
CVS PHARMACY Houston, TX 10/2003 – 2/2004
Shift Supervisor
•Provided customer care including providing excellent service, answering phones, giving promo details to customer Employees and providing training according to the needs.
•Responsible for extensive cash handling, computer data entry of daily activities, cash deposits and document a daily shift report and maintained log file.
•Maintained merchandise, check in/out of vendors, helped pharmacy staff, displayed Promo, Checked and changed prices.
•Trained employee and educated employees on soft skills,automation,data entry,printers and computer operation
•Supervised store crew; assigned, directed and follow up on concerns and issues.
•Effectively communicated pertinent information to management.
VALERO ENERGY CORPORATION, Houston, TX 4/1999 – 10/2003
Assistant Manager
Provided enforcement of procedures, staff communication, customer service and relations.
Set goals with the manager to determine and prioritize goals and specific tasks of the business; provided computer training for all new employees.
Trained employee and educated employees on soft skills, data entry, printers and computer operation
Responsible for depositing money and checks, and maintaining the books, including employee hours.
Achievements:
Employee of the Year, Champion Employee of entire ITT Education organization, Employee of the month Several Occasion, Perfect attendance, Honor, Highest Honor, and Perfect attendance.
Project Completed 07-29-2017 to 10-29-2017, Ethiopia Government Heath information system as compared to US Government Health Information Systems.
Languages: Urdu, Punjabi, Hindi and Bengali .
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