Customer Service

KEITH WHITMIRE

*** **** *****, *********, ** ****5

864-***-**** *************@*****.***

QUALIFICATIONS

Accounting degree with over twenty five years experience performing as Accounting/Office Manager for a plumbing/HVAC company with a $5 million annual revenue. Responsible for financial reporting, Accounts Payable & Receivable, Payroll & Job Cost. Served as a customer service rep by answering phone calls and generating work orders.

EDUCATION, PROFESSIONAL REGISTRATION

B.S., Accounting — Pensacola Christian College, Pensacola, Florida (May 1988) Basic Income Tax Preparation – H&R Block (1998)

Notary Public for South Carolina since 1998

PROFESSIONAL EXPERIENCE

Associate/Stocker/Customer Service 2023 - Present

Food Lion Grocery, McCormick, SC

● Stock shelves with grocery items.

● Customer Service by helping shoppers with questions. Accounting/Office Manager 1998 - 2022

Mathis Plumbing & Heating Company, Inc., Greenwood, South Carolina

● Record all revenue & expenses for the company.

● Process weekly payroll using an outside payroll service company. Maintain human resource files.

● Post invoices into A/P program and write checks as needed to vendors.

● Post customer payments to A/R program and make deposits at bank.

● Track job cost for construction jobs to determine percentage of profit.

● Work with CPA firm to prepare annual tax return.

● Reconcile bank statements.

● Take customer service requests by phone and generate work orders for service department. Tax Preparer 1999- 2000

H&R Block, Greenwood, South Carolina

● Prepared tax returns on a part-time basis during tax season. Accountant 1994- 1998

Savannah Lakes Village P.O.A. Inc., McCormick, South Carolina

● Supervised accounts receivable, accounts payable and payroll departments.

● Responsible for preparing monthly financial statements.

● Responsible for spending compared to budgeted statements.

● Responsible for reconciling bank accounts, calculating depreciation on fixed assets, making entries to the general ledger.

● Prepared monthly reports for the Board of Directors meetings.

● Posted dues and payments to member accounts. Analyzed delinquent accounts.

● Recorded sales information from the clubhouse restaurant and golf course.

● Prepared monthly South Carolina sales tax returns. Bookkeeper 1992-1994

Inn on the Square, Greenwood, South Carolina

● Responsible for keeping an accurate accounting of payroll, general ledger, accounts receivable and accounts payable.

● Generated management reports on payroll, inventory and budgets. Assistant Business Manager 1988- 1991

Nursing Home Consultant Pharmacy, Easley, South Carolina

● Responsible for all aspects of accounting including general ledger, accounts receivable, account payable and payroll.

● Prepared quarterly taxes.

● Reconciled bank statements.

VOLUNTEER EXPERIENCE

Served as Treasurer for over 20 years for two local non-profit churches. REFERENCES

Furnished upon request.

Contact this candidate