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Customer Service Quality Assurance

Location:
St. Catharines, ON, Canada
Salary:
76k
Posted:
March 28, 2025

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Resume:

Christopher Beaulieu

St. Catharines, ON L*V *M*

***************@*****.***

+1-226-***-****

Dedicated and trustworthy while driven for success.

Work Experience

Senior lead Coordinator

Ryder System Ltd.-Mississauga, ON

March 2009 to January 2024

Senior lead for team, e-commerce division, schedule freight, customs/billing, customer service care,

inventory management as well as training health and safety evaluation standards under health Canada

act.

Lead Hand Production

Prog Die Tool & Stamping Inc.-Mississauga, ON

March 2008 to December 2015

Operations and coordination for processing automotive parts for client. Quality assurance on all aspects.

Senior Customer Service Representative

Holmar Plumbing Inc.-Oakville, ON

April 2006 to July 2008

Providing a service to the public as well as contractors on a daily basis in a timely manner regarding

parts, supplies and solutions.

Education

Oac. O.s.s.d. Bachelor degree in Business development marketing

Trios College. Streetsville S.S - Mississauga, ON

September 2004 to June 2006

Skills

• Customer service sales as well HVAC trade shows. (10+ years)

• Business Development (10+ years)

• Strategic Planning (10+ years)

• Management (10+ years)

• Project Management (10+ years)

• Inventory Control (10+ years)

• Data Analysis (10+ years)

• Sap application program, Microsoft, windows. (10+ years)

• E-Commerce (10+ years)

• Account Management (10+ years)

• Process Improvement (10+ years)

• Supply Chain (10+ years)

• Quality Assurance (10+ years)

• Negotiation (10+ years)

• Marketing sales development (10+ years)

Awards

Employee excellence

February 2019

Service and team support leadership for the best.

Leadership and standards

August 2017

Lean program setting new structures for time management, reduced financial loss and gains in quality.



Contact this candidate