Customer Service Quality Assurance
Resume:
Christopher Beaulieu
***************@*****.***
Dedicated and trustworthy while driven for success.
Work Experience
Senior lead Coordinator
Ryder System Ltd.-Mississauga, ON
March 2009 to January 2024
Senior lead for team, e-commerce division, schedule freight, customs/billing, customer service care,
inventory management as well as training health and safety evaluation standards under health Canada
act.
Lead Hand Production
Prog Die Tool & Stamping Inc.-Mississauga, ON
March 2008 to December 2015
Operations and coordination for processing automotive parts for client. Quality assurance on all aspects.
Senior Customer Service Representative
Holmar Plumbing Inc.-Oakville, ON
April 2006 to July 2008
Providing a service to the public as well as contractors on a daily basis in a timely manner regarding
parts, supplies and solutions.
Education
Oac. O.s.s.d. Bachelor degree in Business development marketing
Trios College. Streetsville S.S - Mississauga, ON
September 2004 to June 2006
Skills
• Customer service sales as well HVAC trade shows. (10+ years)
• Business Development (10+ years)
• Strategic Planning (10+ years)
• Management (10+ years)
• Project Management (10+ years)
• Inventory Control (10+ years)
• Data Analysis (10+ years)
• Sap application program, Microsoft, windows. (10+ years)
• E-Commerce (10+ years)
• Account Management (10+ years)
• Process Improvement (10+ years)
• Supply Chain (10+ years)
• Quality Assurance (10+ years)
• Negotiation (10+ years)
• Marketing sales development (10+ years)
Awards
Employee excellence
February 2019
Service and team support leadership for the best.
Leadership and standards
August 2017
Lean program setting new structures for time management, reduced financial loss and gains in quality.
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