Human Resources Air Force

SCOTT M. THOMSON

**** ******** **. ********** ** 23112

412-***-**** *****.********@*****.***

http://www.linkedin.com/in/scott-thomson-pitt79

PROFESSIONAL SUMMARY

United States Air Force Retired with 20 years of service. Highly proficient and a driven professional with over 9 years of industry experience in human resources and customer support. Skilled worker in a multi-faceted, customer support-based environment, while performing office administrative support duties to support managers, employees, and the mission. Established knowledge of the principles and procedures for personnel recruitment, selection, training, development, compensation and benefits, negotiation, and personnel information systems. Excellent interpersonal/intrapersonal written and verbal communication skills, with extensive experience collaborating with diverse groups of people internally and externally. Proven ability to lead by example in a professional work environment while ensuring a foundation of trust and integrity. Seeking an opportunity to work with teammates of a multidisciplinary team to facilitate quality customer service and administrative assistance. Computer skills include Microsoft Office Suite including: Word, Power Point, Excel, Outlook, Edge, Adobe and Google Suite applications.

EDUCATION

Associate in Applied Science (AS), Human Resources Community College of the Air Force – 2014

Bachelor of Arts (BA), Generalized Studies Edinboro University of Pennsylvania - 2002

TRAINING & CERTIFICATIONS

CPR/AED certification – 2024

United States Air Force Recruiter Course - 2014

PROFESSIONAL EXPERIENCE

Manager on Duty, acac Fitness and Wellness Center Jun 2024 - present

Midlothian, VA

Responsible for ensuring the club opens/closes every day and confirm and manage proper club readiness/coverage in all departments.

Serve as a positive role model to other employees by enforcing and adhering to the acac standards and policies by providing 5-star service to members and establishing solid working relationships with general manager, other department leads, and the customers and clientele.

Conduct regular full facility walkthroughs to ensure cleanliness, safety, staffing, HR/uniforms, and operational standards are followed and met.

Respond to all emergencies by properly taking charge, handling, and resolving any situations or problems that may occur.

MEPS (Military Entrance Processing Station) Liaison, United States Air Force May 2021 - Jan 2024

Fort George G. Meade, MD

Coordinated and interprets procedures for assigned geographical areas between personnel to ensure that proper scheduling and processes are in place for training and placement requirements.

Interviewed and completes fingerprints and background investigation documentation for incoming applicants by gathering accurate and honest data to prevent falsifying information when submitting for approval while also ensuring and maintaining applicants’ confidentiality of Personnel Systems.

Advised candidates by providing them with the comprehensive information to make an informed decision by choosing one of the 150 specialty careers the Air and Space Force offers to ensure the Recruiting Service meets their annual goal.

Managed medical program by submitting required medical documentation to Chief Medical Officer and/or Surgeon General.

Oversaw and approves daily schedule by performing quality checks on recruiters scheduling requests for applicants to complete the required tasks in accordance with military regulations, policies, and standards.

Provided leadership in developing and coordinating recruiter training and orientations by educating staff and recruiters on the required customer service traits needed and effective overall selling in their overall processes to achieve mission success.

Identified potential risks or challenges that could impact the mission’s execution and proactively develop risk mitigation plans.

Health Professions and Officer Recruiter, United States Air Force Sep 2017 - May 2021

King of Prussia, PA

Provided excellent customer service by answering calls and coordinating meetings with potential applicants in medical positions.

Cultivated outreach programs to introduce medical professionals to Air Force opportunities by attending national and local conventions.

Aided candidates interested in the medical field in obtaining scholarships for medical schooling.

Guided high-quality health professional recruits through a rigorous application process to acquire and organize necessary documentation prior to their interview with the selection committee.

Prepared candidates to become mentally and physically prepared for commissioned officer basic training by providing them with training plans ensuring fitness while confirming the personal documentation needed.

Established an annual school program that provided pre-medical/dental colleges/universities and medical facilities/residencies with opportunities about Air Force scholarships and careers.

Enlisted Accessions Recruiter, United States Air Force Aug 2014 - Sep 2017

Richmond, VA

Recruited individuals by interviewing, screening, testing, and evaluating them by screening them to determine eligibility standards to achieve for enlistment and recruiting goals.

Developed community relations programs by planning, organizing, and providing, support such as oral and film presentations for state and municipal ceremonies, exhibits, fairs, sporting events, and school presentations to enhance the relationship between the Air Force and community.

Established a more successful marketing plan with advertising and promotions programs utilizing various media outlets including television and radio spots, direct mail, and news organizations.

Mentored enlistees ahead of qualification review by providing applicable training for mental and physical readiness and guided them in gathering documentation necessary for enlistment into the Air Force.

Established an annual school program visiting local high schools, sports teams, educational clubs and programs that offered students with opportunities about Air Force careers.

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