Customer Service Travel Coordinator

NEENA VELA

*******@*****.*** 702-***-**** Henderson, NV 89052

Teamwork and collaboration

Warehouse operations

Problem solving

Customer service

Material Handler FedEx express - Las Vegas, Nevada 01/2023 - Current Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads. Loaded and unloaded trucks with appropriate material handling equipment. Performed regular cycle counts to ensure accuracy of inventory records. Assisted with unloading hazardous materials using proper safety techniques. Secured cargo and mail on pallets to meet various aircraft configurations. Operated conveyor belts, push-back tractors and aircraft tugs daily. Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight. Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp. Communicated effectively with ground crew members to ensure smooth operation of flights. Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.

Loaded and unloaded baggage and other cargo, transporting to and from aircraft. Online Personal Shopper Walmart - Henderson, NV 08/2022 - 12/2022 Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified. Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.

Managed multiple clients simultaneously while maintaining high standards of service and privacy. Provided excellent customer service when interacting with shoppers in person or on the phone. Cashier Home Depot - Henderson, NV 06/2021 - 08/2022 Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Worked closely with front-end staff to assist customers. Learned roles of other departments to provide coverage and keep store operational. Offered customers carry-out service at completion of transaction. Performed opening and closing procedures including counting cash drawers and preparing deposits. Helped with purchases and signed customers up for rewards program. Coronado High School Henderson, NV 05/2023

High School Diploma

Skills

Experience

Education and Training

References

References available upon request.

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