Customer Service Hr Assistant

Sonia Iturrino

805-***-**** *******@*****.*** San Tan Valley, USA 85143

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SUMMARY

Reliable and experienced payroll, human resources, hospitality industry. Willing to take any task to support team and help business succeed. Offers strong organization techniques. Quick learner, responsable and reliable.

SKILLS

Billing support

Typing and filing

Petty cash management

Telephone etiquette

Basic accounting

Document management

Scheduling appointments

EXPERIENCE

Front Desk, Reservationist, Night Audit, Hampton Inn Queen Creek, June 2021-January 2023 Queen Creek, USA

Greet all guest in a courteous and professional manner Oversees customer issues and complains.

Enter reservations in person and throughout email correspondence and phone calls Part of the reservationist group.

Balance credit cards through batch processing

Run final reports of the day, processed every detail as a night audit. Payroll Administrator, Human Resources Assistant, Customer Service, AR Caretaker, Marsden West- Caretakers Building Maintenance, January 2008-January 2017 Phoenix, AZ

Assisted with payroll functions including verifying hours worked and processing appropriate control records, recording hours of work and calculating payroll Processed personnel paperwork, including leave request forms, new hire packets, termination garnishments, FMLA workers compensation claims and benefits Greeted visitors, answered phones, and managed appointments and interview schedule Collect and deposit money into accounts, disburse funds from cash accounts to pay invoice checks.

Payroll Specialist, Front Desk, Night Audit, Reservationist, Accountant, Westlake Village Inn, June 1998-January 2007

Agoura Hills, USA

Assist with payroll functions, including verifying hours worked and process appropriate d receivables

Auditing front desk

EDUCATION AND TRAINING

Associate of Arts

Hospitality And Tourism Management- Payroll, University of Lima -, Lima Peru January 1980 Some College (No Degree)

Accounting, Moorpark College, Moorpark CA

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