Business Relations, Customer support
Resume:
Aumendran Murugan
**Linum Road, Bombay Heights - Pietermaritzburg
084******* / 079******* **********@*****.***
CAREER OBJECTIVE
I am a reliable, resourceful and highly adaptable individual with vast experience in various fields of employment, dedicated and experienced with proven success managing business relationships and being hands-on in production, admin/office support and construction organizations. Seeking an opportunity to utilize my knowledge and decades of obtained skill-sets, to serve, learn and improve required values within relevance to my responsibilities handed to me as best I can.
EDUCATION
SCHOOL COURSE GRADE YEAR
Esther Payne Smith General Education - G52 10 1995 ONBOARD TRAINING
● PRP – biometric payroll (electronic payroll administration system) and manual payroll administration
● HR/ IR basic labour relations - Administration of disciplinary sanctions(as per code of conduct), adhoc recruitment, staff training, induction and performance appraisals CERTIFICATION
● Forklift – F1 (licensed operator for side shift)
● Spill response - Certified and trained in spillage cleaning and disposal as well as complete spill kit identification and usage.
● First aid-level1 - Administering first aid to staff and control checklist for First Aid box and content.
● FSSC PRP’s for food safety (Packaging) - Food Safety Management Systems
● Macro Orientation - Trained counseling for HIV Aids
● Team leader & QC assessment
● SHE Rep - Appointment of Health, Safety and Environmental representative
● Kerb laying and Paving - Complete process analysis of procedures for road construction
● ISO 22000:2018 - Food Safety Management Systems
● Food Safety Training - Safe Practices and Procedures
● Essentials of Contact Management
WORK EXPERIENCE
Nsovo Construction July 2023 - May 2024
General Worker - First Aid and SHE Rep
● Setting up safety barricades and signage as per traffic layout plan
● Conducting safe excavation for pipe work detection and safe completion of road works as required
● Conducting road closure and traffic accomodations procedures
● Administering first aid and record keeping
● Conducting toolbox talks, daily safety task observation and maintaining up-to-date filing system
● Conducting safety inspections of tools, equipment and PPE before start of work Reason for leaving: Contract ended
Reference: Nkhensani Ndolvu HR - 011-***-****
Pick n Pay Distribution Center July 2022 - September 2022 Debriefing Clerk
● Debrief all drivers returning from delivery or collection services
● Verifying correct paperwork received, (Cross border assignments, local and long distance deliveries, collections)
● Conducting accurate detailed data entry
● Sending shift reports of all completed paperwork at the end of each shift.
● Updating database and maintaining confidentiality of information Reason for leaving: Casual Contract
Reference: Mulalo Masevhe Department Manager - 083-******* Sanitech Hygiene February 2020 - October 2020
Site Manager
● Budget Management
● Client Relationship Management
● Communication
● Office Administration
● Performance Reporting
● Problem Resolution
● Resource Management
● Service Quality Assurance
● Service Improvement
● Service Planning and Strategy
● Team Leadership
Reason for leaving: Retrenched due to COVID-19 impact Reference: Reshod Naidoo Division Manager - 061-***-**** Tsebo Cleaning and Hygiene January 2017 - January 2020 Contract Cleaning Manager
● Budget Management
● Client Relationship Management
● Communication
● Office Administration
● Performance Reporting
● Problem Resolution
● Resource Management
● Service Quality Assurance
● Service Improvement
● Service Planning and Strategy
● Team Leadership
Reason for leaving: Resigned for better opportunity Reference: Chantal Pakirri Operations Manager - 082-***-**** Quatro Cleaning Services February 2014 - December 2016 Contract Cleaning Manager
● Budget Management
● Client Relationship Management
● Communication
● Office Administration
● Performance Reporting
● Problem Resolution
● Resource Management
● Service Quality Assurance
● Service Improvement
● Service Planning and Strategy
● Team Leadership
Reason for leaving: Resigned for better opportunity Reference: Simiso Nene HR/IR/PR Officer - 078-***-**** UTi Sun Couriers February 2011 - September 2013
Dispatch Clerk
● Planning, coordinating and monitoring the movement of incoming and outgoing shipments from client site
● Ensuring correct stock received as per picking slips and sales order invoice
● Examining all respective documentation and communicating relevant information clearly
● Complying to company regulations and maintaining service standards
● Inspecting of all goods, equipment and vehicles
● Maintaining accurate records of inventory, facilitating smooth operation of the dispatch processes
● Providing relief duties at customer service, reception / switchboard and warehouse departments.
● Processing of orders accurately, resolving customer queries and providing excellent support services.
● Booking of vehicles and processing of all paperwork
● Tending to inbound calls, compiling quotations and tracking vehicles, parcels or shipments. Reason for leaving: Contract ended
Reference: Vinod Ramdeen Site Operations Manager 033-***-**** Kaymac Rotomoulders Oct 1999 - Feb 2007
Machine Operator - Multi Skilled
● Roto-moulding operation of plastic materials
● Monitoring feed of raw materials and efficiency of production during machining process
● Reporting work-piece defects and machine malfunctions, suggesting corrective and preventative action to management to prevent future recurrence
● Optimized machinery performance by calibrating according to prescribed standards and specific project needs.
● Managed stock levels of machine consumables, ordering supplies
● Filling out job cards and requisitions for maintenance and consumables
● Programming machine settings for various products and adjusting mechanical settings to support product specifications
● Adhering to all health and safety regulations.
● Serving relieving duties when required at Q.C and Team leader roles Reason for leaving: Retrenched
Reference: Craig Paul Project Manager - 082-***-****
Contact this candidate