Quality Assurance and Safety Manager

Curtis L. Retic

Kent, WA ***** ********@*******.***

253-***-**** www.linkedin.com/in/curtis-retic-52044395/

Senior Quality Superintendent

Quality Assurance Manager with experience as a global leader in the aviation and aerospace industry. Expertise in compliance, production and operational support, Quality Management System, customer relations, Lean manufacturing, and supplier management. Implemented Quality One BPS and a Community Empowerment Center. Revised and re-launched Corrective Action Preventative Action (CAPA) Council and Safety-first initiative for 737 panel re-work. Serves as Domestic and International workshop trainer for CTQ.

Areas of Expertise

Quality Management System FAA Regulatory requirements Teaching, facilitating, and coaching BPSM Complex Problem Solving Six Sigma Process Improvement Customer Collaboration Team Leadership Supplier/Vendor support Strategic Planning Project Management Stakeholder teaming Team Building Diversity Equity & Inclusion Customer Service Lean CTQ CAPA (AS9100) (OSHA) Subject Matter Expert DoD Secret clearance Leadership Development Internal and External Customer Relations

Professional Experience

The Boeing Company, Auburn, WA/Tukwila, WA/Frederickson, WA

Fabrication Senior Quality Assurance Leader (2021 – present)

Oversee all Quality Assurance Business, Business Unit and Core. Responsible for Quality and Operational Execution.

Ninety direct reports and supported business Unit of 1200 employees.

Quality Assurance Manager, Tube, Duct & Reservoir Center (TDRC) (2020 – 2021)

Forecast, obtain, and oversee twenty-two employees (first/second shift), facilities, services, equipment, and tools, meeting project and departmental requirements. Ensure products, services, and processes meet compliance requirements.

Manage business unit metrics and lead Quality Councils. Engage in corrective and preventative action and problem-solving activities.

Mitigate disruptions to airplane production and delivery systems, managing supply chain high drivers.

One BPS and Tool Accountability Leaders.

Quality Assurance Manager, Advance Developmental Composite (ADC) (2018 – 2020)

Manage a team of 24 (first/second shift), with multiple hourly skill codes, represented and non-represented, and facilities, services, equipment, and tools.

Sustainment MBU supports assets.

Managed MBU integration.

Served as FAA designee, for MRB/RCA audits, and ensured FAA conformity.

Managed Metals Skins, Receiving, CMM, and Tools controls.

Led multi-functional Quality CAPA Council and (MRB) defect reduction team.

FOD Awareness compliance team.

Quality Assurance Manager, Skin and Spar 17-06 building (2016 – 2018)

Oversaw twenty-six employees (first/third shift), facilities, services, equipment, and tools, meeting project and departmental requirements.

A, B & C Areas, Channel Vent, Finish De-Tab, Penetrant, QE, Audits.

Acquired and deployed personnel to meet customer support requirements.

Manage team processes, compliance audits, supplier support, and customer products and services.

Mitigated disruptions to airplane production and delivery system by managing supply chain high drivers.

Curtis L. Retic Page 2

Quality Assurance Manager, Skin and Spar, (22 employees) (2014 – 2016)

Forecasts, obtains, and manages personnel, facilities, services, equipment, and tools to meet project and departmental requirements.

Manages Metals Skins, Receiving, CMM and Tools controls.

Manages team processes, compliance audits, supplier support and customer products & services.

Manages high impact business drivers and mitigates disruptions to production & delivery systems.

Manages First time Quality performance.

Quality Assurance Manager, Emergent Operations (EO) (19 employees) (2012 – 2014)

Forecasts, obtains, and manages personnel, facilities, services, equipment, and tools to meet project and departmental requirements.

Bluestreak, Receiving Inspection, CMM, Dimensional Inspection, Penetrant.

Manages employees ensuring products, services & processes compliance requirements.

Develops and maintains relationships and partnerships with customers, stakeholders, peers, and partners.

Manage and maintain Quality support for Emergent operational business requirements.

Additional Experience

The Boeing Company, Auburn, WA

Quality Assurance Manager, Integrated Aero Structures (22 employees)

Forecasts, obtains, and manages personnel, facilities, services, equipment, and tools to meet project and departmental requirements.

Auburn Site Diversity Communication lead.

Finish, Tankline, Penetrant, Wrap & Ship and Stringers.

(Temp) Quality Senior Manager.

Manage Business Unit metrics, Lead Quality Councils, Corrective & Preventative Action, and Problem-solving activity.

Manages employees ensuring products, services & processes compliance requirements.

Manages Supply Chain high drivers and mitigates disruptions to airplane production & delivery system.

Operations Manager, Integrated Aero Structures (24 employees)

Manage employees in the Sheet product line performing activities in multiple manufacturing disciplines.

Develops and executes business plans, policies and procedures and develops organizational and technical strategies. Acquires resources, provides technical management of suppliers, and leads process improvements.

Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, and direct reports. Provides oversight and approval of technical approaches, products, and processes.

Manages, develops, and motivates employees.

Quality System Specialist, Integrated Aero Structures

Lead cross-functional team multiple stakeholders, primarily Quality and Operations, ME, LE, QE, SCA and QS.

Lead Quality reviews; regulatory, ensuring Quality & customer requirements are met.

Leads Quality Council, process data analysis metrics, identify root cause of complex problems and develop and implement preventive or corrective actions.

Auburn Site Diversity Communication Lead.

Research, compiles and analyzes performance reports and process control statistics to continuously improve process capability.

Train senior management in preparation for third party audits. Develop scope, schedule, plans, hardware, software, and system level audits to determine compliance with quality management system.

Assists in the development of new standard repairs for nonconforming materials, parts, and equipment. Works under minimal direction.

MBU Compliance officer.

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Quality Assurance Inspector, Integrated Aero Structures (IAS)

Dimensional Bench Inspector.

All programs, Metals and Composites.

QA Team Lead, MRSA.

Auburn Site Diversity Communication Team.

Quality Assurance Inspector, Tube, Duct & Reservoir Center

Dimensional Bench Inspector.

Reservoirs, Penetrant, Finish Receiving and final.

QA Team Lead.

Assembly Plastic Bench Mechanic, Integrated Aero Structures (IAS)

747 Vertical Stabilizer (Vin Tip) 747 APU doors 757 & 767 Landing Gear doors.

U.S. Army

Section Chief

Deployed to Babenhausen, Germany and Fort Lewis, WA (334) Field Artillery Battalion.

Managed 155mm Howitzer and (Motor Pool) 3 Military trucks.

Education and Professional Development

Masters Executive Leadership (MEL)

Bachelor of Science (B.S.), Interdisciplinary Studies

Associate of Arts (AA), General Studies

Liberty University, Lynchburg, VA

Certifications

Masters Project Management certification, Stevens Institute of Technology

Certificate of Completion, Health & Fitness, Renton Technical College

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