Customer Service Assistant Manager
Resume:
Dayonte' Davis
Justice, IL *****
**********@*****.***
I am an extremely hardworker seeking an opportunity to expand and contribute my managerial skills, initiative, and strong work ethic to a bigger business. Authorized to work in the US for any employer
Work Experience
Assistant Manager
Fasano's Pizza-Justice, IL
July 2021 to Present
• Performed daily Prep duties before store opening
• Assisted with the flow of pizza production on the daily basis
• Suggested ways to make the business move more smoothly
• Instructed new employees on how to make a pizza the correct way and in timely fashion
• Upheld a high standard of customer service
Landscaper/Laborer
K & D Lawn Care Service/J.O.B.-Chicago, IL
April 2011 to Present
• Mowed lawns
• Trimmed bushes
• Removed debris
• Performed maid services(vacuuming, sweeping mopping, & basic sanitization)
• Snapped photos Before, After, & During each job
• Snow Removal
• Dispatched crews daily
• Submitted Daily Work Order Reports & Receipts
Aircraft Cleaner
ERMC Aviation-Chicago, IL
February 2021 to January 2022
• Cleaned and sanitized interior of aircrafts pre/post flight
• Maintained records and logs of each completed task
• Trained new aircraft cleaners when necessary
Ramp Agent
AGI/TAS-Chicago, IL
February 2020 to February 2021
• Transporter & Loader experience
• Customer service experience
• Unload/Load Aircraft
Car Transporter
The Lofton Division-Atlanta, GA
September 2018 to March 2020
• Hauled exotic vehicles/motorbikes state to state Ramp Agent
AGI/NCA-Chicago, IL
March 2019 to January 2020
• Unload/Load cargo onto aircraft
• Transport loads via transfer cart
• Handled breakdown of cargo in warehouse on occasion Replenishment Associate/Unloader
Walmart-Leesburg, FL
May 2018 to August 2018
-Received special pin for outstanding display of customer service
-Unload truck trailers
-Capped and binned products
-Restocked salesfloor
-Mopped/Buffed floors occasionally
-Experienced use of pallet jack
-Maintained clean and neat work area
Manager/Trainer
Fasano's Pizza-Justice, IL
September 2010 to January 2018
• Provides business ideas to improve the flow of business
• Takes Initiative without a doubt
• Assisted co-workers with duties
• Dispatched Delivery Drivers
• Handling customer payments
• Answered phones
• Trained new employees
Overnight Merchandise/Associate
Macy's-Orland Park, IL
October 2010 to February 2011
Restocked merchandise
● Setup displays
● Provided business ideas and concept
● Encouraged sales
Building Manager
University of Illinois at Chicago-Chicago, IL
September 2009 to May 2010
• Answered phones calls, Schedule Conference meetings, Set Up AV equipment for events and meetings
• Escort Vice Chancellor to vehicle every night to ensure safety
• Hourly walk through tours of entire student services building
• Generated new business through networking, leads and referrals
• Conducted policy review, renewals, updating policies and coverage requested
• Daily hand to hand transactions with Brink services
• Responsible to all keys to offices, buildings, and supply rooms Education
Certificate
University Of Illinois at Chicago - Chicago, IL
May 2010
Diploma
Amos Alonzo Stagg High School - Palos Hills, IL
March 2009
Skills
• Cashier (5 years)
• Customer Service (8 years)
• Dispatching (7 years)
• Excel (Less than 1 year)
• Load & Unload
• Food Handling (8 years)
• Order Picking
• Cleaning Experience (5 years)
• Pallet Jack
• Leadership (10+ years)
• Shipping & Receiving
• Order Picker
• Packaging
• Order Picker
• Freight Experience (3 years)
• Warehouse Experience
• Commercial Cleaning
• Mowing
• Lawn Care
• Landscape Maintenance
• Detailing
• Snow Plowing
• Groundskeeping
• Materials Handling
• English
• Order fulfillment
• Food Preparation
• Sales
• Organizational Skills
• Spark
• Human resources
• Process improvement
• Mentoring
• Assistant Manager Experience
• Manufacturing
• Leadership
• Order fulfillment
• Mentoring
• Customer service
• Food handling
• Cash handling
• POS
• Cash register
• Snow plowing
• Load & unload
• Assembly
• Sales
• Cooking
• Sanitation
• Food safety
• Food industry
• Food production
• Spark
• Computer skills
• Communication skills
• Freight
• Writing skills
• Report writing
• Organizational skills
• Team development
• Human resources
• Restaurant experience
• Food service
• Merchandising
• Grocery store
• Mechanical knowledge
• Materials handling
• Warehouse experience
• Landscaping
• Distribution center
• Construction
• Shipping & receiving
• Retail sales
• Hospitality
• Casual dining experience
• Time management
• Outdoor work
• Workday
• Payroll
• Accounting
• Filing
• Data entry
• Product demos
• Quality control
• English
• Order picking
• Heavy lifting
• SAP
• Management
• Stocking
• Forklift
• Microsoft Word
• Microsoft Excel
• Microsoft Office
• Typing
• Basic math
• Fashion retail
• Picking & packing
• Cleaning
• Commercial cleaning
• Mechanical knowledge
• Forklift
• Hand tools
Awards
Spark Plug Award
March 2009
The Spark Plug Award was awarded to me my Senior year of High School. I was Captain of the Varsity basketball team; and I was known for providing a Spark of whatever was need to get the job done or just to make someone else’s day. I always try to shed some sort of positivity, humor, or encouragement by my display of extreme effort and work ethic. Certifications and Licenses
general business certificate
May 2008 to Present
assisted in family-owned cleaning business.
provide
food handler certification
cleaning/maintenance
May 2009
forklift certification
pallet jack certification
Present
Groups
National Honor Society
May 2009 to Present
Honorary Lifetime Member of National Honor Society, a group that recognizes past, present, and future scholars for academic excellence.
Additional Information
SKILLS AND TRAINING
• Inventory
• Microsoft Office/Excel
• Food handling
• Delivery Dispatching
• Cashier
• Customer Service
• Trainer
• Stock
• Merchandise
• Problem Solving
• Delegation
• Time management
• Administrative and financial
• Communication
Contact this candidate