Customer Service Representative

Arlene Renteria

Housekeeper

San Antonio, TX

Accomplished housekeeper with 18 years of experience in cleaning and maintaining various settings, including residential and commercial spaces. Proficient in customer service and skilled in administrative tasks. Possess certifications in medical assisting and a driver's license. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeper

self-employed-San Antonio, TX

January 2019 to Present

Clean 2 houses . Every other week one on Monday and other on Wednesday

• Cleaned and maintained kitchen, bedrooms and restrooms

• Sanitized (area or item rooms bathrooms counters equipment)

• Emptied trash

Housekeeper/porter

MEB Management Services-San Antonio, TX

July 2022 to June 2024

Apt housekeeping

Clean office,computer room

Restrooms lobby models and gym

Monday to Friday 7am to 4pm

Housekeeper

District At Medical-San Antonio, TX

July 2019 to February 2020

Clean offices,gym, computer room. Also clean models and Apartments for move in. Customer Service Specialist I

Harland Clarke-San Antonio, TX

November 2013 to November 2016

Responsibilities

Inbound calls/Bank of America contractor/order checks/balance inquiry/update accounts Attendant Care Provider

Texcare Adult Day Services-San Antonio, TX

November 2010 to September 2012

Care Provider

Caretaker

Texas Home Health-San Antonio, TX

September 2006 to October 2011

Adult daycare help client with activities. Clean facility,Pick up and drop clients ant their home, Customer Service Representative

Optima Care Home Health-San Antonio, TX

September 2003 to August 2005

Csr at call center.. placed refills prescription for patients . Order status on meds delivery Customer Service Representative

Caremark Pharmaceutical Services-San Antonio, TX

February 1998 to March 2000

Overall Experience

Helped patients with everyday living

Took blood pressure for patients

Maintained patients health by preparing dietary meals Gave injections

Helped patients perform exercises

Received inbound calls for reorders on medication

Placed new medication orders for patients

Placed outbound calls to doctors for approvals

Filed away patient confidential information

Held full accountability scheduling and training administrative and customer service teams, ensuring optimal coverage and support of client needs.

Education

High school diploma

Memorial High School - San Antonio, TX

May 1984 to June 1987

Skills

• Typing

• Cleaning

• English

• Residential Cleaning

• Windows

• Custodial experience

• Communication skills

• Customer service

• Network support

• Microsoft Word

Certifications and Licenses

driver's license

Certified Medical Assistant

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