Healthcare Management
Resume:
CV/Resume ****
ANGELA M. CHISLEY *********@*****.***
White Plains, Maryland 20695 Mobile Phone 301/706-6931
JOB HISTORY & QUALIFICATIONS
CURRENT EMPLOYMENT: Spectrum Healthcare Solutions, US Naval Academy, Annapolis, MD 21402
JOB TITLE: Physical Evaluation Board Liaison Officer (PEBLO) May 2020 to September 2024
The PEBLO is the main point of contact between the service member, the family, the Chain of
Command, the VA, and the PEB throughout the DoD Disability Process. As PEBLO I compiled all the information from the service member, his physicians, his commander, and any other source that is necessary to properly prepare a Military Disability Case Package according to the Med Board standards. The PEBLO counsels and monitors the Service Member through the medical process and sends all the information to the Medical Evaluation Board (MEB). While maintaining an average 50 cases they were audited weekly for staff meeting reporting and kept the service member, commands and division updated on the progress of the Boards. Once the MEB makes its determination, the member and JAG attorney is notified by the PEBLO to review results. The results and necessary forms are sent via DOD Safe for the SM to make their decision on the findings...i.e accept or reject. Case is then completed.
PREVIOUS EMPLOYMENT: Gwinnett College Raleigh, NC September 2017 – April 2020
Adjunct Instructor – Medical Office Administration
Subjects: Administrative Physician Office Procedures, Healthcare Reimbursement, Medical Insurance Billing, and Computer Skills for the Medical Office. Served as MA Program Clinic Coordinator and Acting Program Director. Along with teaching develop lesson plans, mentor students on life skills and communicate regularly with physician and business managers on externships, and job placement for students. Follow up with employers for Affiliation Agreements, scheduled/made regular site visits. Maintain proper paperwork i.e. progress reports for site visits. Maintain liaison between managers of work sites and students. Prepare lectures, create, review and grade course assignments. Use Blackboard, Connect, and Power Point Presentations as training tools. Proctor NHA Certification Exam.
ADJUNCT SCHOOL AFFILIATIONS:
Various Schools (Thirty Years Teaching Experience)
Gwinnett College 2017 - 2023
College of Southern Maryland 2001 – 2015
Career Training Solutions (CTS) - 2012
Ultrasound Diagnostic School (Sanford Brown Institute)2000 -2014
Prince George Community College (PGCC) 2002
Applied Career Training Center 2000 - 2001
Center for Employment Training (CET) 1998
TESST College 1997
Summit Technology Solutions, NCANG, Raleigh, North Carolina
JOB TITLE: Computer Operator II (Administrative Case Coordinator) Contractor August 2017 - 2018
While working closely under the direction of an assigned Medical Nurse Case Manager Requires I am
responsible for the input of new data in current NCARNG medical information records that are maintained in the G-1 Medical Group. Assure appropriate medical databases are updated. Ensuring MEDPROS mainframe policy and data code changes are implemented. Review SM’s Health Readiness Record. Chart, auditing for errors, create, and purging specified data file logs. Conduct online medical records searches by entering soldiers’ unique identification code, locate dated documents. As the assistant to the case manager, we work closely to keep accurate paper trails and tracking of time sensitive documents. With minimum direction of my case manager I research information I know will be needed for an e-Case to begin. From my prior experience I am aware and well trained on the Medical Evaluation Board system. Detailed Excel spread sheets are created for case tracking and revised according to needed information. With all initial cases member, RNCO are notified with instructions on what needs to be done. In the absence of the case manager I am able to answer basic non-medical questions. For Med DQ cases a package is prepared according to Army 40-501 standards and routed through chain of command. HIPAA and confidentially is maintained through all processes.
DEPARTMENT OF DEFENSE, Joint Force Base Andrews, Camp Springs, Maryland
JOB TITLE: Physical Evaluation Board Liaison Officer (PEBLO) Contractor 2016 -2017
After being assigned a case, I compiled all the administrative information from the service member, his
physicians, his commanders, and any other source that is necessary to properly prepare a Military Disability Case Package according to the Med Board standards. The PEBLO counsels and monitors the Service Member through the medical process and sends all the information to the Medical Evaluation Board (MEB). Audits are performed weekly for staff meeting reporting.
DEPARTMENT OF DEFENSE, Walter Reed National Naval Medical Command Bethesda, Maryland
Naval Branch Health Clinic – Dahlgren, VA Federal Government Employee April 2008 to Aug 2015(Retired)
LIMITED DUTY COORDINATOR
Routinely counsel military personal members being processed through the Disability Evaluation System
(DES) program. The process requires monitoring and tracking all assigned cases. Manage the member’s
progress, appointments; while staying mindful of time sensitive requirements. Generate spreadsheets and
report updated information to providers and case management. Act as the liaison for multiple providers.
Staying in compliance with (PCMH) oversee, track and manage our members in need of late screenings to
ensure they meet the criteria for the Population Health Program. Responsible for multiple patient healthcare
screenings and for coordinating/integrating specialty healthcare and other professional services. Perform active duty patient interviews. Ensure each member has been screened and are medically ready for orders. Attention given to clinic findings or patient concerns sometimes resulting in further care; referring member to Medical Officer when discrepancies develop within the screening process. Assure scheduled follow up appointments dates are met. Review several databases to review and update current medical information. Review and make entries in the electronic and paper medical record. Respond to Command inquiries, generate monthly reports.
POPULATION HEALTH MANAGER/COORDINATOR for PATIENT CENTERED MEDICAL
HOMEPORT (PCMH)–Staying in compliance with (PCMH) oversee, track and manage our members in need of late screenings to ensure they meet the criteria for the Population Health Program. Responsible for multiple patient healthcare screenings and for coordinating/integrating specialty healthcare and other professional services. Manage, develop and establish the practical and technical aspects of our administration processes for wellness projects; to include data processing, and files management. Performs staff support work for assigned technical areas. Produce a wide range of documents and reports using automation software with varied functions as directed by medical professionals. Respond to requests for resource information or materials from patients or official outside facilities either directly or by referring to the appropriate sources. Give in-house training and contact point for other BHC. Maintain knowledge of basic principles and practices related to the administrative management of the healthcare delivery system.
DATABASE KNOWLEDGE:
AHLTA Microsoft Word Share Point Excel LIMDU SMART
CHCS Windows 12 Power Point Genesis Medical Manager
MRRS Medisoft 17.0 Outlook VTA Misc others
CLINICAL SKILLS:
Vital Signs Allergy Injections
EKG Pap Smear Standby
EDUCATION HISTORY:
(Professional & General)
2023 CPR/AED US Naval Academy
2017 IDC-10 Refresher Ashworth College, Norcross, GA
2016 PEBLO Training Conference San Antonio, TX
2012 AS Healthcare Management (with Honors) Ashworth College, Norcross, GA
2012 EHR High Tech Cohort - Certificate Baltimore Community College, Essex, MD
1989 EMT-I Prince George Fire Department
1984 Medical Secretary-Certified Medix School (TESST College)
1983 Medical Terminology Prince George Community College
AWARDS/AFFILIATIONS:
2013 NBHC –Dahlgren Civilian of the Quarter
2013 National Healthcare Administration Certified Admin Medical Assistant – Expired
2007 National Center for Competency Training Certified Exam Proctor
2003 American Registry of Medical Assistants (ARMA) Registered Medical Assistant –Current
2001 American Medical Technologist (AMT) Certified Allied Health Instructor - Current
1989 Instructors Award Prince Georges Fire Department
SUMMARY INFORMATION:
HIPAA Compliant 2023
Federal Government 25 Years of Service (Various Agencies) 1973 – 1989, 2008 – 2015
Adjunct Medical Instructor (Post Secondary Education/Private Industry) 30 Years 1989 - (present)
Administrative Medical Assistant 30 Years 1984 – (present
Background Investigation and Current Secret Clearance 12/2023
References Are Available Upon Request
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