Administrative Support

Sabrina Harrison

*******.****.*****@*****.*** • 404-***-**** • Douglasville, GA • linkedin.com/in/sabrina- harrison-69a52312/

SUMMARY

Dedicated, results-driven professional with proven success in directing office operations and providing effective administrative support to achieve long-range company goals. Articulate and engaging individual with extensive experience in customer service. Highly adept at data management, accounting processes, and report preparation. Leverage multi-tasking and strategic planning strengths to coordinate daily office functions and special events. Excellent interpersonal skills with a history of supporting senior managers and decision-makers while maintaining discretion and facilitating communication. EXPERIENCE

Cencora, Patient Service Representative

Oct 2023 - Mar 2024

Educated patients and providers on available resources Answered phone calls from patients and providers

Processed application

Utilized Medicare.gov and Medconnect to obtain insurance coverage Calculated out of pocket expenses by utilizing patients 1040, SSI, and other income documents. Addressed patient and provider inquiries and complaints, escalating issues to the appropriate personnel when necessary. Called patients and providers to obtain missing information Shepherd Center, Office Manager

2022 - 2023

Overseen smooth business operations by managing office services, including supervising procedures, handling correspondence, and developing filing systems. Direct effective calendar management by planning and scheduling meetings and appointments. Devise and implement comprehensive resource management strategies by purchasing materials, planning inventory, and approving all operational invoices. Evaluate and approve supply requisitions, and correctly allocate and oversee clerical tasks. Created and designed PowerPoint slides and presentations. Contacted patients to schedule telehealth appointments through Teladoc health and updated patient information on EPIC. Orchestrated employee onboarding process and assisted HR operations managing orientation and training of new hires. Established paperless workplace by introducing online system for sporting activities utilizing Microsoft Forms. Shepherd Center, Program Assistant

2015 - 2022

Orchestrated all end-to-end aspects of company programs and special events, including processing registration forms, addressing participant queries and concerns, and coordinating materials. Updated participant files and database to represent accurate attendance information. Assisted in daily financial procedures, including processing payroll by submission of data in procurement via Workday and managing membership dues, using Payscape. Promoted paperless registration by replacing paper forms with online registrations system.

Reduced total program expenditure by collaborating with the marketing department to create and distribute fliers. Maintained departmental websites and public online platforms for quick and accurate information updates. Facilitate successful execution of event by coordinating with finance to obtain data on Peachtree Road Race winners. Shepherd Center, Administrative Assistant

2007 - 2015

Directed office functions by delivering administrative support for Recreation Therapy, Beyond Therapy, ProMotion and Sports departments. Maintained office organization, by fielding telephone calls, distributing mail, scheduling meetings, and managing calendar. Composed all outgoing correspondence and obtained office supplies and equipment. Tracked expenditures and submitted invoices for payment. Organized itinerary and travel arrangements. Extended planning assistance by handling all special events, creating marketing material for departments and the whole organization. Deloitte, Graphic and Document Processing Coordinator Nationwide Credit Inc, Employee Program Manager & HR Administrative Assistant EDUCATION

Kansas City Kansas Community College

Associate of Arts

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Kennesaw State University

Certificate • Web Design

SKILLS

Office Management • Strategic Process Planning • Web Design • Administrative Support • Training & Orientation • Data Tracking & Reporting • Event Organization • Accounting & Finance • Cross-Functional Collaboration • MS Office applications

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