Substance Abuse Counselor
Resume:
Cynthia Mitchell
Miami, FL *****
****************@*****.***
Professional Summary
1. Organized substance abuse counselor successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. Authorized to work in the US for any employer
Work Experience
Sales Representative
Alorica-Miami, FL
Present
Responsible for handling inbound calls from customers who are interested in setting up DIRECTV service Substance Abuse Counselor
Geo Group, Inc. (Geo Re-Entry Services)-Miami, FL
August 2021 to July 2024
I currently work as a Counselor in the Prevention program with the Geo Group contracted by the Florida Department of corrections. I currently have a case load of 80 clients who receives classes in substance- abuse/addictions education, Victims Impact, Parenting, Anger Management, Thinking for a Change, Employment Skills, and Life Skills. I previously worked as a Therapeutic Community Counselor within the Department of Corrections. My caseload consisted of up to 25 clients. I was responsible for running groups, individual counseling sessions, records files, DAP notes for individual counseling sessions and group meetings, morning meetings and closing meetings. I have training T4C and MRT. Vet Diet Agent
Chewy-Miami-FL
October 2019 to August 2021
Responsible for filling prescriptions orders for pets. Job details including reaching out to clinics for Veterinary approvals. Maintaining a professional relationship with both clinics and customers. Substance Abuse Counselor
Salvation Army-Fort Myers, FL
August 2014 to July 2017
Managed a caseload of 15 patients with substance dependence and co-occurring Axis I and Axis II disorders.
Conducted therapeutic individual and family therapy sessions. Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Involved clients' family members in planning social service programs. Education
Master of Science in Addictions Counseling
Grand Canyon University - Phoenix, AZ
April 2012 to September 2014
Bachelor of Arts in Criminal Justice
Florida Memorial University - Miami, FL
January 1996 to December 1996
Skills
• Typing
• Cognitive Behavioral Therapy
• Psychotherapy
• Program Design
• Presentation Skills
• Motivational Interviewing
• Crisis Intervention
• Mental health counseling
• Customer Care
• 45 wpm
• Crisis intervention
• Child & family counseling
• Call Center
• Social Work
• Group Therapy
• Customer service
• Customer Support
• Case management
• Addiction counseling Case management proficiency Biopsychosocial assessments Excellent Customer Service Skills 45 WPM Typing
• Individual / Group Counseling
• Meeting Facilitation
• Intake Experience
• Excellent customer service skills
• Addiction Counseling
• Behavioral Therapy
Certifications and Licenses
Driver's License
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