Property Manager Project Management

Michael D. Daniels

OBJECTIVE

An enterprising, detail-oriented individual with a strong moral compass, looking to secure a challenging position with room for future growth and upward movement. Seeking to translate my diverse skillsets, knowledge, and experience into a role that provides ongoing development, a talented team, and supportive environment while building meaningful relationships and contributing a value add to my team and organization. SKILL SET & STRENGTHS

Construction/Project Management Rent Manager, Yardi, Buildium, Skyline, and CRM Software Proficiency Microsoft Office and iOS Proficient Intermediate Spanish Speaker Experience with High End Clientele Lease-Up and Renewal Performance Maximization of NOI/Revenue Growth Fiduciary Mindset Networking and Representation Conversational Sales & Negotiations Process Optimization Organizational Systems Contracting Language/Legal Interpretation Budget Creation/Management Detailed-Oriented Inspections

PROFESSIONAL EXPERIENCE

CMC Properties 4/2024-9/2024

Commercial Property Manager

● Managed the operations and financial performance of CMC’s largest commercial assets, including 6 office buildings, 5 warehouses, 22 flex spaces (retail/office/light industrial), and a school building. Managing a team of five, maximized NOI, occupancy, and tenant retention by training the team on leasing and closing strategies, management best practices, and discovery tools for identifying the “why” behind tenants vacating or selecting a competitor. Continuously evaluated and comped our amenities, property finishes and quality, and developed long-term capital improvement goals from day one.

● Through seeking and identifying opportunities for ancillary income, cost reduction, lease negotiations, and establishing a mindset of world class customer service for our tenants, grew occupancy by approximately 10% in the first 90 days.

● Through implementation of time-tested strategies, streamlining operations, and standardization of processes, maintained a high level of occupancy and value added via exceeding key performance metrics and target KPI’s.

● By evaluating key common areas of breakdown with aging assets and identifying potential risks and hazards before they arose by paying strict attention to clues, mitigated or avoided potential losses to life and property, as well as reduce potential legal exposure and protect assets in the process. Midland Atlantic Development 10/2022-1/2023

Commercial Property Manager

● Managed a portfolio of 10 premiere, Class A, grocery-anchored retail centers in tertiary markets throughout the United States. Was responsible for day to day operations, including, but not limited to, the reading, interpretation, and enforcement of corporate and third party leases, addenda, operating, management, and outparcel agreements, maximization of NOI and annual budgets with Q3 reforecasting. Reviewed proposals for approval of signage, tenant improvements and other matters as needed. Solicited vendors for bids on capital improvement projects, prepared monthly reports to ownership and investors, performed site inspections, and managed all on-site staff, vendors, and service providers for each property.

Northwestern Mutual 4/13/2021-10/8/2021

Financial Professional

● Met with clients to review their portfolios and financial planning strategies, if in place. Solicited the sale of life insurance products to my natural market commensurate to their personal needs and financial situations. With the assistance of senior advisors with appropriate licensures and designations, solicited the management of their assets through investment products as well. The role was heavily focused on building and maintaining relationships using my personal network, asking for referrals during client meetings, and meeting prospects organically on a regular basis at restaurants, charity events, e.

● Continued my studies and acquisition of professional licenses after my departure, when I began meeting and interviewing other firms with different operational structures and practices within the industry.

● Passed the Securities and Investments Essentials examination on the 1st attempt.

● Held Life, Health, and Disability Insurance licenses. Management & Beyond 8/2020-2/2021

Property Manager and Customer Service Administrator

● Managed a growing portfolio of over 1,000 units with a multitude of responsibilities including evictions, delinquencies, accounts receivable, and resident relations. The portfolio included student housing, market-rate properties, and subsidized housing.

Strategic Franchising 9/2019-12/2019

Director of Franchise Development

● Focus was primarily on developing one of their five brands (FreshCoat Painters) by growing the number of franchises in operation as well as marketing the franchise opportunity to candidates.

● Was responsible for weekly key performance indicators (KPI’s), monthly quotas, and participation in various weekly trainings.

● Critical skills used in this role included rapid rapport building and managing a positively trending pipeline with accurate, thorough documentation.

Denizen Management 5/2017-7/2019

Leasing Manager and QUE Ambassador/Corporate Trainer

● Appointed by Denizen Management’s Vice President to work as a corporate trainer to on-board new hires.

● Increased occupancy of @580 in Cincinnati’s central business district from the 60% range during lease-up to 99.7% upon completion, including all 2BR penthouse units which set a rent record for the city at up to

$5,495/mo. Timeline for this accomplishment was approximately 6 months.

● Developed an outreach marketing program that built relationships with local businesses to promote @580.

● Created marketing materials and graphic design mockups for wall advertisements and table tents throughout the building and at restaurants on the street level, such as Prime Steakhouse, Wahlburgers, and Street City Pub.

● Spoke at management meetings about the implementation and efficacy of new CRM software, iLoveLeasing.

● Raised occupancy from about 70% to over 90% at Latitude at Deerfield Crossing in less than 6 months.

● Planned upscale events and mixers for residents in order to drive occupancy through resident retention. Rookwood Properties 4/2009-9/2016

Property Manager, Multi-Site

● Started as a part-time Leasing Consultant, quickly moving through the ranks into multi-site management.

● Increased occupancy at communities from 80% range to high 90% range in less than 3 months’ time on average.

● Oversaw stable market rate properties, as well as complete rehabs and new construction communities.

● Acted as liaison between construction contractor and upper level company management during renovation or construction of various communities.

● Oversaw the renovation of a distressed asset 54 unit property and received positive feedback from the City of Fairfield, being featured in the Fairfield Flyer twice; once after the initial renovation, and again after the addition of a clubhouse.

● Was responsible for management of renovations at a distressed asset 98 unit property and received the Top Business Award as well as Business of the Month award from the City of Forest Park.

● Skilled at detecting changes in market conditions and proactively preparing for and adapting to those changing needs. When I began my tenure at Rookwood, I noticed the portfolio had always been heavily weighted with retail and commercial/mixed use developments, but was able to convince ownership that we needed more diversification and to subsequently purchase or build more residential developments.

● Represented Rookwood in court proceedings for 1st and 2nd causes of eviction, as well as for tenant claims.

● Worked at over 15 different multifamily communities during my tenure, ranging from 54 to over 200 units in either leasing or management roles.

● Maximized occupancy, net operating income (NOI), and return on investment (ROI) while minimizing operating expenses.

EDUCATIONAL BACKGROUND

University of Cincinnati – Cincinnati, OH 2007-2016 McMicken College of Arts & Sciences

Bachelor of Arts in Organizational Leadership and Human Resource Management Associate of Arts in Pre-Organizational Leadership The Ohio State University (transferred) – Columbus, OH 2005-2007 International Affairs Academic Scholar

Human Nutrition and Dietetics/Pre-Medicine

Sycamore High School – Cincinnati, OH 2001-2005

Graduated with High Honors and GPA of 3.9

PHILANTHROPY

Cincinnati Cancer Advisors 2024-Present

Wine, Women & Shoes Fundraiser – “Sole Man” volunteer and Macy*s Fashion Show model (2024) Distilled & Distinguished Fundraiser – general volunteer (2025) Greater Cincinnati Human Rights Campaign 5/2022-Present Chairperson of Membership Outreach

Former Co-Chair of Volunteer Engagement

Annual Dinner Committee Member (2022-present)

Steering Committee Member

“Laughter Is the Best Medicine” Gala Fall 2020

Benefiting St. Jude Children’s Research Hospital and the Aubrey Rose Foundation – General Volunteer Decadence Productions (Event Planning Organization) Fall 2020-2023 Assisted in securing donations and silent auction items, marketing, organizing, and execution of various events benefitting a variety of 501c3’s such as the Bootsy Collins Foundation, Mercy Health Foundation, and more.

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