Business Continuity Disaster Recovery
Resume:
Tallahassee, FL
******@*****.*** http://www.linkedin.com/in/toddfair
Todd L. Fair, CBCP, ITIL, MBCI
Business Continuity Analyst
Sr Business Continuity Planner SME with experience in developing robust enterprise BC/DR programs forward and in line with mission for large Fortune 500 companies. Deep understanding and experience with Disaster Recovery techniques, principles, methods & supporting technologies (BIA, Risk Assessment, Strategy, Testing, Documentation).
Experience establishing, managing and communication with Business Partners to maintain strong partnerships.
Liaison for auditing and examination of third party disaster recovery processes.
Experienced developing, implementing, and maintaining business continuity and disaster recovery programs including risk assessments, business impact analyses, strategy selection, and documentation of crisis/ incident/ problem management, business continuity, and disaster recovery procedures.
Strong understanding of industry standards and frameworks related to cloud security and governance (e.g., CIS Benchmarks, NIST Cybersecurity Framework, ISO 22301 implementation, ISO/IEC 27001)
Knowledge of regulatory requirements for financial services industries, FFIEC, Sarbanes-Oxley, PCI, SEC, FCA, EBA, DORA.
Manages and supports the coordination, execution process, and ensures robust BCP, DRP, IMP, and third-party vendor risk management exercises are well-executed and tested throughout the lifecycle process
Develop and implement business resiliency /disaster recovery programs including but not limited to Risk Threat Analysis (RTA), Business Impact Analysis (BIA), Business Continuity Planning (BCP), and Root Cause Analysis.
Develop business resiliency validation criteria, methods and procedures. Coordinating scheduling and facilitating tests/ exercises to assure that documented plans will result in minimal or no business interruption. Recommend appropriate changes as needed. Significant technology experience/knowledge to support recovery strategy design and testing.
Knowledge of regulatory requirements for financial services industries, to include HIPAA, Sarbanes-Oxley, SEC, OCC.
Identify potential vulnerabilities, threats, and risks to the organization's IT infrastructure and data, analyzing the impact of potential disruptions and developing mitigation strategies.
Partners with organizations infrastructure & application leaders in IT, Security & other departments to align goals and objectives of the IT Disaster Recovery & Business Service Continuity programs.
Develops a working knowledge of key third party vendors and policies.
Supporting Business Resilience covering Business Continuity Planning, Third Party Resilience, Cyber Resilience, and Information Technology Resilience as part of the Operational Resilience.
Coordinate the execution of the Exercise plans per the execution checklist while collecting performance data to support reporting of results, identifying issues, and moving the recovery team toward successful completion of the exercise.
Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document Incidents related to recovery technologies, processes, and support issues. Lead for IT, tabletops, and facilitation of continuity exercises.
Other: Business Resumption Planning skillset, Crisis Management Planning, Incident Response Planning,, Plan Exercising/Testing, Conducting Business Impact Assessments, Google Docs, Google Sheets, Microsoft Project Management.
EDUCATION/ CERTIFICATIONS/ TRAINING :
Michigan State University- Bachelor’s Degree (Business and Marketing)
Certified Business Continuity Professional (CBCP), Disaster Recovery Institute International
Certified Business Resilience Auditor - IT Auditor (CBRA)
Member Business Continuity Institute (MBCI)
Founding Chair & Past President; North East Florida Association of Contingency Planners (NFL-ACP)
Information Technology Infrastructure Library (ITIL)
Project Management Institute (PMI)
TECHNICAL :
Disaster Recovery – Business Continuity – Resiliency – IT Management – Disaster Recovery Plans
Infrastructure - IT Compliance - COBIT - DRII – FFIEC – ITIL – NIST – SOX – DR Program Implementation
Crisis Management – Mentorship/Training – ITIL – ITSM – Security Teams - Risk Assessments – Incident Mgmt. - Atlassian
Disaster Recovery Strategy - Gap Identification - Dashboarding Builds – Jira – SharePoint – MS Suite
PROFESSIONAL EXPERIENCE:
BC DR Governance/ Testing and Governance
TEK 1/ 2024 to 1/ 2025
Oversee the implementation and execution of operational resilience and remediation of any observed weaknesses; Ensure all regulatory requirements (e.g. FFIEC, OCC, FRB), are being adhered to, propose applicable updates to policies and procedures. Responsible for providing technical oversight of activities to ensure delivery of a high-quality solution. Designs and implements an enterprise-wide IT disaster recovery program, including policy development and enforcement, methodologies, and sourcing strategies. Creates maturity models, metrics, and scorecards to evaluate the operational efficiency of the program. Facilitates cross-functional project teams to establish recovery strategies that meet the requirements of business units, regulators, customers, and the enterprise Defines and manages the IT Governance tasks and coordinates development activities within and across development teams and other areas of IT. Develop, maintain, and update the organization's business continuity (BC) and disaster recovery (DR) plans. Coordinate and conduct regular BC/DR drills, including tabletop exercises, simulations, and full-scale operational tests. Collaborate with departments to identify critical business functions and dependencies. Ensures the organization can resume critical infrastructure and operations in the event of disruption. Ensure the Company’s IT DR and governance policies and strategies are following applicable regulations and corporate strategies.
Business Continuity/ IT DR Testing and Governance
Akkodis/ Modis Consulting, MUFG Bank CA (Perficient Contract) 04/2023 -2/2024
Controls and directs operational resilience framework within the business continuity management program, including identification of critical services/ important business services and tolerances for disruption and tracks administration of strategic/ enterprise BC/ DR program.
Works with multiple project managers, senior management team members and staff to administer project schedules, track and report on progress, assessing and determining business continuity and disaster recovery requirements, providing cost benefit analyses to justify investment in controls/ requirements for business continuity and disaster recovery, recommending strategies to meet those requirements.
Coordinates the development of plans and the acquisition of resources, and the preparation and execution of the testing and simulation of those plans.
Facilitates project communications at all levels for all project logistics.
Provide support in strategic initiatives for the Operational Resilience aspects of the business continuity management program.
Execute and support incident response efforts as defined in the incident management program.
Assist and support the cost feasibility of solutions and make recommendations that support objectives.
Lead and assist in quality reviews of business and technical recovery plans with stakeholders.
Create, maintain, and support business continuity awareness and training programs.
Oversee the implementation and execution of operational resilience and remediation of any observed weaknesses.
Ensure all regulatory requirements (e.g. FFIEC, OCC, FRB), are being adhered to, propose applicable updates to policies and procedures.
Perform scenario risk assessments, identify issues and/or control gaps, analyze gaps, document, and report findings, and recommend remediation plans to management, coordinates, manages, and facilitates project resources.
Assists in issue resolution, proactively evaluates project activities, builds contingency plans, executes corrective actions when necessary and implements risk response plans to manage risks Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes, and support issues.
Global Enterprise Business Continuity Manager/ Global Enterprise Risk
Rockwell Automation/ Remote 4/2022- 5/2023
Reporting to office of CISO directing the planning and coordination of the enterprise-wide Business Continuity Program in functional areas including finance, human resources, and marketing.
Orchestrates Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/ Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.
Providing governance and hands-on support to departments in the development of department recovery plans developing, implementing, review and facilitation of the enterprise-wide Rockwell BC/DR Program and BC related documents, using existing efforts and best practices.
Developing procedures that provide strategic recovery governance, direction and oversight conducting and maintaining business impact assessments (BIA), Establish business recovery testing methodologies, schedules, and plans.
Facilitating business continuity exercises by tabletop exercises.
Partner with IT disaster recovery team to ensure understanding for IT DR and BCM for recovery, establishing, maintaining and managing continuous improvement of enterprise DR strategy, standards, processes, maturity models, methodologies, metrics, scorecards, and incorporate best practices using internal and external resources.
Conduct and manage BC/DR exercises and drills to ensure systems meet business and resiliency requirements.
Follow-up on areas of improvements and findings. Lead remediation of corrective actions part of exercises and audits.
Orchestrate execution of BC/DR plans when a business disruption occurs.
Be responsible for data centers and systems recovery and serve as the main contact point of cybersecurity leadership teams ensuring that technologies and processes support all important availability and recovery requirements.
Consolidate BC/DR planning and post documentation for compliance review.
Create and conduct BCP/BCM/DR training and awareness program.
Assist ITSM in IT change management/ ticket reviews, approvals, and planning.
Conducts and prepares feasibility studies for new data processing applications or revisions to existing systems DR.
Prepared and presents project proposals to management and user departments.
Establishes standards and program documentation requirements.
Reviews status of BC Process system applications and prepares recommendations for system improvements.
Monitors design process and prepares reports on system projects.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
BC/DR and Governance Program Lead
Lennar /MODIS Consulting, Miami FL 6/2021 - 02/2022
BC/DR Resilience Management/ IT BC Auditor/Governance professional role assisting in developing, implementing the companywide BCM Programs for Lennar. Well respected team builder orchestrating employee growth through extensive cross functional mentoring. Assigned to bring BC vendor onboard for corporation to instill BC Program.
Development of risk assessments, business impact analyses, call and work center recovery strategies, departmental Business Continuity Plans recovery plans, and crisis management.
Management of complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate, with minimal impact, while also remaining in compliance.
Respected team builder orchestrating employee growth through extensive cross functional mentoring. unique ability to break silos and build relationships program wide.
Successfully implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.
Established governance functions for the program, in accordance with enterprise policies and practices, on behalf of the executive leadership.
Deployment & Release Management ITSM
Document Storage Systems (DSS) West Palm Beach, FL 03/2020 – 04/2021
Certified ITIL Release Manager and BC/DR Resilience Management Auditor and IT operations professional, proven expertise in IT Service Management, DR & Change Control /Release mgmt.
Unique ability to break silos and build relationships program wide.
Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate with:
oMinimal impact, while also remaining in compliance.
Responsible for managing business continuity incident & emergency management for Enterprise.
Respected team builder who orchestrates employee growth through extensive cross functional mentoring. Keen sense of Compliance for Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.
Capable of full program implementation; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software, and related services.
Successfully implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.
ITIL Release Manager
Signature Consulting – Fort Lauderdale, FL 08/2019 – 03/2020
Coordinate release content and effort based on the service request backlog using:
ITIL Service Management gold standards.
Coordinate pending service requests, third party applications, or operating system updates. Manage relationships and coordinate work between different teams at different locations.
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
Produce Deployment, Run Books, Disaster Recovery Testing requirements, Implementation Plans.
Weekly Release Reporting, Communicate business analyst release details & schedules to business
Negotiate, plan, and manage all release activities.
Work with release engineers to understand impacts of branches.
Maintain release schedule for core services & ensure alignment across key partners and vendors.
Lead and co-ordinate activities including the execution of the deployment Plans and checklists.
Participate in CAB meetings to discuss release scope, maintain the release repository.
Disaster Recovery/Business Continuity Manager
Sentry Data Systems – Deerfield Beach, FL 01/2018 – 05/2019
Industry Leader: Seasoned CBCP/ ITIL certified resiliency professional with experience in strategic and technological aspects of business. Certified ITIL BC/DR Resilience Management Auditor and IT operations professional, with expertise in IT Service Management, Change Management and Release Management, unique ability to break silos and build relationships program wide.
Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate
Team builder who orchestrates employee growth through extensive cross functional mentoring.
Compliance for Banking, eCommerce, Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.
Program implementation seeing projects to full completion; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software and services.
Vendor management with SunGard, Archer, Fusion, IBM, Microsoft, CrowdStrike
Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST ISO 22301:2012, NFPA 1600 and SOX compliance. Seasoned with small to Fortune size companies and management structures.
IT BC/DR Program Manager
Office Depot – Boca Raton, FL 10/2014 – 01/2018
Program leader managing all activities for ITSM Business Continuity and IT DR Operations, Office Depot, North America $18 billion organization, IT Service Management.
Supply Chain and vendor contract management (IBM, Dell, EMC, Xerox, ATOS, Oracle, Info Sec, NOC, Vology, AT&T/ Verizon, Sun, Solaris, Linux, Wintel, Hewlett Packard) and governance
IT DR CMDB co-management of ITIL repository
KPI tracking, BC/ DR Exercises and Testing exceeding scope and objectives of RTO and RPO
Platform consolidation (Store merges), collaborate with architect, application development,
Mid-tier and infrastructure teams developing best in class BCI/ DRII based recovery plans.
ITSM contributor, SLA monitoring of risk & industry trends compliance.
Detailed recovery solution design and technology infrastructure implementation while directing multiple work functions/applications or major projects/programs simultaneously.
Determine continuity and disaster recovery strategy & requirements for $18B organization.
Orchestrated cross functional discipline of associates and staff nationwide.
Contact this candidate