Program Management Community Outreach

TJ

TEMPLE JACKSON

******.*******@*****.*** • Stonecrest, Georgia,

30058

https://linkedin.com/in/temple-jackson-mapr-50155a13 SUMMARY

SKILLS

EXPERIENCE

Dynamic Program Strategist with 10+ years in program management and stakeholder engagement. Proven track record in community outreach, non-profit management, and business process improvement. Expert in strategic thinking and relationship-building, driving program success and fostering partnerships. Known for compassionate leadership, emotional intelligence, and team-oriented approach, enhancing collaboration and program impact. Positive and accommodating, ensuring stability and sincerity in all professional endeavors.

Community Outreach Arts Administration Business Process Improvement Program Management Professional Program Management Educational Leadership Non-Profit Management Technical Leadership New Business Development Enthusiasm Program Implementation Stakeholder Management HBCU Community Development Actions Coalition Sep 2020 - Apr 2024 Emory University, Human Genetics Department Dec 2018 - Aug 2021 Director of External Communications Program Management Lead external communications for a nonprofit focused on enhancing economic opportunities for HBCUs through strategic partnerships and program development. Negotiate and secure service agreements with 7 colleges and universities in 3 months, surpassing partnership goals and accelerating project timelines. Achieve an 80% increase in strategic alliances, elevating brand visibility and fostering long-term growth within the HBCU sector.

Assemble and mobilize 3 cross-functional teams, spearheading program development from job descriptions and recruitment to policies and procedures. Build high-impact partnerships with national organizations, businesses, and nonprofits, enhancing program reach and support.

Engage HBCUs and minority-serving institutions to drive participation in the "Our Money Matters" initiative, significantly increasing student enrollment and program awareness.

Coach staff on relationship-building, community outreach, and software tools, enhancing team capabilities in external communications and stakeholder engagement. Design and launch annual marketing campaigns across digital and traditional platforms, significantly boosting engagement and brand recognition. Lead the development of the project website and implement a CRM system to streamline relationship management and track sales performance. Project Coordinator Program Management

Coordinated projects for a leading university department, focusing on community engagement and program visibility in the field of human genetics. Increased participant leads by +50% monthly through targeted community recruitment efforts, contributing to program growth and engagement. Created and implemented annual outreach and integrated marketing campaigns across social media platforms, driving increased program visibility and participation. Represented the program as a spokesperson at key events and media outlets, enhancing public awareness and community engagement. Managed special events from conception to execution, including booking speakers and securing sponsorships, resulting in highly attended initiatives. Oversaw outreach activities, scheduling events, and coordinating with staff to ensure EDUCATION

GA Gwinnett College Jan 2017 - Jan 2018

MPM Firm Jan 2011 - Jan 2016

seamless execution and clear communication of responsibilities. Applied project management skills to ensure timely delivery of COVID-19-related events, meeting deadlines and safety protocols.

Cultivated relationships with government officials, church leaders, and community organizations, securing endorsements that bolstered program credibility and reach. Oversaw event data management in Salesforce, generating operational and statistical reports to track performance and inform decision making. Executive Assistant, Office of Advancement Administrative Support Provided executive support to the President and Office of Advancement at a public college, enhancing operational efficiency and stakeholder engagement. Provided high-level administrative support to the President and OP staff, efficiently managing appointments, meetings, and calendars.

Managed and directed incoming calls, serving as a key point of contact and providing timely information or referrals to stakeholders.

Collaborated with administrative teams to oversee daily operations, ensuring optimal office supply management and operational efficiency. Created executive-level presentations, reports, and charts, contributing to strategic planning and decision-making.

Maintained office files in compliance with document retention policies, ensuring streamlined access to records.

Assisted with processing invoices and departmental charges, contributing to accurate financial reporting and budget tracking.

Managed complex travel arrangements, ensuring seamless itineraries for the President and OP staff.

Marketing Manager Strategic Communications

Managed marketing strategies for a firm specializing in legal and business consulting, focusing on brand positioning and audience engagement. Collaborated with the Project Manager to design and implement social media strategies, driving awareness and engagement for conferences and tradeshows. Created and tracked benchmarks for social media content and campaigns, optimizing performance and ensuring alignment with marketing goals. Assisted the Marketing Director in developing, managing, and reconciling marketing budgets, ensuring efficient resource allocation and cost control. Oversaw all web content and related projects, ensuring timely updates and consistency with brand messaging.

Wrote, edited, and proofread new content for various platforms, ensuring clarity, accuracy, and alignment with organizational standards. Ensured all content adhered to established guidelines, enhancing consistency and professionalism across communication channels.

Researched and created compelling content for product publications, contributing to brand positioning and customer engagement.

Developed and led targeted campaigns across platforms including Facebook, Twitter, Instagram, Pinterest, YouTube, and blogs, increasing audience reach and engagement. PERSONALITY

STRENGTHS

Scientifically validated

by Trudy

Conventional — Adheres to established processes and methods Flexible — Adaptable while maintaining stability and success Collaborative — Relationship builder, assertive and equipped to lead Accommodating — Diplomatic and accepting of others’ needs Composed — Remains calm under pressure

Liberty University 2026

Organization & Management, PH.D. in

University of Arizona Global Campus 2023

Full Sail University 2014

University of Phoenix 2011

2008

Organizational Management, Master's Degree

Public Relations, Master's Degree

Business Marketing, Bachelor's Degree

Communications, Associate's Degree

WEBSITES &

SOCIAL MEDIA

https://linkedin.com/in/temple-jackson-mapr-50155a13

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