Credit Card Engineer Ii
Resume:
Jesse
PenDragon
C Y B E R S E C U R I T Y G O V E R N A N C E, R I S K,
A N D C O M P L I A N C E E N G I N E E R I I
**********@*****.***
Detail-oriented PCI Auditor with over 5 years of
experience in evaluating compliance with PCI DSS,
skilled in risk assessment and remediation strategies. Dedicated and passionate PCI-based auditing
professional seeking the opportunity to advance in risk-based compliant environments.
CYBERSECURITY GRC
ENGINEER II
Oct 2021 - Present
Little Caesars
Established and maintains annual PCI audit programming for LCE, Fundraising, and Ilitch Charities for Cybersecurity Created and currently administers Quarterly Audits of all IT-listed PCI vendors, controls, and access listed for PCI Scope and required for annual assessment.
Creates receipt Business Requirements Determination documentation for all new countries for LCE and maintain updated retention and templates for all current countries where LCE is present. Produces risk assessments for all new PCI-flagged possible vendors QA ANALYST II Feb 2021 - Oct 2021
Little Caesars
Primary Contact on all issues, QA, training, and investigation for the business on reporting and credit card interactions Managed two onshore agents, and training on Reporting for CV Cloud Created a system for testing and verifying the working completion of test systems in QA for credit cards.
Maintained and implemented currently used standards for Online and Offline compliance confirmations and sign-off.
VHQ ADMIN Aug 2015 - Feb 2020
Little Caesars
Lead on all Reporting issues, QA, training, and investigation for all helpdesk and escalation teams
Assisted customers on escalation of Credit card and banking issues Point of contact and management for PCI Vendors (Vantiv and Verifone) Tested and Implemented various software and hardware from concept to production for credit card devices
Led the implementation of 2 different credit card systems on a Brand Level to success
Created and Maintained all documentation for compliance, implementation, troubleshooting, and security for credit card devices Trained multiple teams on processes and knowledge for PCI systems BANQUET SERVER Sep 2014 - Aug 2015
Alibi of Troy
Organized and hosted VIP events and was responsible for handling exclusive clients.
SERVER/EXPEDITER Mar 2013 - Sep 2014
Famous Dave's
Organized and hosted VIP events and was responsible for handling exclusive clients.
BACHELOR OF
ARTS/PSYCHOLOGY/MINOR
IN BIOMEDICAL HUMANITIES
Hiram College
S K I L L S
CRISC Certification
PCI Certified
Management of the QA Team
overseeing Reports and credit card
testing
Collaborated with Accounting and
Auditing to ...
Knowledge of Vantiv / Verifone
interactions with POI
Expert on of CV, MX915, and all LCE
...
E X P E R I E N C E
E D U C A T I O N
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