Pharmacy Technician Customer Service
Resume:
Theresa Boland
Clinic coordinator/Scheduling
***********@*****.***
Woodbury, MN
MINNEAPOLIS COLLEGE
Minneapolis, MN
Certificate Pharmacy Technician (Oct
2020)
Relevant Coursework
ASHWORTH COLLEGEE
Norcross, GA
Technical Diploma Medical coding and
billing (Jun 2013)
Relevant Coursework
EDUCATION
Completed an externship at
Walgreens Pharmacy
•
Completed the RISE Up National
Retail Federation Customer Service
and Sales Credential.
•
• Medical Terminology
Epic experience
Microsoft Office Products
ADDITIONAL SKILLS
MN Board of Pharmacy- Technician
License
CERTIFICATIONS
Adaptable recent college graduate with a Certificate in Pharmacy Technician with 10+ years of work experience. Aiming to leverage academic experience and a proven knowledge of customer service, patient relations, and scheduling to successfully fill the healthcare role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. CAREER OBJECTIVE
ONCOLOGY CLINIC COORDINTAOR
University of Minnesota Physicians (UMP), Minneapolis, MN
/ Aug 2021 - Present
-Connect with doctors and patients to schedule
appointments, infusions, imaging, and referrals.
-Use Epic to get all appointments scheduled in a timely manner.
-Answer phone calls from patients about their care plans and appointments.
REGISTRATION
Volt on-site at HealthPartners (Regions Hospital), Saint Paul, MN / Nov 2020 - Jun 2021
-Screen and register all patients coming in for their COVID vaccine.
-Walk patients through the whole vaccine process.
-Use Epic to schedule patients for their second
appointment.
PERSONAL CARE ATTENDANT
Homecare, Woodbury, MN / Jun 2015 - Jun 2018
TELLER
Premier Bank, Maplewood, MN / Oct 2011 - May 2013
EXPERIENCE
Transport client to locations outside the home, such as to physicians' offices or on outings.
•
• Train family members to provide medications.
• Help with personal care, cooking, and light cleaning. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
•
Balance currency, coin, and checks in cash drawers at ends of shifts
•
Teller of the month 12+ months in a row and promoted to Vault Teller.
•
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