Customer service, appointment scheduling, photography, office/clerical
Resume:
JERAY DAVIS
Spanaway WA *8387
Skills Summary
I would like to be able to use my skills and personality in an environment that will benefit myself, my employer along with anyone that I come incont
Education
High School Diploma-1995
Office & Medical Terminology Certification-1999
Certified Nursing Asst. Certification-2001
Experience
Caregiver To My Father-in-Law
August 2017-July 2024
Multicare Health Systems-Pulmonary Specialists Dept.
Durable Medical Equipment Coordinator
February 2017-August 2017
I was reasonable for sending orders to the equipment companies & coordinating with the patients for 8 doctors in the office. Scheduling initial and follow-up appointments as needed. Answering multiple-line phones, faxing & e-mail. Tracking and following up with the orders sent to assure that the patient and equipment company have communicated. Making sure that the patients were satisfied with their experience and correcting any issues that arose.
Multicare Health Systems-Home Health, Hospice & Palliative Care
Health Information Management Tech.
June 2014-August 2017
I was responsible for all of the patient’s medical records for the department. Making sure that all of the HIPPA standards were met and kept. Answering multi-line phone with transferring to correct department or person. Faxing and e-mailing any requests for medical records to doctor’s offices, insurance companies and patients as requested. Organization of patient files while keeping them secured. Other office/reception duties as they are needed.
Multicare Health Systems-Home Health, Hospice & Palliative Care
Nursing/Therapy Scheduler
April 2011-June 2014
I was responsible for the daily duties of scheduling new and current patients to be seen by the nursing and therapy staff to be able to help with their recovery or to give them the best quality of life in their final months. Making sure that the daily schedules are within the time frame and logistic area for multiple staff for each of their working hours. Answering multi-line phones, faxing and email. Correcting any changes that were needed to the schedules when cancellations arose in order to keep productivity on track.
Awards and Acknowledgements
I received multiple acknowledgements for my peers and supervisors, thanking me for the work that I did and always making sure to follow through on what was needed while making sure that the daily tasks were not forgotten, while being able to keep a smile on my face, making them feel like they were my priority and not letting it show when everything was overwhelming
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